Product Manager

Product Manager

Waterloo Hydrogeologic | Waterloo, Ontario, Canada

Position Summary

Waterloo Hydrogeologic, a Nova Ventures Group company, is seeking an experienced Product Manager to drive the strategy, development, and continued success of our groundwater modeling and hydrogeology software solutions.

The Product Manager will be responsible for defining and executing the product vision, developing product roadmaps, and ensuring our software solutions align with customer needs, industry trends, and business objectives. This position plays a key role throughout the product lifecycle, from market research and customer feedback to product development, release planning, and ongoing improvements.

Working closely with software development, sales, marketing, and technical support teams, the Product Manager will help deliver innovative solutions that address complex groundwater and environmental challenges. The role also includes overseeing technical documentation, supporting customer training initiatives, and identifying opportunities to expand our product capabilities and market presence.

This position reports to the Water Business General Manager.

Key Responsibilities

• Define and execute the product vision, strategy, and roadmap for Waterloo Hydrogeologic's four primary software products.
• Conduct market research, analyze industry trends, and gather customer feedback to identify opportunities for product development and improvement.
• Prioritize product features, manage development backlogs, and align product initiatives with business objectives.
• Collaborate with software development, engineering, sales, marketing, and technical support teams to deliver successful product releases.
• Serve as the voice of the customer throughout the product development process, ensuring solutions address real-world technical challenges.
• Monitor product performance, customer satisfaction, and key success metrics to guide ongoing improvements.
• Identify potential strategic partnerships and opportunities to expand product capabilities and market reach.
• Oversee the quality and content of product training programs and technical documentation.
• Develop professional technical content, including white papers, articles, website materials, and industry publications.
• Represent the company through technical presentations, customer engagements, industry conferences, and professional networking.
• Ensure product development decisions balance customer requirements, technical feasibility, and business priorities.

Experience, Skills, and Education

• Bachelor's degree in Hydrogeology, Environmental Engineering, or a related discipline with a focus on quantitative hydrogeology required.
• Minimum of 5 years of professional hydrogeological experience, including substantial experience with groundwater modeling.
• Strong understanding of groundwater modeling principles, methodologies, and software, particularly MODFLOW and related modeling codes.
• Familiarity with Waterloo Hydrogeologic's software products or comparable groundwater modeling and environmental data management solutions.
• Strong analytical and problem-solving skills, with the ability to interpret market trends, customer feedback, and technical performance data.
• Excellent written and verbal communication skills, including the ability to produce accurate technical reports, documentation, and presentations.
• Ability to collaborate effectively with multidisciplinary teams and communicate technical concepts to both technical and nontechnical audiences.
• Strong organizational skills with the ability to manage competing priorities and contribute to multiple product development initiatives.
• Demonstrated interest in emerging technologies, industry developments, and innovative software solutions.
• Established professional relationships within the hydrogeology, groundwater, or environmental engineering industries.
• Comfortable delivering technical presentations, engaging with customers, and participating in professional industry events.
• Willingness to travel internationally as needed, generally no more than one week per month and typically less.

Preferred Qualifications

• Professional Geoscientist (P.Geo.) or Professional Engineer (P.Eng.) designation, or eligibility for registration in Ontario.
• Experience with pumping tests, geochemistry, groundwater data analysis, and environmental data management.
• Experience with software product management, product roadmaps, feature prioritization, or technical product development.
• Programming knowledge, particularly Python, FORTRAN, or SQL.
• Familiarity with Agile and Scrum software development methodologies.

Company Background

Waterloo Hydrogeologic is a leading provider of groundwater modeling, environmental data management, and water resources software solutions. For more than 25 years, the company has supported engineers, hydrogeologists, environmental consultants, and researchers in assessing, developing, and managing groundwater resources around the world.

Our specialized software and technical expertise help organizations address complex water resource challenges, improve environmental decision-making, and support sustainable water management practices.

As part of Nova Ventures Group, Waterloo Hydrogeologic operates within a global portfolio of companies specializing in scientific instrumentation, sensing technologies, and advanced technical solutions.

Learn more about us at www.waterloohydrogeologic.com.