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Added 9 mins ago
AL
General Labourer (Seasonal) - Oilsands
AGAT Laboratories
Calgary, AB
- Temporary
…Preparation Group. The successful candidate will be providing support with general labour activities in a warehouse environment. Please note, this is a seasonal position with an anticipated…
Added 9 mins ago
Technician - Construction Engineering & Methods
Pomerleau
Toronto, ON
Bachelor’s degree or diploma in CAD, BIM, Engineering Technology, or a related field.
Added 9 mins ago
Senior Technician - Construction Engineering & Methods
Pomerleau
Toronto, ON
…coordinating sophisticated methods and temporary works designs that support the successful delivery of complex construction projects. Leveraging your extensive industry experience, advanced…
Added 9 mins ago
BC
Survey Lead – East Harbour Transit Hub Project
Bird Construction
Mississauga, ON
- Full-time
…access constraints and integration with construction phasing, logistics planning, and design…
Added 9 mins ago
UD
STEAM Project Support Intern (co-op)
Ulnooweg Development Group Inc
Halifax, NS
- Internship
…building, and bringing ideas to life through STEAM (Science, Technology, Engineering, Arts, and Mathematics). As part of an Indigenous‑led organization, you will help create…
Added 9 mins ago
EM
Tradeshow Coordinator
Evertz Microsystems Limited
Burlington, ON
- Full-time
Serve as the primary point of contact between internal teams (eg. Sales, Marketing, Logistics, R&D), ensuring clear communication and alignment across departments to organize and execute…
Added 9 mins ago
TT
Industrial Engineering Manager
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $89,208 to $135,086.4 CAD / year
- Full-time
Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
Added 24 mins ago
RM
Supervisor Immunization Services Non Clinical
Regional Municipality of Peel
Canada
- Other
…Pharmacy, inventory management, reconciliation, and distribution logistics of vaccines and related supplies to internal clinics and external healthcare providers. Lead the scheduling and…
Added 24 mins ago
TT
Junior Textile Product & Sampling Coordinator
Threadcount Textile & Design
Toronto, ON
- Full-time
…industry from the ground up, combining hands-on sampling, sales support, product coordination and digital…
Added 24 mins ago
A
Railway Construction Inspector– Civil / Structural - FTR
AECOM
Mississauga, ON
- $75,000 to $125,000 CAD / year
- Contract
Provide oversight of Contractor’s construction activities, schedule, logistics, site access, site conditions, utilities, health and safety, environment, project interfaces, operations and…
Added 39 mins ago
E
Customer Order Coordinator
Evertz
Burlington, ON
- Full-time
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 39 mins ago
E
Tradeshow Assistant
Evertz
Burlington, ON
- Full-time
…equipment and inventory, coordinating shipping and customs logistics, staging and pre-wiring demo systems, and supporting booth setup and teardown both in the office and on-site. Working…
Added 39 mins ago
H
Technical Program Manager
HCLTech
Vancouver, BC
- $115,000 to $120,000 CAD / year
- Full-time
We are seeking an experienced Technical Program Manager (TPM) to lead the delivery of complex technology initiatives across software engineering, quality assurance, cloud platforms, and…
Added 54 mins ago
Administrative & Training Coordinator
PSC Group
Toronto, ON
Serve as a resource for office technology, administrative processes, vendor coordination, and day-to-day operational support while helping troubleshoot issues and answer questions.
Added 54 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Burlington, ON
…merchandising, cleanliness standards, receiving, and inventory…
Added 54 mins ago
F&
Full-Time Retail Sales & Delivery Associate
Fire & Flower Inc.
Toronto, ON
- Full-time
…merchandising, cleanliness standards, receiving, and inventory…
Added 54 mins ago
Delivery Driver - Massey
Fire & Flower Inc.
Regina, SK
…of the customer journey. When not on delivery, the role may support in-store operations during downtime or for break coverage including basic guest service, inventory, and store…
Added 54 mins ago
Delivery Driver
Fire & Flower Inc.
Midland, ON
…of the customer journey. When not on delivery, the role may support in-store operations during downtime or for break coverage including basic guest service, inventory, and store…
Added 54 mins ago
Production Associate
Swish Group of Companies
Peterborough, ON
Charlotte uses artificial intelligence technology to assist in the initial screening and assessment of applications. AI is used only as a support tool; no hiring decisions are made solely…
Added 54 mins ago
BC
Rental Technician Grande Prairie, AB
BearCom Canada
Grande Prairie, AB
- Full-time
…Together, BearCom and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively – offering customers…
Added 54 mins ago
TH
Merchandising Associate Part Time - HAMILTON MTN
The Home Depot Canada
Hamilton, ON
- Part-time
…candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly…
Added 54 mins ago
BC
Survey Lead – East Harbour Transit Hub Project
Bird Construction
Mississauga, ON
- Full-time
…access constraints and integration with construction phasing, logistics planning, and design…
Added 54 mins ago
V
SAP MDM/MM Systems Analyst
Vicwest
Burlington, ON
- Full-time
…standards and controls, optimize and automate business processes, support system configuration and enhancements, and contribute to data migration, system upgrades, and SAP implementation…
Added 1 hour ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
…our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In…
Added 1 hour ago
U
Route Trainee - UniFirst Canada
UniFirst
Montreal, QC
- Full-time

