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Added 6 mins ago
CP
Construction Supervisor
Concord Projects
Winnipeg, MB
- Full-time
Review all work in progress to ensure accuracy, quality and on-schedule. Document activities and escalate concerns to the Construction Manager as required.
Added 6 mins ago
RI
Project Director
Reliance Impact
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $225,000 CAD / year
- Full-time
This position offers the opportunity to lead significant construction initiatives while building high-performing teams, strengthening client relationships, and supporting continued business…
Added 6 mins ago
NB
Senior Advisor Consumer Protection Compliance
National Bank of Canada
Montreal, QC
- Full-time
Lead the design, implementation, and continuous enhancement of the
Added 6 mins ago
BG
Auto Body Technician (Scarborough West)
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Toronto, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 6 mins ago
FO
Director, Risk and Compliance
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Through our unique mix of funding, resources and training, GMF is enhancing the quality of life for people in Canada by accelerating a transformation to sustainable and resilient…
Added 6 mins ago
W
(CAN) OMNI Assistant Manager
Walmart
Halifax, NS
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 21 mins ago
W
Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 21 mins ago
N
Principal VFX Artist | Artiste Principal.e VFX
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Montreal, QC
- Full-time
Reporting to the Lead VFX Artist, you will collaborate closely with Art Direction, Technical Art, Engineering, and other disciplines to solve complex artistic and technical challenges. At…
Added 21 mins ago
WK
Brand Manager - Innovation, Adult Balance and Wellness Brands
WK Kellogg
Mississauga, ON
- Full-time
…to tactical project innovation pipeline development. You’ll lead us toward success thanks to your ability to thrive in the trenches or in front of…
Added 21 mins ago
FB
Food Safety and Quality Assurance Program Specialist
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
The FSQA (Food Safety and Quality Assurance) Program Specialist will be reporting the QA Program Lead and is responsible for leading the development, implementation, and maintenance of the…
Added 21 mins ago
C
Project Manager
Chandos
Calgary, AB
- Full-time
…delivering projects on time, on budget, and to the highest quality and safety standards, all while maintaining strong relationships with clients, subcontractors, and internal…
Added 21 mins ago
T
Senior Business Systems Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
The Senior BSA analyzes current processes, defines future-state requirements, and translates business, operational, control, and technology needs into AI-enabled product opportunities. The…
Added 36 mins ago
IF
Director-Domestic Operations & Dealer Relations
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
…strategic and operational leadership across Transaction Processing, Quality Control, Management Company Support, Operational Risk, and Process…
Added 36 mins ago
PH
Operations Manager, ICI Buildings - Permanent - 4282
Parker Huggett - A Division of LRO Staffing
Toronto, ON
- Full-time
…Buildings group, we are searching for an Operations Manager to lead their major ICI projects across the province. This is a chance to own complex, high-value builds from preconstruction…
Added 36 mins ago
ME
Senior Transmission Engineer
Morson Edge
Burnaby, BC
- $75 to $125 CAD / hour
- Contract
…delivering innovative engineering, estimating, planning, and quality management services on medium to high complexity projects. This role plays a key leadership function in transmission…
Added 36 mins ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
Execute the development of Audit Planning Memorandum (APM), Process Risk and Control Matrix (pRCM), Findings Grid and Audit Report.
Added 36 mins ago
C
Assistant Department Manager I, Deli
Co-op
Lloydminster, AB
- Full-time
Ensure the quality and condition of all merchandise meets the proper standards.
Added 36 mins ago
Superintendent - Multi-Family Residential
Axiom Builders
Calgary, AB
…pride in building value in everything we do, with the highest quality standards and a safety-first…
Added 36 mins ago
E
Senior Electrical Engineer
EXP
North Bay, ON
- Full-time
Perform technical reviews and quality assurance/quality control of electrical designs and documentation.
Added 36 mins ago
BI
Engineer I
Baxter International Inc.
Alliston, ON
- Full-time
Knowledge of validation processes, quality systems, and change control practices within regulated industries.
Added 51 mins ago
SF
Business Development Manager (ON)
Standard Fire Safety
ON · Ontario, Canada
- Full-time
The primary responsibility of a Business Development Manager is to be the technical/electronic lead in fire alarm projects for Control Panels and devices, for their territory. He or she…
Added 51 mins ago
F
Senior Data Engineer
Foresight
Montreal, QC
- $180,000 to $240,000 CAD / year
- Full-time
…involves an owner, a general contractor, dozens of trades, long-lead equipment suppliers, lenders and commissioning teams. Each works from its own schedule and its own spreadsheets. When a…
Added 51 mins ago
P
Materials and Logistics Supervisor
ProAmpac
Whitby, ON
- Full-time
Work closely with Production, Purchasing, Planning, Quality, and Shipping to align material availability with operational priorities.
Added 51 mins ago
SR
Regional Technical Sales Manager
STRIVE Recruitment Inc.
Delson, QC
- $110,000 to $115,000 CAD / year
- Full-time
Monitors KPIs, ensuring quality control, and resolving customer issues promptly.
Added 51 mins ago
IB
Probationary (Tenure-Track) or Tenured Faculty Position in Sustainability
Ivey Business School at Western University
London, ON
- Full-time
…successful applicant will demonstrate experience or aptitude to lead a case-driven curriculum in sustainability and related areas at both the undergraduate and graduate levels. They must…

Walmart

Full Time(CAN) Customer Service Manager

Charlottetown, PE, Canada

The minimum rate of pay for this position starts from $18.25. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $18.25.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.25.

‎

Le taux horaire minimum pour ce poste débute à 18.25.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

80 BUCHANAN DR, CHARLOTTETOWN, PE C1E 2E5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing associate training, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Operational management
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Front-end operations
Communication
Problem solving
Time management
Adaptability

Benefits

Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Associate Development
Inventory Control
Transaction Oversight
Compliance
Operational Standards
Walmart Protection Plans
Credit Card Services
Emergency Readiness
Store Standards
Workforce Management

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