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Jobs in Canada

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Added 29 mins ago
HH
Saint John Clinical Specialist 1 (SP01) PCN 1251589
Horizon Health Network
Saint John, NB
- Full-time
The Clinical Specialist is primarily responsible for scientific/consultative work in one or more disciplines in a regional laboratory. This position may have region-wide responsibilities in…
Added 3 hours ago
CI
Satellite Engineering Student
Calian in Space & Technology
Montreal, QC
- Internship
Assist with operations and monitoring of scheduled activities to ensure satellite health and maintain logging records
Added 7 hours ago
IC
Human Resources Specialist (Policy), HR
International Civil Aviation Organization
Montreal, QC
- Full-time
The post of HR Specialist (Policy) is located in the Human Resources Branch. The incumbent serves as the lead expert on HR policy issues, reviewing existing policies and identifying…
Added 11 hours ago
SD
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient
Added 13 hours ago
S
ES Specialist
SLB
St. John's, NL
- Full-time
The Environmental Solutions Specialist – Solids Control Operator located in Newfoundland, Canada is responsible for maintaining safe, efficient, and reliable service delivery to Customers.…
Added 15 hours ago
LC
Specialist, Front Store Operations
Loblaw Companies Limited
Toronto, ON
- Full-time
Oversees roll out schedules and timelines and identifies change management issues, to implement the national deployment of the Workday application to stores successfully and seamlessly.
Added 15 hours ago
SD
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are…
Added 15 hours ago
LC
Promotional Merchandising Allocations Specialist (12 Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
The Promotional Merchandising Allocations Specialist is the subject expert that works directly with Category Directors/Vendors to ensure all Mass Order Generation’s (MOG’s) are allocated…
Added 15 hours ago
LA
Social Community Specialist – 4 month contract
Loblaw Agency
Toronto, ON
- Full-time
We are looking for a highly motivated, social-first Social Community Specialist – contact role to join our team.
Added 1 day ago
PV
Registered Veterinary Technician (RVT), Emergency & Critical Care RVT
P3 Veterinary Partners
Halifax, NS
- Full-time
Come work with Nova Scotia's first Critical Care specialist and be part of the team that will bring advanced critical care to the pets of Nova Scotia!
Added 1 day ago
GH
Clinical Applications Specialist - Monitoring Systems
GE HEALTHCARE
Remote, Canada
- Other
- Remote
As a Clinical Application Specialist – Patient Monitoring, you will support the adoption and optimization of monitoring solutions across acute care environments. You will deliver clinical…
Added 1 day ago
AC
Responsable Approvisionnement Et Négociation
Aston Carter
Montreal, QC
- $46 to $75 CAD / hour
- Full-time
As a Project Procurement Specialist, you will lead and execute procurement activities for a major shipbuilding and defence project. You will manage end-to-end procurement processes and work…
Added 1 day ago
IL
LIS Application Specialist
In-Common Laboratories (ICL)
Toronto, ON · North York, ON
- Full-time
In-Common Laboratories (ICL) is recruiting for a permanent, full-time Laboratory Information System (LIS) Application Specialist to support the timely, accurate, and uninterrupted exchange…
Added 2 days ago
B
Managed Accounts Supervision Specialist, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Position: Managed Accounts Supervision Specialist
Added 2 days ago
Strategic Sourcing - Strategic Sourcing Specialist
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
We are currently recruiting for a full-time Strategic Sourcing Specialist to support our Strategic Sourcing - Facilities Management & Hospital Operations team.
Added 2 days ago
B
Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Reinforces sales process and client experience, identifies gaps, issues and best practices through the monitoring of sales and performance targets against plans to create and sustain…
Added 2 days ago
B
Senior Relationship Manager, Commercial Banking (Financial Services Group)
BMO
Toronto, ON · FCP
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 2 days ago
Senior Measurements & Reporting Analyst
Regional Municipality of Wood Buffalo
Fort McMurray, AB
We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.
Added 2 days ago
AA
Spécialiste en Ingénierie en conception de réparation / Repair Design Engineering Specialist
Airbus Aircraft
Montreal, QC
- Full-time
…publique entre Laval (station de métro Montmorency) et Mirabel et application de…
Added 2 days ago
M
Account Management - First Line Client Liaison/KYC Officer, Analyst
MUFG
Toronto, ON
- Full-time
Compliance, Standards & Performance Monitoring -Adhere to MUFG's global and U.S. KYC standards and procedures for the First Line of Defense. -Meet performance metrics including deal…
Added 2 days ago
B
Production Operations Manager
BMO
Toronto, ON · SCC
- Full-time
…modernizing production operations through automation, predictive monitoring, self-healing capabilities, Agentic AI, and end-to-end operational…
Added 2 days ago
IR
Social Media Specialist (GTA)
Islamic Relief Canada
Burlington, ON · Ontario
- Full-time
Applicants must submit a portfolio of recent social media and graphic design work as part of their application. The portfolio should include examples of content the candidate has created or…
Added 2 days ago
WS
Community and Employer Engagement Specialist
WCG Services
Calgary, AB
- Full-time
The Community and Employer Engagement Specialist is responsible for creating and supporting awareness of WorkConnect services to employers and community organizations. The Community and…
Added 2 days ago
Senior Contracts Specialist, Pacific Link (Contract)
Trans Mountain
Calgary, AB
…driven individual to join our dynamic team as a Senior Contracts Specialist, Pacific Link (Contract). In this position, you will play a key role in developing and executing sourcing and…
Added 2 days ago
HM
Grower
Highline Mushrooms
Leamington, ON
- $79,374.38 to $92,603.44 CAD / year
- Full-time
…will always be in clear and frequent contact with the Material Application…

