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Added 4 mins ago
AT
Professional Tour Guides (Ontario - Canada)
AEROCONE TRAVELS CANADA INC
ON · Ontario, Canada
- Internship
…professionals and legal experts, Aerocone Travels ensures superior customer experience and reliable service delivery. The company is dedicated to simplifying travel and visa processes for…
Added 4 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 4 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 4 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 4 mins ago
CI
Team Lead, Sales Part Time
Crocs, Inc.
Edmonton, AB
- Part-time
We are hiring a Part Time Team Lead, Sales to deliver outstanding consumer experiences, support store operations, lead by example on the sales floor, and help drive team and sales goals…
Added 4 mins ago
CI
Team Lead, Sales Part Time
Crocs, Inc.
Edmonton, AB
- Part-time
We are hiring a Part Time Team Lead, Sales to deliver outstanding consumer experiences, support store operations, lead by example on the sales floor, and help drive team and sales goals…
Added 4 mins ago
AC
Warehouse Technician (General)
Avmax Careers - Canada
Calgary, AB
- Full-time
Report unserviceable parts and components to the Lead Inventory Analyst.
Added 19 mins ago
LC
Software Development Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed Financial Services is looking for a Software Development Manager in North America to grow and lead our technical team within the Financial Services organization.
Added 34 mins ago
A
Software Architect: AEC Platform Data
Autodesk
Quebec, QC
- Full-time
Baccalauréat en informatique, ou expérience équivalente
Added 34 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 34 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 34 mins ago
A
Software Architect: AEC Platform Data
Autodesk
Montreal, QC
- Full-time
Baccalauréat en informatique, ou expérience équivalente
Added 34 mins ago
CS
Instructor, Entrepreneurship and Business Innovation (Toronto)
Circuit Stream
Toronto, ON
- $1,650 CAD / week
- Contract
You’ll help students ages 13–17 experience how businesses move from an idea to a real venture. Through design thinking, customer discovery, market research, business modeling, branding,…
Added 34 mins ago
A
Software Architect: AEC Platform Data
Autodesk
Toronto, ON
- Full-time
Baccalauréat en informatique, ou expérience équivalente
Added 49 mins ago
NA
Alarm & Service Technician
New Age Group
Concord, ON
- Full-time
…high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing…
Added 1 hour ago
C
Senior Demand Planner
Confidential
London, ON
- Full-time
Prepare rolling 16-month demand forecast at the SKU–customer level, incorporating statistical, Sales, and Category inputs
Added 1 hour ago
Engineering Lead
PERI
Calgary, AB
The main purpose of PERI’s Engineering Lead (ENGL) position is to support the structural analysis and design of formwork, shoring, and scaffolding solutions across a wide range of projects.…
Added 1 hour ago
I
Van Route Lead
IICRC
St. John's, NL
- Full-time
Compensation: Competitive pay based on experience.
Added 1 hour ago
A
Account Director / Senior Account Manager (Vancouver, Toronto, LA)
Akcelo
Vancouver, BC
- Contract
Ideally, strong integrated experience, but more importantly, be curious and excited to learn and be exposed to different capabilities within the agency (the work we do touches everything…
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
…restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a…
Added 2 hours ago
BI
Environmental Health Safety Specialist
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…compliance, and promoting safe work practices across our operations. Experience in a manufacturing environment is required; prior exposure to nuclear manufacturing protocols is considered a…
Added 2 hours ago
BI
Outside Sales Representative – North/Central Alberta
Bray International, Inc.
AB · Edmonton, AB
- Full-time
Lead complex negotiations, resolve customer concerns professionally, and close business in a manner that supports both customer satisfaction and company objectives.
Added 2 hours ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Lead by example by stepping in to support quoting and order entry during peak periods and to model best practices for speed, accuracy, and customer responsiveness
Added 2 hours ago
WH
Lead, WELLTrust Consent & Patient Experience Program
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
8+ years in marketing, CRM, lifecycle, customer experience or growth roles, including significant program leadership.Proven ability to lead complex cross-functional programs without formal…
Added 2 hours ago
U
Senior Accountant
UPTIME
Surrey, BC
- Internship
Reporting to the Controller, the Senior Accountant is the hands-on technical and team lead for Uptime Industrial’s day-to-day accounting. The role owns month-end close, reconciliations and…

Walmart

Full Time(CAN) Customer Service Manager

Charlottetown, PE, Canada

The minimum rate of pay for this position starts from $18.25. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $18.25.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.25.

‎

Le taux horaire minimum pour ce poste débute à 18.25.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

80 BUCHANAN DR, CHARLOTTETOWN, PE C1E 2E5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing associate training, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Operational management
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Front-end operations
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Associate Development
Inventory Control
Transaction Oversight
Compliance
Operational Standards
Walmart Protection Plans
Credit Card Services
Emergency Readiness
Store Standards
Workforce Management

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