Account Manager
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Why Choose Us
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
General Description
The Account Manager will prospect new business while providing excellent customer service and retention skills to maintain an existing book of business. Utilizing a consultative selling approach the Account Manager matches prospect’s needs to Waste Connections services and aims to secure long-term partnerships.
As an Account Manager with us, the minimum responsibilities are:
We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
General Description
The Account Manager will prospect new business while providing excellent customer service and retention skills to maintain an existing book of business. Utilizing a consultative selling approach the Account Manager matches prospect’s needs to Waste Connections services and aims to secure long-term partnerships.
As an Account Manager with us, the minimum responsibilities are:
- Customer retention: maintaining fruitful relationships with an existing customer base
- Must demonstrate excellent presentation and communication skills.
- Enter intelligence gathered into our Salesforce CRM system for future follow up
- Meet or exceed sales activity goals for new sales on a monthly basis.
- Cultivate client relationships. Effectively determine the decision maker(s) and key personnel to maintain a personal level with all our customers helping to control Districts churn rate
- Analyze account activity and suggest opportunities for service improvements to the customer
- Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.
- Develop list of prospective accounts and key contacts
- Cold call companies in proximity of clients to build business.
- The ability to grow sales funnel to exceed sales quota and build strong business relationships with new and existing clients.
- Professional presentation; is confident, assertive and displays a high level of self-esteem
- Bachelor’s degree in business administration or a minimum of four years sales experience with proven results
- Completion of sales courses in Strategic Selling and Sales Negotiation
- Excellent written, verbal and listening skills
- Knowledge of Microsoft Office (word, excel, etc.)
- Knowledge of AI tools is an asset
- Knowledge of Salesforce or comparable CRM tool is a plus.
- Good numeracy skills to estimate pricing and calculate margins.
- This position requires frequent driving must be able to pass an MVR check
- Base salary of $60k + uncapped commissions – earn 100k annually when targets are met!
- Comprehensive benefits package
- Annual Chairman’s Club recognition for top national performers
We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
More about this job
Responsibilities
Prospect new business, meet monthly sales activity goals, and grow the sales funnel while using a consultative approach to secure long-term customer partnerships. Retain and develop existing accounts by analyzing service needs, maintaining customer relationships, recording sales intelligence in Salesforce, and promptly resolving concerns.
Requirements
Applicants need a bachelor's degree in business administration or at least four years of proven sales experience, along with training in strategic selling and sales negotiation. Strong communication, presentation, listening, numeracy, and Microsoft Office skills are required; Salesforce or comparable CRM and AI tools are assets, and candidates must pass an MVR check because frequent driving is required.
Skills
- Customer Retention
- Consultative Selling
- Prospecting
- Sales Negotiation
- Strategic Selling
- Presentation Skills
- Communication Skills
- Cold Calling
- Salesforce CRM
- Microsoft Office
- Pricing And Margin Calculation
- Account Analysis
- Customer Service
- Sales Funnel Development
Benefits
- Paid All-Inclusive Trips For Top Salespeople
- Awards And Incentives
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Environmental & Sustainability
- Transportation
- Logistics
Keywords
- Waste Management
- Solid Waste Collection
- Transfer
- Disposal
- Recycling
- Environmental Services
- Transportation
- Logistics
- Account Management
- Customer Retention
- Consultative Selling
- Sales Prospecting
- Salesforce
- CRM
- Microsoft Office
- Strategic Selling
- Sales Negotiation
- Cold Calling
- Sales Funnel
- Sales Quota
- Pricing
- Margin Calculation
- Account Analysis
- Customer Service
- Artificial Intelligence