WalterFedy

IT Support Specialist

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: Diploma or degree in IT (or equivalent) and 2-4 years of IT support experience, including Tier 2.
Posting language: English
Posted: Oct 8, 2026

Original job description

Role At a Glance

WalterFedy is seeking an IT Support Specialist, based in Calgary, to support our Western Canada offices. You will provide structured, ITIL-aligned support across our end-user, network, server, data and security environments, working independently across sites while staying connected to a team based mainly in Ontario. The role offers the opportunity to take ownership of IT Support in the Western Region guided by our values of quality, client focus, teamwork, sustainability and community.

What You Will Do

Provide structured Tier 2 support following ITIL incident, problem, change and knowledge practices within defined service levels.
Perform root-cause analysis and post-incident reviews; structured escalation to vendors and senior staff.
Assist in maintaining audit-ready documentation: runbooks, standard operating procedures and configuration records.
Administer and troubleshoot multi-site networks, including LAN/WAN, wireless, VLANs, VPN and Sophos and Fortinet firewalls.
Support security operations and cyber policy compliance: alert response, incident containment, vulnerability and patch management.
Administer Active Directory, Group Policy, Entra ID with MFA, Microsoft 365 and Intune.
Support Windows Server, VMware and Veeam backup and disaster recovery, including regular restore testing.
Support data management, including SharePoint/OneDrive, permissions and external-sharing governance.
Follow IT governance, change control and approval processes, including risk assessment and rollback planning for changes.
On-site and remote support for Calgary, Edmonton and other western offices: network, hardware and connectivity.
Work independently with written updates; travel across the West as required, occasionally east for cross-training; join on-call.
Manage end-user system imaging and deployment, including Windows images, Intune/Autopilot provisioning, standard builds and refresh/reimaging, following change control, approved standard builds and ITIL-aligned request and configuration records.
Deliver end-user enablement when required: onboarding, training, knowledge articles and adoption support for Microsoft 365 tools, documented in the knowledge base.
Support and administer AI tools, including Microsoft Copilot and Claude AI models, covering data access controls (permissions and sensitivity/oversight aligned with existing SharePoint/OneDrive governance) and agent management (deployment, access, lifecycle and monitoring), within change control and governance.
Apply business acumen and an understanding of business workflows to assess impact and determine support priorities.

