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Added 3 mins ago
GW
Social Media Coordinator
Gowling WLG
Toronto, ON
- Full-time
…everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These…
Added 3 mins ago
GW
Experience Matter Intelligence Specialist
Gowling WLG
Toronto, ON
- Full-time
…everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These…
Added 3 mins ago
GW
Social Media Coordinator
Gowling WLG
Waterloo, ON
- Full-time
…everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These…
Added 3 mins ago
RI
Project Director
Reliance Impact
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $225,000 CAD / year
- Full-time
This position offers the opportunity to lead significant construction initiatives while building high-performing teams, strengthening client relationships, and supporting continued business…
Added 3 mins ago
GW
Experience Matter Intelligence Specialist
Gowling WLG
Ottawa, ON
- Full-time
…everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These…
Added 3 mins ago
GW
Social Media Coordinator
Gowling WLG
Ottawa, ON
- Full-time
…everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These…
Added 3 mins ago
GW
Social Media Coordinator
Gowling WLG
Hamilton, ON
- Full-time
…everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These…
Added 3 mins ago
TT
Merchandising Coordinator
The TJX Companies, Inc.
Lethbridge, AB
- Full-time
…join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy…
Added 3 mins ago
F
Advanced Process Support (APS) Engineer, PCV
FLSmidth
Calgary, AB · Vancouver, BC · Orillia, ON · Timmins, ON · Montreal, QC
- Full-time
Experience. 3 to 5 years minimum of total experience in mineral processing, with time as a plant metallurgist or in a similar operations-facing process role strongly preferred.
Added 3 mins ago
CO
Manager, Insurance & Risk Services
City of Burlington
SIMS Square
- Full-time
We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a…
Added 3 mins ago
M
Lead Piercer (Part-Time)
Mejuri
Vancouver, BC
- Part-time
Flexible Roles: Whether you’re seeking full-time adventure or part-time excitement, we’ve got you covered. Interested in relocating to another market? We are open to discussing roles across…
Added 3 mins ago
M
Lead Piercer (Part-Time)
Mejuri
Vancouver, BC
- Part-time
Flexible Roles: Whether you’re seeking full-time adventure or part-time excitement, we’ve got you covered. Interested in relocating to another market? We are open to discussing roles across…
Added 3 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Cobourg, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 3 mins ago
RM
Coordinator Meter Operations
Regional Municipality of Peel
Brampton, ON
- Other
Reporting to the Supervisor, Meter Operations, the Coordinator Meter Operations is responsible for the day-to-day leadership, coordination, and supervision of residential, commercial, and…
Added 18 mins ago
W
Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 19 mins ago
C
Dirigeant, spécialiste en conception de solutions – sécurité
Cisco
Toronto, ON
- Full-time
Plus de 2 ans d’expérience en gestion de personnel, opérations, gestion de programmes et élaboration de stratégies
Added 19 mins ago
CC
Retail Shift Leader
Canna Cabana
London, ON · Fanshawe East, London, ON
- $17.95 to $19.5 CAD / hour
- Full-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 33 mins ago
CO
Manager, Insurance & Risk Services
City of Burlington
Burlington, ON
- $114,971 to $143,713 CAD / year
- Full-time
We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a…
Added 33 mins ago
ME
Senior Transmission Engineer
Morson Edge
Burnaby, BC
- $75 to $125 CAD / hour
- Contract
…transmission line engineering, supporting projects across the full lifecycle while ensuring delivery is safe, high-quality, on time, and within budget. The position requires strong…
Added 33 mins ago
Q
Senior Executive, Technology Strategy and Transformation
QuantumSmart
Toronto, ON
- Full-time
Develop and lead architecture direction, review, and maintain technical documentation and key project artifacts, including technology assessment reports, architecture diagrams, technical…
Added 33 mins ago
R
Senior TruckMate Support Specialist
Remco
Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
…break-fix, the role drives continuous improvement. It partners with Operations, Dispatch, Billing and Finance to remove manual work, automate processes and give leadership reliable…
Added 34 mins ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 34 mins ago
H
Manager Health Services Hafford
HealthCareersInSask.ca
Hafford, SK
- Full-time
…within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community…
Added 34 mins ago
H
Manager Environmental Services Prince Albert (Northeast 4)
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community…
Added 34 mins ago
EC
Director of Operations, Instrumentation and Monitoring
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
Lead the operations of the Instrumentation and Monitoring practice to achieve business objectives related to project delivery, quality, client satisfaction, profitability, employee…

Walmart

Full Time(CAN) Customer Service Manager

Charlottetown, PE, Canada

The minimum rate of pay for this position starts from $18.25. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $18.25.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.25.

‎

Le taux horaire minimum pour ce poste débute à 18.25.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

80 BUCHANAN DR, CHARLOTTETOWN, PE C1E 2E5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing associate training, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Operational management
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Front-end operations
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Associate Development
Inventory Control
Transaction Oversight
Compliance
Operational Standards
Walmart Protection Plans
Credit Card Services
Emergency Readiness
Store Standards
Workforce Management

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