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Added 32 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 32 mins ago
IB
Psychotherapist and Behaviour Consultant
Insight Behaviour Support Services
Oshawa, ON
- Full-time
Clinical Psychotherapist & Behavioural Consultant - (R.B.A. (Ont.) & Registered Psychotherapist)
Added 3 hours ago
HH
Moncton Registered Nurse Class B (RNCB) PCN 1005630
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Temporary
…ostomy care. As an independent practitioner within an inter-professional and collaborative team, the NSWOC acts as a resource and consultant for healthcare professionals and provides…
Added 4 hours ago
GO
Victim Services Worker
Government of Yukon
Whitehorse, YT
- Full-time
Added 12 hours ago
BC
Quality and Patient Safety Consultant
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- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 14 hours ago
BV
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- Full-time
The Centre for Workforce Development is seeking a is seeking a collaborative and client-focused Learning Design Consultant. In this role, you will partner with employers, industry experts,…
Added 14 hours ago
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Added 19 hours ago
BC
Quality and Patient Safety Consultant
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- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 1 day ago
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Senior Consultant - Governance, Risk & Compliance Services / Internal Audit and Internal Controls in Halifax
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- Full-time
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Added 1 day ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 1 day ago
FV
Infant/Child Development Consultant
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…employer that invests in the mental health, wellbeing, and professional development of their staff. FVCDC envisions a diverse, inclusive workforce that reflects our communities. We…
Added 2 days ago
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Senior Consultant GRCS
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Contribute to other practice initiatives, including but not limited to knowledge sharing, HR initiatives, and practice organization activities.
Added 2 days ago
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Senior Consultant, People & Change
KPMG
Ottawa, ON
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Added 2 days ago
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Added 2 days ago
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Added 2 days ago
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…and communities. You may act as a direct service provider, consultant, educator, or advocate and function as an integral member of the healthcare team. You will engage individuals, groups,…
Added 2 days ago
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…delivering appropriate therapeutic nursing services within professional practice standards, coordinating resources, establishing goals for client delivery, and evaluating outcomes. In…
Added 2 days ago
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Added 2 days ago
Nurse 4 - Public Health River East
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Added 2 days ago
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Community Home Visitor - Public Health
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Added 2 days ago
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…strong sense of ownership to join our team as an Implementation Consultant, Academic. In this role, you will be responsible for delivering implementation and training for our enterprise…
Added 2 days ago
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Mobile Consultant - FTE
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Community of Practice: Foster a strong community of React Native developers by sharing knowledge, improving team practices, contributing to standards, and helping create an environment of…

Ware Malcomb

Business Operations Manager, Architecture & Interior Design

Vaughan, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 21, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. https://waremalcomb.com/life-at-ware-malcomb/

As a Business Operations Manager at Ware Malcomb, you will serve as a trusted partner to office and studio leadership, helping drive the success, growth, and operational excellence of the practice. You will provide strategic and day-to-day support across team management, staffing, project delivery, and business operations, ensuring the office is positioned to meet both current and future goals. Leveraging your expertise in business management and project operations, you will collaborate with leaders and multidisciplinary teams to foster an engaged, high-performing environment while contributing to the overall success of the office and firm.

Your Role

Partners with the office and studio leader(s) when assessing business operations based on a sound comprehension of the office financials, project portfolio, and practice fundamentals.
Partners with the office and studio leader(s) to develop an org chart and discusses future position movements, hiring needs, or staffing loans to define each org’s road map based on the office financials, skill sets, and project types.
Partners with the office and studio leader(s) to vetting candidates, interviewing, and hiring.
Collaborates with the regional leader and regional business manager to create the weekly forecast update and action plan to business management leadership.
Reviews all proposals and pursuits in collaboration with the office and group leaders and maintains the opportunity forecast to monitor incoming work. Business operations managers ensure project fees are both competitive with market rates and the scope is achievable via work plan in Project Planner that’s agreed upon by all parties involved.
Works in tandem with the regional business operations manager to reassign staff to other offices and/or assist the office/group leader for staffing adjustments to achieve a balance forecast.
Reviews and stamp and sign construction documents in the office.
Reviews the billing drafts completed by the project managers and compares against the forecasts, prior to submitting to accounting.
Ensures work plans in Project Planner are being developed by project managers and studio leader(s) leader while generating proposals, and monitors the Project Planners so that staffing correlates with revenue to maintain a minimum of 15% profit margin.
Conducts weekly meetings with all project managers to review the Project Planner, Forecast updates, QA/QC process, project awareness reports, accounts receivable progress on any invoices over 80 days, client or consultant issues, and resource team status
Develops and monitors a strategic business plan.
Builds strong relationships and regularly utilize and connects with corporate enterprise team leaders (TPS, architecture design, interior design, accounting, marketing, IT, etc.), to discuss project performance to deliver the best service results.
Responsible for ensuring a high level of client service that results in repeat business by implementing an effective QA/QC process for every project.
Be a technical resource to staff.
Be alert for HR issues and discuss with your office and group leader.
Foster a strong team atmosphere with a positive attitude and good morale.
Responsible for all training across the office including technical, processes, software, financial management, and project management.
Attends the annual Business Management Summit and disseminates the information to office staff.
Discusses any liability concerns on projects with office and studio leaders.

Qualifications

Preferred equivalent of a bachelor’s degree in architecture, interior design, or civil engineering
8 years of practice experience and two years of project management experience leading successful project teams, inclusive of resource teams or equivalent business operations experience.
Excellent communication skills

This is a full-time, long-term position.

Established in 1972, Ware Malcomb is a dynamic, forward-thinking commercial real estate design firm providing professional architecture, interior design, civil engineering, branding, building measurement, structural engineering and MEP engineering services to clients throughout the world. With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of office, industrial, science & technology, healthcare, multifamily, retail, hospitality and public/institutional projects.

The firm is also ranked among the top 10 Architecture/Engineering firms in Engineering News-Record’s Top 500 Design Firms and the Top 30 Interior Design Firms in Interior Design magazine’s Top 100 Giants. For more information, visit waremalcomb.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Partner with office and studio leaders to manage business operations, staffing, hiring, financial forecasts, proposals, project fees, and resource allocation. Monitor project plans, billing, quality assurance, client service, training, and strategic business goals to support profitable delivery and a high-performing team.

Requirements

The preferred background is a bachelor’s degree in architecture, interior design, or civil engineering, along with eight years of practice experience and two years of project management experience leading successful teams, or equivalent business operations experience. Excellent communication skills are required.

Skills

Business Operations
Business Planning
Financial Management
Project Management
Staffing and Resource Planning
Forecasting
Proposal and Pursuit Review
Project Fee and Scope Management
Project Planner
Billing Review
Quality Assurance and Quality Control
Client Service
Team Leadership
Hiring and Interviewing
Technical Training
Construction Document Review

Visa sponsorship

Not detected in the job text

Keywords

Business Operations
Architecture
Interior Design
Civil Engineering
Project Management
Business Management
Office Financials
Project Portfolio
Staffing
Hiring
Resource Allocation
Forecasting
Proposals
Pursuits
Project Fees
Work Plans
Project Planner
Billing
Profit Margin
Quality Assurance
Quality Control
Accounts Receivable
Client Service
Strategic Business Plan
Construction Documents
Technical Training
Project Delivery
Risk and Liability Management

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