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Added 12 mins ago
H
Senior Systems Integration Specialist
HDR
Toronto, ON
- Full-time
…you could help make great things possible not only in your community, but around the…
Added 12 mins ago
L
Territory Manager - Healthcare
Linde
Fredericton, NB
- Full-time
Territory Manager - Healthcare (14 Monthcontract)
Added 13 mins ago
FB
Bakery Department Manager - Contract
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Cambridge, ON
- $52,000 to $57,000 CAD / year
- Full-time
The opportunity to support local neighbourhoods through our community programs.
Added 13 mins ago
TT
Manager, Community and Councillor Relations (13960)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $129,693.2 to $162,089.2 CAD / year
- Full-time
Join our Community and Stakeholder Relations team at this exciting time and apply for the Manager, Community & Stakeholder Relations – Councillor Relations position.
Added 13 mins ago
WC
(CAN) Co-Manager
Walmart Canada
Barrie, ON
- Full-time
Creates, with the support of the Store Manager, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through…
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LH
Job Title Peer Support Worker
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Surrey, BC
- Part-time
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Grocery Department Manager
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Cambridge, ON
- $52,000 to $57,000 CAD / year
- Full-time
The opportunity to support local neighbourhoods through our community programs.
Added 13 mins ago
SS
Guest Attendant
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Uxbridge, ON
- Part-time
…the resident experience through choice, personalization, and community…
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SS
Guest Attendant
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Uxbridge, ON
- Part-time
…the resident experience through choice, personalization, and community…
Added 13 mins ago
SS
Guest Attendant
Sienna Senior Living
Uxbridge, ON
- Part-time
…the resident experience through choice, personalization, and community…
Added 13 mins ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 13 mins ago
Pharmacist - Clinical Pharmacy
Nova Scotia Health and IWK Health
Halifax, NS
Under the direct supervision of the Manager Clinical Services, the Pharmacist will participate in the provision of direct pharmaceutical care to inpatients/outpatients as a member of the…
Added 13 mins ago
Clinical Therapist (Masters) - Schools Plus - Mental Health and Addictions
Nova Scotia Health and IWK Health
NS · Inverness, Nova
…together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of…
Added 13 mins ago
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Senior Environmental Project Manager
Stantec
ON · Stoney Creek, ON
- Full-time
As a Senior Environmental Project Manager, you will lead complex, multidisciplinary projects and programs that bring together the breadth of Stantec's Environmental Services capabilities.…
Added 13 mins ago
UH
Rehabilitation Assistant, PTA/ OTA
University Health Network
Toronto, ON
- Part-time
Standard First/Aid Basic Rescuer Cardio-Pulmonary Resuscitation (C.P.R.) certification required
Added 13 mins ago
UH
Project Coordinator I - Peter Munk Cardiac Centre - Quality Registry
University Health Network
Toronto, ON
- Full-time
…(PROMs) initiatives and cardiovascular quality improvement…
Added 42 mins ago
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Certified Pre-Owned Account Manager
GM Financial
Toronto, ON
- Full-time
…auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow…
Added 42 mins ago
UH
Project Coordinator I - Peter Munk Cardiac Centre - Quality Registry
University Health Network
Toronto, ON
- Full-time
…(PROMs) initiatives and cardiovascular quality improvement…
Added 58 mins ago
P
Scaled Customer Engagement Manager
PointClickCare
Mississauga, ON
- Full-time
The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid…
Added 58 mins ago
C
Program Manager, Indigenous & Northern Services
Catalyste+
Toronto, ON
- Full-time
Reporting directly to the Sr. Manager, NRIPSD, the Program Manager, INS is responsible for the planning, coordination, implementation, monitoring, and continuous improvement of Catalyste+…
Added 1 hour ago
CI
Nurse Practitioner
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- Full-time
A fully functional clinic with access to diagnostic and support services within the clinic or the local community
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
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Senior Technology Manager, Data Semantics and Context Modeling
lululemon
Vancouver, BC
- Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 1 hour ago
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Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that…
Added 1 hour ago
Fixed-Term Retail Marketing Manager
Dyson
Toronto, ON · Canada - Toronto Office
Dyson Canada is seeking a Retail Marketing Manager to join the Marketing team on a 6-month fixed-term contract.

