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Leader d’équipe, aire des caisses

  • Joliette, QC, Canada

The minimum rate of pay for this position starts from $21.85. · Full-time

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Job details

Pay
The minimum rate of pay for this position starts from $21.85.
Job type
Full-time
Posting language
English
Posted

Original job description

Position Summary...

Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

  1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
  3. Handles customer and associate concerns and provides guidance as required.
  4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
  5. Review completed schedules with People Lead.
  6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
  7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
  8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
  9. Complete GTA/Workday tasks and supports Management.
  10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

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Le taux horaire minimum pour ce poste débute à 21.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1505 BOUL FIRESTONE, JOLIETTE, QC J6E 9E5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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More about this job

Responsibilities

The Front End Team Lead assists in managing front-end operations, ensuring high levels of customer service, and overseeing department processes. They are responsible for training associates, coordinating schedules, and maintaining a safe, hazard-free work environment.

Requirements

Candidates must be at least 16 years of age or older. No specific educational or experience requirements are listed beyond the ability to perform leadership and operational tasks.

Skills

  • Customer Service
  • Team Leadership
  • Staff Training
  • Conflict Resolution
  • Operations Management
  • Scheduling
  • Performance Management
  • Communication
  • Safety Compliance
  • Delegation
  • Productivity Tracking
  • Inventory Management

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Front End
  • Team Lead
  • Customer Service
  • Retail
  • Operations
  • Training
  • Safety
  • Workday
  • GTA
  • Performance Management
  • Scheduling
  • Team Huddle
  • Salesfloor
  • Leadership
  • Compliance

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