What You Bring To The Table

Diploma or degree in IT (or equivalent) and 2-4 years of IT support experience, including Tier 2.
Strong networking skills (TCP/IP, DNS, DHCP, VLANs, routing, VPN) and hands-on firewall experience.
Solid understanding of security practices, including MFA, EDR, patching and incident response.
Experience with Active Directory, Group Policy, Entra ID, Intune, and data management in SharePoint/OneDrive.
Experience with end-user system imaging and deployment (Intune/Autopilot, SCCM/MDT or similar) and device performance optimization; end-user training and enablement skills are an asset.
Experience with Windows Server, VMware virtualization, and Veeam backup and recovery.
Valid driver's licence, willingness to travel in Western Canada, comfortable working independently across sites.
Strong troubleshooting skills and excellent written communication
ITIL Foundation familiarity and experience working in an ITSM system.
Experience and knowledge of Copilot and Claude AI models, data access, and agent management.
Business acumen and the ability to understand business workflows to prioritize work by business impact.
Assets: PowerShell, and certifications such as CompTIA Network+/Security+, Cisco, Sophos or Fortinet.

Life at WalterFedy

As a national, innovative, multi-discipline design and construction collective, our ambition goes beyond great design - we are here to enhance the world around us. We need a team of agile, ambitious, and big-picture thinkers who share our drive to harness our collective talents to do something bigger.

Our team is made up of the industry's best. We share a common commitment to questioning the ordinary, infusing everything we do with creativity, and challenging our industry to redefine what’s possible.

How To Apply

Please apply with your resume and use the link at the top of this page. You will be redirected to our internal application platform.  

WalterFedy strives to create a culture of inclusivity and diversity. We strongly encourage applications from all qualified individuals, including those from groups traditionally underrepresented in the workforce. We are committed to equal opportunity hiring practice and will not discriminate on the basis of race, religion, colour, creed, national origin, citizenship, status, age, sex, gender identity/expression, marital or domestic partnership status, or disability.  

Should you require an accommodation to participate in the application process, please contact hr@walterfedy.com or call 519-576-2150.  

Thank you for your interest in WalterFedy!  

Please note that we utilize AI-powered tools to enhance our recruitment process. These tools assist us in managing applications efficiently and ensuring a fair evaluation of all candidates. Rest assured, every application is reviewed by our recruitment team, and AI is used to support, not replace, our human decision-making.

Apply About employer

More about this job

Responsibilities

Provide ITIL-aligned Tier 2 support and administer end-user, network, server, data, and security environments across Western Canada offices. Manage system deployment, backups and recovery, governance documentation, user enablement, and approved AI tools, while prioritizing work by business impact.

Requirements

Requires a diploma or degree in IT or equivalent and 2–4 years of IT support experience, including Tier 2, with hands-on networking, firewall, security, Microsoft identity and device management, virtualization, and backup experience. Candidates should be comfortable working independently across sites, traveling in Western Canada, communicating in writing, and applying ITIL and business-impact prioritization; a valid driver's licence is required.

Skills

Tier 2 IT Support
ITIL
Network Administration
Firewall Administration
Cybersecurity
Active Directory
Entra ID
Microsoft Intune
Microsoft 365
Windows Server
VMware
Veeam Backup and Recovery
System Imaging and Deployment
SharePoint and OneDrive Governance
Troubleshooting
Written Communication

Visa sponsorship

Not detected in the job text

Keywords

ITIL
ITSM
Tier 2 Support
Incident Management
Problem Management
Change Management
Knowledge Management
Root-Cause Analysis
TCP/IP
DNS
DHCP
LAN/WAN
VLAN
VPN
Sophos
Fortinet
MFA
EDR
Patch Management
Active Directory
Group Policy
Entra ID
Microsoft 365
Intune
Autopilot
Windows Server
VMware
Veeam
SharePoint
OneDrive

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