Waterloo Regional Health Network Foundation (WRHNF)

Manager, Stewardship & Impact

Kitchener, ON, Canada

$73,950 to $86,700 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $73,950 to $86,700 CAD / year
Job type: Full-time
Work location: Work Culture: Hybrid and flexible work environment with regular in-person collaboration and a minimum of two days per week in the office
Posting language: English
Posted: Oct 7, 2026

Original job description

Reports to: Director, Stewardship & Recognition

Location: Kitchener-Waterloo | Hybrid

Employment Type: Full-Time | Permanent

Team Overview

The Stewardship & Recognition Team supports fundraising efforts through the meaningful delivery and enhancement of trusted relationships between the Foundation, Hospital, and Donors. The team is responsible for engaging donors in a meaningful and transparent way through their entire journey with WRHN, thereby cultivating ongoing philanthropy, shared loyalty and advocacy for improved local healthcare.

The Manager, Stewardship & Impact strategically leads and executes comprehensive donor impact reporting and stewardship initiatives that drive donor retention, lifetime value, and loyalty. This role focuses on designing and scaling data-informed initiatives that demonstrate donor impact, strengthen emotional connection, and support a positive donor experience. They will independently manage transparent and meaningful impact reports while leveraging best-in-class approaches that align with donor preferences and industry trends.

Position Summary

The Manager is the strategic and editorial lead responsible for overarching program design, information sourcing, and execution of all donor impact reports and materials. They will work autonomously with Relationship Managers to align on donor deliverables, partner directly with WRHN Foundation finance team members for financial reporting updates and fund usage reconciliation, manage Raiser’s Edge NXT coding for all active and future actions, and oversee tracking workflows to guarantee donor commitments are met with minimal day-to-day oversight.

Impact translation may come to life through various stewardship outputs such as formal printed reports, one-pager reports, engaging video updates, regular donor newsletters, social media impact posts, and moments of gratitude through anniversary mailings, using tools such as Canva, Adobe Creative Suite, and video recording platforms.

The Stewardship Manager may perform other duties as assigned in order to meet the overall business goals of the team and WRHN Foundation. Through active project tracking and program evaluation. The Manager maintains direct accountability for deliverables and donor commitments, flagging concerns early and implementing strategic solutions independently.

Key Responsibilities

Stewardship Execution

Strategy & Design: Lead the development, execution, and continuous optimization of multi-channel impact reporting strategies across all donor segments, with a heavy focus on Major Gift and Transformational donors.
Lead project kick-off with internal project partners, brief writer(s) (internal and/or external), coordinate with printing house, and ensure quality execution of donor impact reports and related materials.
Lead the end-to-end development and execution of donor impact reports, overseeing planning, content gathering, data analysis, and distribution in partnership with Relationship Managers.
Translate complex program metrics, financials, and real-world beneficiary stories into clear, compelling, and polished, donor-centred narratives.
Work alongside finance, the hospital, and development team to verify fund usage and financial accuracy for reporting.
Review and align on reporting obligations and clauses in draft Gift Agreements and/or Commitment Letters.
Ensure stewardship and reporting commitments align with donor intent, organizational policies, and gift agreements.
Architect and maintain donor journey maps to ensure consistent, high-value stewardship touchpoints.
Manage and reconcile budget planning and negotiation for stewardship materials (i.e.: printed reports, cards).

Content & Communications

Work closely with marketing and communications colleagues to ensure stewardship materials are aligned with organizational messaging, Hospital and Foundation guidelines, and brand voice.
Co-lead the creation of a content library that enables timely access to approved donor stories, patient stories, images, and video content that can be leveraged in stewardship materials.
Produce compelling donor-centric content, serving as the lead storyteller for donor impact deliverables.

Engagement

Drive and oversee implementation of year-round touchpoints aligned with the Philanthropic Donor Matrix.
Identify and champion new opportunities with the Hospital and Foundation for continued donor engagement and stewardship across all donor segments.

Reporting & Analysis

Ensure data hygiene and maintain accurate records for upcoming deliverables, sent reports, donor preferences, and stewardship milestones using RE NXT.
Establish, track, and evaluate stewardship performance metrics, leveraging insights on donor renewal, upgrade rates, and engagement to drive continuous strategy enhancement.

Administration & Leadership

Proactively troubleshoot and engineer workflow and system improvements that streamline efforts across project partners.
Ensure donor-centred decision making on all projects, aligning with protocols and policies.
Serve as an internal subject matter expert on stewardship best practices, continuously improving knowledge through participation in webinars, conferences, industry associations (e.g. ADRP), and peer networking.

