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Added 13 mins ago
C
Legal Counsel and Manager, Contracts and Governance | Permanent Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- Full-time
POSITION: Legal Counsel and Manager, Contracts and Governance
Added 13 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 13 mins ago
OG
Maintenance Technician/Painter
Onni Group of Companies
North Vancouver, BC · Vancouver, BC
- Full-time
Assist with furniture moves, delivery and pick-up of special request items, and complete special maintenance and cleaning assignments from the Housekeeping Supervisor or Operations Manager
Added 28 mins ago
Account Executive (Sales) (Medical) (Healthcare) - Winnipeg, Manitoba
Arjo
Mississauga, ON
An effective customer relationship manager you will have a steadfast desire to satisfy the customer, by taking a “partnership” approach to selling, by listening to and understanding Arjo…
Added 28 mins ago
WI
M&E Design Manager, Food & Hospitality Facilities
WSP in Canada
Canada
- Full-time
As Manager, M&E Design, you will help develop and grow WSP’s Food and Hospitality facilities consulting practice. You will lead and deliver DESIGN projects that create safe, efficient, and…
Added 28 mins ago
BP
Repair and Restoration Tech
BELFOR Property Restoration Canada
Kingston, ON
- $27 to $30 CAD / hour
- Full-time
…advanced understanding of carpentry fundamentals in residential, commercial, and industrial settings, this role contributes significantly to meeting both client and insurance company…
Added 28 mins ago
A
Director of Operations
Altis
Mississauga, ON
- $150,000 to $190,000 CAD / year
- Full-time
You'll partner with business development teams on RFPs, new business opportunities and successful customer onboarding.
Added 28 mins ago
AP
Customer Service Representative
ArcelorMittal Produits longs Canada
Hamilton, ON
- Full-time
Reporting to the Customer Service Manager, the Customer Service Representative plays a key role in order management and customer satisfaction.
Added 28 mins ago
WI
M&E Design Manager, Food & Hospitality Facilities
WSP in Canada
Vaughan, ON
- Full-time
As Manager, M&E Design, you will help develop and grow WSP’s Food and Hospitality facilities consulting practice. You will lead and deliver DESIGN projects that create safe, efficient, and…
Added 43 mins ago
CP
Fleet Maintenance and Operations Manager
Canada Packers Inc.
Landmark, MB
- Full-time
…looking for a proactive, hands-on Fleet Maintenance & Operations Manager to launch and lead our newly leased truck and trailer maintenance facility in Landmark,…
Added 43 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 43 mins ago
PT
Operations Manager
Panache Talent Inc.
Ottawa, ON
- Full-time
Our client is a leading organization in the commercial real estate sector, recognized for the ownership, management, and development of prominent retail and mixed-use properties. Its…
Added 43 mins ago
TT
National Account Manager
Top Tier Talent Group
Toronto, ON
- Full-time
We are seeking an experienced, results-driven National Account Manager to manage, develop, and expand a portfolio of key shipper accounts across North America.
Added 43 mins ago
KR
Bilingual Sales Account Manager - (South Shore / Rive-Sud)
KIT Recruitment
QC · Laprairie, QC
- $100,000 to $115,000 CAD / year
- Full-time
…reputable food manufacturer. We are looking for a Sales Account Manager based in Saint-Philippe, Quebec. Reporting to the Quebec/Atlantic Sales Director, this role is responsible for…
Added 43 mins ago
AS
Project Manager
AgileGrid Solutions
Canada
- Full-time
Olymel is seeking a Project Manager – R&D to lead food product development projects and help turn identified business opportunities into effective, high-quality products. Working in…
Added 43 mins ago
A
Manager, Global Strategic Partnerships
Ataccama
Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 58 mins ago
A
Engineering Manager Mechanical Engineering, Port Elgin
AtkinsRéalis
Port Elgin, ON
- Full-time
The Engineering Manager Mechanical Engineering, Port Elgin office is responsible for leading a group of Mechanical Design and Process System Engineers executing design or field work for…
Added 58 mins ago
JI
Strategic Partnerships & Business Development Manager
Jumbo Interactive
Calgary, AB
- Full-time
The Strategic Partnerships & Business Development Manager is responsible for expanding the corporate relationships and commercial opportunities that support Stride’s lottery programs and…
Added 58 mins ago
T
Associate Product Manager - Residential Locks
Taymor
Delta, BC
- $70,000 to $80,000 CAD / year
- Full-time
Mon-Friday 8:30am-4:30pm (37.5 hrs/wk) or as otherwise agreed with manager
Added 58 mins ago
TH
Pro Account Sales Part Time (ST. JOHN'S)
The Home Depot Canada
St. John's, NL
- Part-time
…building relationships and selling products to industrial, commercial and other professional customers. Key responsibilities for this position include providing outstanding service to…
Added 58 mins ago
MT
Fabrication Production Supervisor
Modern Technical Staffing Inc.
Concord, ON
- Full-time
Our client is an established manufacturer of commercial foodservice equipment seeking a hands-on Fabrication Production Supervisor to lead safe, efficient, and timely fabrication…
Added 58 mins ago
TR
Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
- Internship
…rapid expansion, there is ample opportunity for growth and development for employees. Come be a part of our growing…
Added 1 hour ago
SF
Maintenance Supervisor
Sunrise Farms
Winnipeg, MB
- Full-time
Assist Maintenance Plant Manager in development of departmental and expenditure budgets on an annual basis.
Added 1 hour ago
WM
Dispatcher
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
Added 1 hour ago
B
Investment Specialist
BMO
Calgary, AB
- Full-time
Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).

