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Added 5 mins ago
MF
Associate, Client Services
Municipal Finance Authority of British Columbia
Victoria, BC
- Full-time
As the Associate, Client Services, you’ll be part of a dynamic team, supporting daily activities and contributing to longer-term projects. Often the first point of contact for many of our…
Added 5 mins ago
NB
Wealth Associate
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Oakville, ON
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 5 mins ago
B
Personal Banking Associate
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- Full-time
Added 5 mins ago
WS
Environmental, Health and Safety Coordinator
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- Full-time
Reporting to the General Manager, this position’s prime objective is to coordinate, implement and maintain the site’s health and safety and environmental policies and procedures in…
Added 5 mins ago
BB
Marketing Coordinator, Quebec
Bed Bath & Beyond
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- Full-time
Identify issues requiring a decision from the Marketing Manager, provide relevant context, and recommend solutions to support timely decision-making
Added 5 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
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- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Orillia, ON
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Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
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SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Lasalle, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 5 mins ago
W
Customer Service Manager
Walmart
Fort Saskatchewan, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 5 mins ago
W
(CAN) OMNI Assistant Manager
Walmart
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- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 20 mins ago
W
Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 20 mins ago
OR
Wireless Sales Associate - 1199 Guelph S
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Guelph, ON
- Other
Wireless Sales Associate | Full-Time | Guelph South
Added 20 mins ago
TH
Overnight Freight Associate: Part Time - VANCOUVER
The Home Depot
Vancouver, BC
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Added 20 mins ago
TH
Overnight Freight Associate Part-Time - 7131 Red Deer
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Red Deer, AB
- Part-time
Added 21 mins ago
D
Catering Associate
Dexterra
Winnipeg, MB
- $16.4 to $17 CAD / hour
- Part-time
The Catering Associate plays a vital role in supporting the preparation, and execution of catering services for a variety of events and functions. This position is responsible for ensuring…
Added 21 mins ago
D
Counter Person / Food Services Associate
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Winnipeg, MB
- Up to $16.4 CAD / hour
- Full-time
As a Counter Person / Food Services Associate with Tim Hortons restaurant, reporting to the Tim Hortons Manager, this position is responsible for delivering exceptional customer service in…
Added 21 mins ago
HE
Banquet Captain
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Guelph, ON
- Full-time
- Communicate with the Banquet Manager regarding banquet equipment repair or safety issues.
Added 21 mins ago
R
Private Banker
RBC
Calgary, AB
- Full-time
…Advisor/Counsellor for long-term investment advice, or a Commercial Account Manager for a business…
Added 21 mins ago
RB
Private Banker
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- Full-time
…Advisor/Counsellor for long-term investment advice, or a Commercial Account Manager for a business…
Added 21 mins ago
PV
Part Time Sales Associate (Store 2451 - Stroud)
Pet Valu
Stroud, ON
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 35 mins ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 35 mins ago
NB
Associate
National Bank of Canada
Rivière-du-Loup, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 35 mins ago
CM
Research Manager
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Vaughan, ON
- $75,000 to $95,000 CAD / year
- Full-time
Oversee consent-aligned data and specimen workflows with the Data Manager, Regulatory Associate, and Biobank Manager.
Added 35 mins ago
RA
Account Manager
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Vancouver, BC
- Full-time
…part of a small team of account managers, a sustainability associate, and a customer service…
Added 36 mins ago
SC
Sales Associate
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Abbotsford, BC
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.

Walmart

Full Time(CAN) Customer Service Manager

Charlottetown, PE, Canada

The minimum rate of pay for this position starts from $18.25. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.25.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.25.

‎

Le taux horaire minimum pour ce poste débute à 18.25.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

80 BUCHANAN DR, CHARLOTTETOWN, PE C1E 2E5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing associate training, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Operational management
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Front-end operations
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Associate Development
Inventory Control
Transaction Oversight
Compliance
Operational Standards
Walmart Protection Plans
Credit Card Services
Emergency Readiness
Store Standards
Workforce Management

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