Required

EDUCATION AND EXPERIENCE

5+ years experience with proven success in strategically managing impact reporting and stewardship programs (experience in healthcare or complex multi-stakeholder non-profits is strongly preferred).
Advanced understanding of stewardship principles, strategic donor relations, and best practices.

Assets

Experience using Raiser’s Edge or similar CRM and stewardship software.
Working knowledge of Canva, Adobe Creative Suite, or other design programs is an asset.

Skills And Competencies

Exceptional writing, editing, and storytelling skills, and the ability to understand complex medical, technical, or financial data translations for meaningful narratives independently.
Exceptional project management, organizational, analytical, and documentation skills with keen attention to detail.
Ability to leverage technology and AI productivity tools to enhance processes and donor outputs.
Effective relationship builder, influencer, and proactive problem solver, who will bridge the interests of numerous stakeholders across the Foundation, hospital, and donor communities.
Strong written and verbal communications skills, with sound judgment.
Diplomatic, with an ability to work autonomously with senior leaders, hospital partners and vendors effectively and collaboratively.

PARTNERS AND COLLABORATORS

Foundation-wide staff: Development, Communications, Finance, Data, and Leadership;
Hospital-wide partners including, but not limited to, Public Affairs, Program Managers, and Clinical Leads, Physicians, and Executive Leadership;
Donor communities
Vendors (e.g., printers, mail houses, designers, writers)

Additional Requirements

Ability to work autonomously and collaboratively across Foundation and hospital teams, with senior leaders, donors, and external vendors.
Flexibility to support stewardship activities, donor deliverables, meetings, and events as required.
Sound judgment and discretion when working with donor information, financial information, gift agreements, and other sensitive or confidential material.
Close access to Kitchener-Waterloo

What We Offer

Salary Range: The target hiring range for this role is $73,950 to $86,700, with ability to progress commensurate with experience and success.

Work Culture: Hybrid and flexible work environment with regular in-person collaboration and a minimum of two days per week in the office.

Purpose: A mission-driven opportunity to strengthen donor relationships by demonstrating the impact of philanthropy on local healthcare.

Growth: An opportunity to serve as an internal subject matter expert in stewardship and continue developing expertise through industry learning, professional associations, conferences, webinars, and peer networking.

WRHN Foundation Values

Trust
Transparency
Collaboration
Innovation
Excellence

The Process

We’re looking for an experienced and inspiring leader who understands that successful fundraising events are about more than a single day. They create meaningful relationships, introduce new people to our mission and inspire lasting philanthropic support for local healthcare.

If this sounds like you, we’d love to hear from you. Whether you apply with a traditional résumé and cover letter or choose a more creative approach, we encourage you to showcase your leadership experience, fundraising success and passion for building exceptional community experiences.

We are committed to barrier-free recruitment and selection processes and encourage applicants to inform us of any accommodation they may require.

Please submit your application by Friday, October 23rd at 5:00pm.

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More about this job

Responsibilities

Lead the strategy, development, and delivery of donor impact reports and multi-channel stewardship initiatives, ensuring donor commitments, gift agreements, and financial reporting are accurate and fulfilled. Coordinate with Foundation and hospital partners, manage donor data and engagement workflows, and evaluate performance to improve donor retention, loyalty, and impact communications.

Requirements

Requires at least five years of successful experience managing impact reporting and stewardship programs, with healthcare or complex nonprofit experience strongly preferred. Candidates should have advanced stewardship knowledge and exceptional writing, storytelling, project management, analytical, organizational, and relationship-building skills; CRM and design software experience are assets.

Skills

Donor Stewardship
Impact Reporting
Strategic Donor Relations
Writing And Editing
Storytelling
Project Management
Data Analysis
Financial Reporting
CRM Data Management
Content Development
Donor Engagement
Performance Measurement
Workflow Improvement
Budget Management
Communication

Benefits

Hybrid And Flexible Work Environment
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Donor Stewardship
Impact Reporting
Donor Retention
Donor Engagement
Major Gifts
Transformational Donors
Donor Journey Mapping
Gift Agreements
Commitment Letters
Raiser’s Edge NXT
CRM
Canva
Adobe Creative Suite
Financial Reporting
Fund Usage Reconciliation
Content Library
Donor-Centered Storytelling
Project Management
Performance Metrics
Donor Renewal
Upgrade Rates
Data Hygiene
Budget Planning
Healthcare Philanthropy
Stakeholder Collaboration
AI Productivity Tools
Multi-Channel Communications

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Work requirements

Jobs in Canada