Waste Management, Inc. (WM)

Dispatcher

8009 57 St SE, Unit 8, Calgary, AB, T2C 5K7, Canada

Pay: The expected base pay rate for this position is $25/h. · Full-time

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Job details

Pay: Pay: The expected base pay rate for this position is $25/h.
Job type: Full-time
Experience: 2 years experience, preferably in Transportation, Logistics, Routing and Customer Service
Posting language: English
Posted: Nov 2, 2026

Original job description

Why WM Canada?

People are the driving force behind everything we do.

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.

Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

More than a job. A career you can count on.

At WM Canada, our frontline employees keep communities moving every day.

Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one another.

What matters most to our frontline employees

Reliable, year-round work
Work in an essential industry that communities depend on every day.

Competitive pay and benefits
Earn a strong living with access to benefits, retirement programs and opportunities for additional earnings.

Work that fits your life
Build a long-term career while making time for family, friends and the priorities that matter most.

Safety comes first
We invest in training, equipment and processes designed to help employees work safely every day.

Real opportunities to grow
Many of our supervisors, managers and operational leaders started in frontline roles.

Modern equipment and technology
Work with well-maintained equipment and tools that help you do your job safely and efficiently.

Why people stay

Stable employment
Team-oriented culture
Opportunities to advance
Strong commitment to safety
Modern equipment and technology
Pride in serving local communities

Join a team that's building stronger communities every day.

I. Job Summary

Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.

II. Essential Duties and Responsibilities

Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
Provides highest level of customer service to all customers in line with Customer 1st objectives
Monitor, process, and escalate SFDC cases to supervisor
Assist walk-in customers
Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
Reviews driver’s paperwork and files paperwork
Review and updates routes, new customers based on daily communication, reroutes existing customers as required
Ensures that routes are balanced daily
Assists Trans Supervisor/Manager as needed/directed
Update SAP data / notes
Communicate performance standards and objectives
Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
Always maintains a safe and compliant workplace
In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries
Perform other duties and responsibilities, as assigned

III. Qualifications

A. Required Qualifications

High School Diploma or equivalent
2 years experience, preferably in Transportation, Logistics, Routing and Customer Service

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay rate for this position is $25/h. This rate represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors, including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

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More about this job

Responsibilities

Respond to customer requests, coordinate pickups and schedule changes, and dispatch vehicles on daily routes while balancing routes and updating customer and route information. Support drivers, review paperwork, monitor and escalate customer cases, maintain safe and productive operations, and assist transportation leadership as needed.

Requirements

A high school diploma or equivalent is required, along with two years of experience, preferably in transportation, logistics, routing, or customer service. The role requires customer service, dispatch and route coordination, communication, data updating, and attention to workplace safety.

Skills

Dispatching
Customer Service
Transportation Logistics
Route Planning
Route Balancing
Scheduling
Customer Inquiry Resolution
Case Monitoring and Escalation
Driver Support
Paperwork Review
Data Entry
SAP
SFDC
Workplace Safety
Team Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Stock Purchase Plan
RRSP Company Match
Paid Vacation
Paid Holidays
Personal Days

Visa sponsorship

Not detected in the job text

Keywords

Dispatching
Transportation
Logistics
Routing
Customer Service
Customer Inquiries
Pickups
Route Changes
Rescheduling
Missed Stops
Vehicle Dispatch
Route Balancing
Driver Support
SFDC Cases
SAP
Data Updates
Paperwork Review
Workplace Safety
Operational Productivity
Customer 1st Objectives

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