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Waste Connections

Inside Sales Representative

Parksville, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Why Choose Us:

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout Canada and the U.S. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

General Description:

The Inside Sales Representative plays a key role in supporting customers and driving sales growth within the organization. This position involves handling inbound inquiries, providing service information, processing orders, and proactively reaching out to existing and potential clients to promote products or services. The ideal candidate is a strong communicator with a customer-first mindset, capable of building relationships, resolving issues efficiently, and identifying sales opportunities.

As an Inside Sales Representative with us, the minimum responsibilities are:

· In office 5 days a week 8-5 working with sales team

· Customer Retention

· Service Agreement Defence

· Sourcing new business opportunities within an existing book of business

· Enter intelligence gathered into our ARES and Trux systems for future follow up.

· Working with operations and administrative staff in a team environment but must be capable of working independently.

· Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.

· Work with sales team to call on all sales campaigns/promotions, new service launch and other sales related initiatives

What We Need From You:

· Telephone sales and customer skills are a key component of the position with successful track record of maintaining existing business thru proactive customer retention.

· Excellent phone etiquette and demeanor.

· Excellent written and verbal communication skills.

· Maintain and develop existing business best practices.

· Ability to operate in a fast-paced and dynamic business environment and be prepared to develop and execute strategies

· Ability to learn and use multiple computer systems simultaneously

What You’ll Get From Us:

· Competitive Wages

· Retirement Plan with company match; let us help you save for your future

· Benefits; Medical, Dental, Vision

· Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan

· Insurance: Life, Short Term/Long Term Disability

With competitive base salary, and awards and incentives, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. On top of all of this, you can earn even more through our sales commission plan. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

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More about this job

Responsibilities

Support customers by handling inquiries, providing service information, processing orders, and resolving concerns. Retain existing customers, identify new sales opportunities within the current customer base, record follow-up information in ARES and Trux, and support sales campaigns in coordination with the sales and operations teams.

Requirements

Candidates should have a successful track record in telephone sales and proactive customer retention, along with excellent phone etiquette and written and verbal communication skills. They should be able to work independently and collaboratively in a fast-paced environment, develop sales strategies, and use multiple computer systems simultaneously.

Skills

Telephone Sales
Customer Retention
Customer Service
Sales Prospecting
Relationship Building
Issue Resolution
Phone Etiquette
Written Communication
Verbal Communication
Sales Strategy
Order Processing
Customer Inquiry Handling
Independent Work
Teamwork
Multitasking
Computer Systems

Benefits

Retirement Plan With Company Match
Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Scholarship Opportunities
Employee Stock Purchase Plan
Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Sales Commission Plan

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Telephone Sales
Customer Retention
Service Agreement Defence
Business Development
Sales Opportunities
Inbound Inquiries
Order Processing
Customer Service
Sales Campaigns
Sales Promotions
ARES
Trux
Waste Collection
Waste Transfer
Waste Disposal
Recycling
Solid Waste Services
Sales Commission

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