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Wasauksing

Social Navigator & Intake Worker FT

Parry Sound, ON, P2A 2Z1, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2-3 years’ experience working in front line in social service delivery is required.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary:

Wasauksing First Nation is accepting applications for a FT permanent Social Navigator & Intake worker (10 hr shifts, 4 days a week). We are looking for compassionate, caring and self-driven individuals to join shelter team. Under the direct supervision of the Safe Home Manager, the Social Navigator provides non-judgmental support, attends the 24 hour intake line, advocacy and resource information to potential on and off reserve Indigenous residents and shelter guests overnight. They act as the first point of contact for men and women and children, welcoming new and returning users of the emergency domestic violence/intimate partner violence shelter, providing a calm process of shelter intake procedures, immediate crisis counselling and referrals to other supportive social services as necessary.

Job Duties & Responsibilities:

Be a leader in maintaining a warm, welcoming, respectful, and non-judgmental environment.
Interview clients individually, in families, or with referral sources.
Provide informal counselling in crisis and assist clients in organizing a plan of safety.
Maintain confidentiality of client information.
Provides referrals to appropriate resources.
Keep up to date with Wasauksing Health and Social service programs.
Completes and maintains related records, including intake registration, service requests and referrals if not admitted.
Duties will also include completing bag, purse and pocket checks, a tour of the facility, review of general housekeeping policies and procedures upon admittance.
Maintain daily documentation and information.
Seek out opportunities for supplies, partnership opportunities, and donations.
Organize and coordinate Donation deliveries.
Ensure the safe and sustainable programming at the Shelter.
Maintain a strong understanding of all shelter policies and procedures.
Commitment to develop and grow skills, using critical thinking and judgement in your interactions with the community we serve.
Provide relevant and appropriate advocacy and support.
May occasionally be required to participate in incident investigation, including providing written statements or other documentation as necessary.
Adhere to all policies and procedures of Wasauksing First Nation and any other relevant policies and procedures from external agencies and partners
Perform other duties within the scope of the position as assigned by the Manager Or Supervisor

Education & Experience:

A degree in social work/counselling psychology, social service worker diploma, an asset, or an equivalent combination of education, training, and experience.
Minimum 2-3 years’ experience working in front line in social service delivery is required.
Current full registration with the Ontario College of Social Workers and Social Service Workers an asset.
Significant understanding and knowledge of systemic barriers and oppression.
Demonstrated knowledge of Indigenous worldviews and perspectives of health, wellness, and traditions of caring.
Knowledge of the surrounding community supports and services.
Knowledge of current and relevant legislation.
Demonstrated ability to work independently and in collaborative team.
Excellent interpersonal skills.
Effective communication skills, both verbal and written, including strong computer literacy in Microsoft 365 (Word, Excel, Sharepoint, Outlook, etc.).
Training may be provided to the successful candidate.

Other Requirements:

Valid Driver's License and reliable personal vehicle
Willing to work flexible hours as required, including evenings and weekends.

First Aid & CPR, WHIMIS, Food Safe Level 1, Non-Violent Crisis Intervention, Suicide Prevention and Intervention and Trauma Informed Care Training an asset.
This position requires the individual to work with various families, youth and children. To protect children, youth and vulnerable persons, Wasauksing First Nation requires the individual to provide a vulnerable sector. Or criminal record check

This Position will remain open until 4:00 pm on November 16th

Please send your resume with a cover letter, contact information, and two recent employment references to:

Email: hradmin@wasauksing.ca

We also accept online applications through:

https://wasauksing.bamboohr.com/careers

Or package may be dropped off at the following physical address:

Administration Office

1508 Geewadin Road Lane G

Wasauksing First Nation

We highly value Indigenous lived experiences, cultural knowledge, or a strong understanding of

Indigenous history and teachings. Candidates who bring these perspectives, or demonstrate a

commitment to learning them, are strongly encouraged to apply.

Only those selected for an interview will be contacted. We wish to thank everyone for their

application.

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More about this job

Responsibilities

The Social Navigator provides crisis support, intake services, and advocacy for individuals accessing an emergency domestic violence shelter. They are responsible for maintaining client records, organizing donations, and ensuring a safe, welcoming environment for all residents.

Requirements

Candidates must have 2-3 years of front-line social service experience and a degree or diploma in social work or a related field. A valid driver's license, reliable vehicle, and the ability to pass a vulnerable sector criminal record check are mandatory.

Skills

Crisis counselling
Intake procedures
Advocacy
Case management
Documentation
Conflict resolution
Interpersonal skills
Communication
Microsoft 365
Critical thinking
Trauma informed care
Indigenous cultural knowledge
Safety planning
Resource referral

Visa sponsorship

Not detected in the job text

Keywords

Social work
Counselling
Domestic violence
Intimate partner violence
Crisis intervention
Indigenous worldviews
Shelter management
Advocacy
Case notes
Microsoft 365
Trauma informed care
Suicide prevention
First aid
CPR
WHIMIS
Food safe
Non-judgmental support
Community resources
Vulnerable sector check
Social services

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