Manager, Strategic Account Management

Position Summary...

Manager, Strategic Account Management is responsible to drive sustainable growth across a portfolio of strategic Marketplace sellers through business planning, assortment expansion, operational excellence, and adoption of Walmart Marketplace solution.

What you'll do...

The Manager, Strategic Account Management is responsible for growing a portfolio of strategic Marketplace sellers by developing and executing Joint Business Plans (JBPs), expanding assortment, driving adoption of Marketplace solutions, and improving seller performance.

Serving as the primary business partner and point of contact for strategic sellers, this role develops trusted relationships with seller executives and decision-makers, leads regular business reviews, and advocates for seller needs while balancing Walmart’s strategic priorities.

The Manager identifies opportunities to increase sales, traffic, conversion, assortment, and item activation, building growth strategies aligned with category and Marketplace objectives to deliver against seller growth and revenue targets.

The role works closely with sellers to address assortment gaps and whitespace opportunities, expand brands, categories, and item coverage, and improve customer choice within assigned categories. Additionally, the Manager drives adoption of Walmart Fulfillment Services (WFS), Walmart Connect advertising solutions, Marketplace promotions and events, and new product and platform capabilities while educating sellers on available growth levers and best practices.

The position is responsible for monitoring sales, conversion, assortment, inventory, pricing, and operational KPIs, identifying root causes of performance gaps, developing action plans, and leveraging data and insights to influence seller decisions.

Working collaboratively with Business Development, Merchandising, Marketing, Product and Technology, Operations, and Fulfillment teams, the Manager coordinates seller initiatives, resolves escalations, and supports Marketplace-wide growth initiatives. Success is measured through GMV growth, seller retention, assortment and active item growth, in-demand item activation, WFS penetration, Walmart Connect adoption, promotional participation, seller satisfaction, inventory health, and operational performance metrics.

Preferred Qualifications:

Experience

• 5+ years of experience in Account Management, eCommerce, Marketplace, Merchandising, Business Development, Strategic Partnerships, or related commercial roles.

Core Skills

• Relationship management and executive stakeholder engagement

• Business planning and commercial strategy

• Data analysis and insight-driven decision making

• Negotiation, influencing, and cross-functional leadership

• Project management and execution

• Strong business and commercial acumen

Leadership Competencies

• Customer- and seller-focused mindset

• Strategic thinker with a results-driven approach

• Utilizes data to inform decisions and drive outcomes

• Influences effectively across teams and stakeholders

• Demonstrates ownership, agility, and accountability

• Builds strong partnerships and fosters collaboration

• Champions continuous improvement and innovation

The pay range for this position is $91,900.00 - $126,390.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 91,900.00 à 126,390.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 ARGENTIA RD, MISSISSAUGA, ON L5N 1P9, Canada

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