Waste Management, Inc. (WM)

Dispatcher

8009 57 St SE, Unit 8, Calgary, AB, T2C 5K7, Canada

Pay: The expected base pay rate for this position is $25/h. · Full-time

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Applications open in a new tab.

Job details

Pay: Pay: The expected base pay rate for this position is $25/h.
Job type: Full-time
Experience: 2 years experience, preferably in Transportation, Logistics, Routing and Customer Service
Posting language: English
Posted: Nov 2, 2026

Original job description

Why WM Canada?

People are the driving force behind everything we do.

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.

Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

More than a job. A career you can count on.

At WM Canada, our frontline employees keep communities moving every day.

Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one another.

What matters most to our frontline employees

Reliable, year-round work
Work in an essential industry that communities depend on every day.

Competitive pay and benefits
Earn a strong living with access to benefits, retirement programs and opportunities for additional earnings.

Work that fits your life
Build a long-term career while making time for family, friends and the priorities that matter most.

Safety comes first
We invest in training, equipment and processes designed to help employees work safely every day.

Real opportunities to grow
Many of our supervisors, managers and operational leaders started in frontline roles.

Modern equipment and technology
Work with well-maintained equipment and tools that help you do your job safely and efficiently.

Why people stay

Stable employment
Team-oriented culture
Opportunities to advance
Strong commitment to safety
Modern equipment and technology
Pride in serving local communities

Join a team that's building stronger communities every day.

I. Job Summary

Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.

II. Essential Duties and Responsibilities

Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
Provides highest level of customer service to all customers in line with Customer 1st objectives
Monitor, process, and escalate SFDC cases to supervisor
Assist walk-in customers
Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
Reviews driver’s paperwork and files paperwork
Review and updates routes, new customers based on daily communication, reroutes existing customers as required
Ensures that routes are balanced daily
Assists Trans Supervisor/Manager as needed/directed
Update SAP data / notes
Communicate performance standards and objectives
Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
Always maintains a safe and compliant workplace
In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries
Perform other duties and responsibilities, as assigned

III. Qualifications

A. Required Qualifications

High School Diploma or equivalent
2 years experience, preferably in Transportation, Logistics, Routing and Customer Service

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay rate for this position is $25/h. This rate represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors, including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

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More about this job

Responsibilities

Respond to customer requests, coordinate pickups and schedule changes, and dispatch vehicles on daily routes while balancing routes and updating customer and route information. Support drivers, review paperwork, monitor and escalate customer cases, maintain safe and productive operations, and assist transportation leadership as needed.

Requirements

A high school diploma or equivalent is required, along with two years of experience, preferably in transportation, logistics, routing, or customer service. The role requires customer service, dispatch and route coordination, communication, data updating, and attention to workplace safety.

Skills

Dispatching
Customer Service
Transportation Logistics
Route Planning
Route Balancing
Scheduling
Customer Inquiry Resolution
Case Monitoring and Escalation
Driver Support
Paperwork Review
Data Entry
SAP
SFDC
Workplace Safety
Team Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Stock Purchase Plan
RRSP Company Match
Paid Vacation
Paid Holidays
Personal Days

Visa sponsorship

Not detected in the job text

Keywords

Dispatching
Transportation
Logistics
Routing
Customer Service
Customer Inquiries
Pickups
Route Changes
Rescheduling
Missed Stops
Vehicle Dispatch
Route Balancing
Driver Support
SFDC Cases
SAP
Data Updates
Paperwork Review
Workplace Safety
Operational Productivity
Customer 1st Objectives

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