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Added 7 mins ago
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Brampton, ON
$100,000 to $120,000 CAD / year
Full-time
Business Solutions Manager, Occupational Health & Specialty Programs
Added 7 mins ago
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
$100,000 to $120,000 CAD / year
Full-time
Business Solutions Manager, Occupational Health & Specialty Programs
Added 7 mins ago
Major Incident Management Specialist - Express Scripts Canada
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Career development and advancement opportunities
Added 7 mins ago
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Project Coordinator
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Store Manager
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Added 7 mins ago
General Manager
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Added 7 mins ago
Assistant Produce Manager
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Registered Dietician , Cornwall Ontario (Contract)
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Added 7 mins ago
Accounting Manager
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Our client is a leader in Canadian real estate, having several divisions and associations. They are looking for a Manager of Accounting (Land Development) who will be responsible for…
Added 7 mins ago
Produce Production Assistant
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…fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you’ll help maintain…
Added 7 mins ago
Assistant Restaurant Manager
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Added 7 mins ago
Property Maintenance Coordinator
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…results-focused workplace with opportunities for professional development, advancement, and meaningful involvement in continuous improvement…
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Produce Department Manager
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Pharm D Degree
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Added 8 mins ago
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Added 8 mins ago
Full Stack Developer
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Waste Management, Inc.

Dispatcher

Mississauga, ON, Canada

Pay: Pay : The expected base pay range for this on-site position is $28.
Job type: Full-time
Apply by: Oct 4, 2026
Experience: 2 years experience, preferably in Transportation, Logistics, Routing and Customer Service
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Why WM Canada?

People are the driving force behind everything we do.

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.

Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

More than a job. A career you can count on.

At WM Canada, our frontline employees keep communities moving every day.

Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one another.

What matters most to our frontline employees

Reliable, year-round work
Work in an essential industry that communities depend on every day.

Competitive pay and benefits
Earn a strong living with access to benefits, retirement programs and opportunities for additional earnings.

Work that fits your life
Build a long-term career while making time for family, friends and the priorities that matter most.

Safety comes first
We invest in training, equipment and processes designed to help employees work safely every day.

Real opportunities to grow
Many of our supervisors, managers and operational leaders started in frontline roles.

Modern equipment and technology
Work with well-maintained equipment and tools that help you do your job safely and efficiently.

Why people stay

Stable employment
Team-oriented culture
Opportunities to advance
Strong commitment to safety
Modern equipment and technology
Pride in serving local communities

Join a team that's building stronger communities every day.

I. Job Summary

Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.

II. Essential Duties and Responsibilities

Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
Provides highest level of customer service to all customers in line with Customer 1st objectives
Monitor, process, and escalate SFDC cases to supervisor
Assist walk-in customers
Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
Reviews driver’s paperwork and files paperwork
Review and updates routes, new customers based on daily communication, reroutes existing customers as required
Ensures that routes are balanced daily
Assists Trans Supervisor/Manager as needed/directed
Update SAP data / notes
Communicate performance standards and objectives
Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
Always maintains a safe and compliant workplace
In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries
Perform other duties and responsibilities, as assigned

III. Qualifications

A. Required Qualifications

High School Diploma or equivalent
2 years experience, preferably in Transportation, Logistics, Routing and Customer Service

B. Preferred Qualifications

Knowledge of the GTA geography

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay : The expected base pay range for this on-site position is $28. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

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More about this job

Responsibilities

The Dispatcher is responsible for coordinating vehicle routes and providing timely responses to customer inquiries regarding pickups and schedules. They also monitor and process service cases while ensuring drivers operate safely and efficiently throughout their routes.

Requirements

Candidates must possess a high school diploma or equivalent and at least two years of experience in transportation, logistics, or customer service. Knowledge of the GTA geography is considered a preferred qualification for this role.

Skills

Dispatching
Logistics
Customer service
Routing
Transportation
SAP
SFDC
Problem solving
Data entry
Communication
Safety compliance

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Stock purchase plan
RRSP company match
Paid vacation
Paid holidays
Personal days

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Logistics
Transportation
Routing
Customer Service
SFDC
SAP
Fleet management
Safety
GTA geography
Environmental solutions
Waste management
Operations
Data management
Scheduling

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