Floor Manager
- London, ON, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Floor Manager - Yonge St. WarehouseJoin the Warehouse Team
Yonge St. Warehouse is seeking an experienced and motivated Floor Manager to join our management team.
We are looking for a confident hospitality professional who thrives in a fast-paced, high-volume environment and takes pride in delivering an exceptional guest experience. The ideal candidate is a strong leader who can effectively manage a busy floor, support their team, and maintain high operational standards throughout every shift.
About Us
Our story began in Vancouver’s entertainment district, where we developed a reputation for great food, approachable prices, memorable drinks, and an energetic atmosphere.
From there, we expanded our Friday Night Every Night philosophy across Canada and the United States. Today, we are a growing group of 20+ food-forward Warehouse locations, creating welcoming neighbourhood destinations where guests can enjoy great food, drinks, and experiences with friends.
About The Role
As a Floor Manager, you will play an important role in the day-to-day operation of the restaurant. You will work closely with the management and front-of-house teams to ensure the restaurant operates efficiently while maintaining excellent service standards.
Key Responsibilities Include
We Are Looking For Someone Who
At Warehouse, we believe great restaurants are built by great people. As a Floor Manager, you’ll have the opportunity to take on a meaningful leadership role within a growing company, work alongside an energetic team, and contribute to an environment where both guests and employees feel welcome.
If you are an experienced hospitality professional looking for your next leadership opportunity and believe you would be a strong addition to the Yonge St. Warehouse team, we would love to hear from you.
Yonge St. Warehouse is seeking an experienced and motivated Floor Manager to join our management team.
We are looking for a confident hospitality professional who thrives in a fast-paced, high-volume environment and takes pride in delivering an exceptional guest experience. The ideal candidate is a strong leader who can effectively manage a busy floor, support their team, and maintain high operational standards throughout every shift.
About Us
Our story began in Vancouver’s entertainment district, where we developed a reputation for great food, approachable prices, memorable drinks, and an energetic atmosphere.
From there, we expanded our Friday Night Every Night philosophy across Canada and the United States. Today, we are a growing group of 20+ food-forward Warehouse locations, creating welcoming neighbourhood destinations where guests can enjoy great food, drinks, and experiences with friends.
About The Role
As a Floor Manager, you will play an important role in the day-to-day operation of the restaurant. You will work closely with the management and front-of-house teams to ensure the restaurant operates efficiently while maintaining excellent service standards.
Key Responsibilities Include
- Leading and supporting the front-of-house team during high-volume shifts
- Maintaining strong service and hospitality standards
- Managing the floor and ensuring smooth restaurant operations
- Supporting servers, bartenders, hosts, and support staff as required
- Responding effectively to guest needs and resolving service issues professionally
- Communicating clearly with both management and staff
- Monitoring the pace and flow of service throughout the shift
- Supporting team development, training, and performance
- Ensuring company policies, procedures, and standards are consistently followed
- Leading by example and stepping in wherever needed to support the operation
We Are Looking For Someone Who
- Has previous Floor Manager, Supervisor, or Restaurant Management experience
- Has strong serving and bartending experience
- Is comfortable working in a high-volume restaurant or bar environment
- Demonstrates strong leadership and communication skills
- Remains calm, organized, and professional under pressure
- Is approachable, reliable, and team-oriented
- Takes initiative and can make sound decisions independently
- Understands the importance of both guest satisfaction and operational efficiency
- Brings a positive attitude and strong work ethic to every shift
- Previous restaurant leadership experience
- Serving and bartending experience
- Valid Smart Serve certification
- Valid Canadian work permit
- Flexible availability, including evenings and weekends
At Warehouse, we believe great restaurants are built by great people. As a Floor Manager, you’ll have the opportunity to take on a meaningful leadership role within a growing company, work alongside an energetic team, and contribute to an environment where both guests and employees feel welcome.
If you are an experienced hospitality professional looking for your next leadership opportunity and believe you would be a strong addition to the Yonge St. Warehouse team, we would love to hear from you.
More about this job
Responsibilities
Lead and support the front-of-house team during busy shifts, maintaining strong hospitality standards and smooth restaurant operations. Monitor service flow, address guest concerns, support staff development, and ensure company policies and procedures are followed.
Requirements
Candidates need previous restaurant leadership experience, strong serving and bartending experience, and a valid Smart Serve certification. They must have a valid Canadian work permit, flexible evening and weekend availability, and the ability to lead effectively in a high-volume environment.
Skills
- Floor Management
- Restaurant Operations
- Front-Of-House Leadership
- Guest Service
- Hospitality
- Serving
- Bartending
- Team Development
- Staff Training
- Performance Management
- Communication
- Conflict Resolution
- Decision-Making
- Service Flow Management
- High-Volume Operations
- Smart Serve Certification
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Floor Manager
- Restaurant Management
- Front-Of-House
- High-Volume Restaurant
- Hospitality
- Guest Experience
- Service Standards
- Restaurant Operations
- Serving
- Bartending
- Smart Serve
- Team Leadership
- Staff Training
- Performance Support
- Guest Issue Resolution
- Service Flow
- Operational Standards
- Company Policies
- Evening Availability
- Weekend Availability
- Canadian Work Permit