Closed listing
Customer Service Representative/ Route Coordinator
- North Battleford, SK, Canada
Compensation: $19.00 per hour · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- Compensation: $19.00 per hour
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
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Benefits
The Customer Service Representative/ Route Coordinator is responsible for overseeing the retail front at our store, ensuring excellent customer service for walk-in clients, answering and directing phone calls and emails and managing day-to-day retail operations. In addition, this role coordinates the delivery routes for our delivery driver, ensuring efficient scheduling, timely deliveries, and clear communication between the delivery driver and the production team. Our Customer Service Representative is the face of the company and must establish and maintain a professional relationship with all parties involved in day to day operations and be happy to help our customers carry out their products including 5 gallon water bottles and 50 lb. bags of softener salt.
Qualifications
About Kaschls' Culligan
Since 1995, we've been building careers, serving communities, and treating our employees like family. As a second-generation water company founded on
family, integrity, and dedication, we offer a positive, supportive team environment, with opportunities for growth, and the stability of a well-established organization that values its people as much as its customers.
Great Water. Great People. Great Careers.
Culligan has been a trusted leader in water treatment since 1936. Founded by a man with a simple plan, to support his family and provide innovative solutions that now improve the quality of life for millions of people worldwide. We're looking for dedicated individuals who want to make a difference, grow their careers, and be part of a company that values teamwork, innovation, and exceptional customer service. Join us and help create healthier homes, stronger communities, and a brighter future - one drop at a time.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Benefits
- Dental insurance
- Training & development
- Vision insurance
- Wellness resources
The Customer Service Representative/ Route Coordinator is responsible for overseeing the retail front at our store, ensuring excellent customer service for walk-in clients, answering and directing phone calls and emails and managing day-to-day retail operations. In addition, this role coordinates the delivery routes for our delivery driver, ensuring efficient scheduling, timely deliveries, and clear communication between the delivery driver and the production team. Our Customer Service Representative is the face of the company and must establish and maintain a professional relationship with all parties involved in day to day operations and be happy to help our customers carry out their products including 5 gallon water bottles and 50 lb. bags of softener salt.
Qualifications
- Ability to work with minimal supervision.
- Must be able to lift/carry 50+ lbs.
- Criminal record check by RCMP supplied.
- Problem solving.
- Critical thinking.
- Job task planning and organizing.
- Leadership, management, keeping Delivery Driver accountable.
- Schedule, track, and file vehicle maintenance records.
- Closing driver transactions.
- Open and close the store.
- Closing out the day with cash out procedures.
- Ensure all store shelves are stocked.
- Samsara GPS tracking.
- Manage and maintain cleaning common areas (kitchen, office bathroom, store) daily ex: sweep and mop.
- Clean and maintain retail area ex: dusting at least 3 times per week
- Garbages in store and offices and office bathroom.
- Book and maintain routing for new customers.
- Maintain customer account records.
- Fleet pricing on fuel for your personal vehicle
- Free bottled drinking water
- Employee discount on everything we sell!
- Company parties & team builders experiences
- Culligan Cares employee reward program
- Safety training provided
- Massage, acupuncture chiropractor
- Vision, prescription, dental
- Arive Employee Assistance Program (EAP)
About Kaschls' Culligan
Since 1995, we've been building careers, serving communities, and treating our employees like family. As a second-generation water company founded on
family, integrity, and dedication, we offer a positive, supportive team environment, with opportunities for growth, and the stability of a well-established organization that values its people as much as its customers.
Great Water. Great People. Great Careers.
Culligan has been a trusted leader in water treatment since 1936. Founded by a man with a simple plan, to support his family and provide innovative solutions that now improve the quality of life for millions of people worldwide. We're looking for dedicated individuals who want to make a difference, grow their careers, and be part of a company that values teamwork, innovation, and exceptional customer service. Join us and help create healthier homes, stronger communities, and a brighter future - one drop at a time.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
More about this job
Responsibilities
Manage the retail store, provide customer service to walk-in clients, handle phone and email inquiries, and oversee daily store operations. Coordinate and track delivery routes, maintain customer and vehicle records, support the delivery driver, and complete store opening, closing, cash-out, stocking, and cleaning duties.
Requirements
Candidates should be able to work with minimal supervision and demonstrate problem-solving, critical-thinking, and planning and organizational abilities. The role requires lifting and carrying more than 50 pounds and providing an RCMP criminal record check.
Skills
- Customer Service
- Route Coordination
- Scheduling
- Delivery Tracking
- Communication
- Problem Solving
- Critical Thinking
- Planning and Organization
- Leadership
- Accountability
- Cash Handling
- Recordkeeping
- Retail Operations
- Inventory Management
- Physical Lifting
Benefits
- Dental Insurance
- Vision Insurance
- Wellness Resources
- Training and Development
- Fleet Fuel Pricing
- Free Bottled Drinking Water
- Employee Discounts
- Company Parties and Team-Building Events
- Employee Rewards Program
- Safety Training
- Massage, Acupuncture, and Chiropractic Services
- Prescription Coverage
- Employee Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Logistics
- Retail
- Administrative
- Transportation
Keywords
- Customer Service
- Route Coordination
- Retail Operations
- Delivery Scheduling
- Delivery Tracking
- Samsara GPS Tracking
- Vehicle Maintenance Records
- Customer Account Records
- Cash-Out Procedures
- Store Opening and Closing
- Inventory Stocking
- Customer Communication
- Driver Accountability
- Cleaning and Maintenance
- RCMP Criminal Record Check
- Water Treatment
- Softener Salt
- Five-Gallon Water Bottles