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Added 54 mins ago
B
Personal Banking Associate
BMO
Brossard, QC
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 54 mins ago
B
Personal Banking Associate
BMO
Châteauguay, QC
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 54 mins ago
TT
Allocation Analyst (Merchandising Career Path - January 2027)
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $52,230 to $73,122 CAD / year
- Full-time
…a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being…
Added 2 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
Partner with cross-functional teams and internal resources to co-promote full portfolio of Antech services and products.
Added 2 hours ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
Added 3 hours ago
GA
Operations Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
To succeed in this role you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. As…
Added 3 hours ago
Human Resources Consultant (2 year contract)
CAA Club Group
Mississauga, ON
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 5 hours ago
SA
ITS Project Manager
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…more connected ways of teaching, learning and working. We’re strategic thinkers, problem-solvers, and innovators who turn big ideas into digital solutions that move SAIT forward. Join us…
Added 5 hours ago
M
Associate Manager, Strategy, Performance & Chief of Staff
Manulife
Toronto, ON
- Full-time
The role works closely with senior leadership to translate strategic priorities into coordinated plans, measurable outcomes, and effective leadership routines. The successful candidate will…
Added 6 hours ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Guide dealers in the effective use of marketing resources, including AdBuilder, digital guides, Google Analytics, internal websites, digital advertising analytics and model-related…
Added 6 hours ago
CO
Principal Associate, Product Management
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Principal Associate, Product Management
Added 7 hours ago
KB
Assistant Store Manager - Sales and Services
Kent Building Supplies
Corner Brook, NL
- Full-time
…responsible for achieving financial goals, supporting leadership and associate development, and fostering an inclusive, engaged workplace culture. Success in this role requires the ability…
Added 7 hours ago
KB
Human Resources Business Partner
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Reporting to the Recruitment Manager, the District HR (Human Resources) Business Partner (HRBP) will act as a strategic partner for our stores. As an HRBP, you will play a critical role in…
Added 7 hours ago
Talent Attraction Specialist
Recipe Unlimited
Vaughan, ON
Lead sourcing passive candidates through LinkedIn Recruiter and Indeed Resume to ensure to a strategic strong pipeline of candidates
Added 7 hours ago
ITS Project Manager
SAIT
Calgary, AB
…more connected ways of teaching, learning and working. We’re strategic thinkers, problem-solvers, and innovators who turn big ideas into digital solutions that move SAIT forward. Join us…
Added 8 hours ago
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Store Manager Oakridge Centre
Sunglass Hut
Vancouver, BC
- Full-time
…and willingness to make quick decisions inspires every store Associate to deliver The Sunglass Hut Experience that translates into…
Added 8 hours ago
SD
Gérant(e) de l’avant du magasin, salarié(e) – PHX temps partiel jour
Shoppers Drug Mart
Montreal, QC
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 8 hours ago
MU
Administrative Manager
McGill University
ON
- Full-time
Reporting to the Associate Director Administration, the Administrative Manager is responsible for planning, developing and implementing business processes related to finance, human…
Added 9 hours ago
SD
Beauty Manager, Hourly Full Time Afternoon
Shoppers Drug Mart
Vernon, BC
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 9 hours ago
MU
Communications Officer
McGill University
Sherbrooke, QC
- Full-time
Provide professional communications advice, support and quality control to advance strategic and operational goals.
Added 10 hours ago
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Partners in Performance - Performance Strategy Associate - Current Masters Degree Students - Canada - NAELFY27
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
At Partners in Performance, being a Performance Strategy Associate is not about writing reports, or standing up and presenting them. It’ about the results. We are here to deliver big,…
Added 10 hours ago
UO
Team Lead, Administrative Services
University of Alberta
Edmonton, AB
- Full-time
Working collaboratively with the Dean, Faculty General Manager, Associate Deans, academic leaders, faculty and staff, the Team Lead ensures administrative systems, processes and resources…
Added 10 hours ago
B
Personal Banking Associate
BMO
Guelph, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 10 hours ago
B
Personal Banking Associate
BMO
Woodstock, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 10 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Stouffville, ON
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.

Walmart

Senior Manager, Process Improvement

Mississauga, ON, Canada

The pay range for this position is $109,400.00 - $150,480.00. · Full-time

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Job details

Pay: The pay range for this position is $109,400.00 - $150,480.00.
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Position Summary...

The Senior Manager, Process Improvement is responsible for leading strategic development and execution of process improvement and innovation projects to support business objectives. This role ensures alignment with stakeholders and efficient use of resources, focusing on cost reduction and enhancing customer and operational experiences.

What you'll do...

The Senior Manager, Process Improvement drives the strategic development and delivery of projects aimed at improving customer/associate experience, operational efficiency, and reduce the cost to serve. This role may develop multi-year strategic roadmaps, ensuring initiatives align with financial commitments and corporate goals. The position also involves frequent updates to senior leadership on project progress and outcomes.

Collaboration and coordination with various stakeholders, including internal teams and external partners, are essential for end-to-end project delivery, including meeting project timelines, budgets, and success criteria. The role requires managing and developing a team to support change management strategies, including communication and training to ensure the adoption and sustainment of new processes or technologies.

The Senior Manager, Process Improvement recruits, onboards, and develops team members, ensuring they are equipped with the necessary tools and knowledge. This role may also work with relevant stakeholders to gain alignment on where initiatives will have cross-functional impacts, and is accountable for leading the successful execution, launch, hypercare and BAU hand-off, ensuring best practices are followed throughout.

Lastly, the role includes developing business cases for new initiatives, collaborating with finance and other departments to ensure ROI metrics are integrated into planning processes. The Senior Manager, Process Improvement champions customer experience and feedback, using insights to shape future strategies and prioritize initiatives for continuous improvement.

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members.

Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.

Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argenita Rd, Mississauga, ON L5N 1P9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Senior Manager, Process Improvement leads the strategic development and execution of projects to enhance operational efficiency and customer experience. They are responsible for managing cross-functional teams, developing business cases, and ensuring initiatives align with financial goals and corporate objectives.

Requirements

The role requires a leader capable of managing multi-year strategic roadmaps and driving change management strategies. Candidates must demonstrate strong collaboration skills, the ability to manage project budgets, and a commitment to fostering a high-performing, inclusive team environment.

Skills

Process Improvement
Strategic Planning
Project Management
Change Management
Operational Efficiency
Stakeholder Management
Data Analysis
Business Case Development
Financial Planning
Customer Experience
Leadership
Coaching
Mentoring
Communication
Innovation
Risk Management

Visa sponsorship

Not detected in the job text

Keywords

Process Improvement
Strategic Development
Operational Efficiency
Change Management
Project Delivery
Stakeholder Alignment
Business Case
ROI Metrics
Customer Experience
Leadership
Coaching
Mentoring
Cross-functional Collaboration
Data Analytics
Innovation
Risk Management
Hypercare
BAU Hand-off
Omni-merchant Mindset
Continuous Improvement
Digital Tools
Financial Planning
Strategic Roadmaps
Performance Management
Corporate Goals
Communication
Training
Resource Management
Cost Reduction
Retail

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