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Added 2 hours ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 18 hours ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 22 hours ago
K
Project Manager, Audit Quality
KPMG
Oakville, ON · Toronto, ON · Vaughan, ON · ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement,…
Added 1 day ago
CO
Conference Content Manager
CPA Ontario
Canada
- Full-time
As Conference Content Manager, you will lead the research, planning and development of CPA Ontario's Professional Development offerings, with priority on the strategy and execution of the…
Added 1 day ago
VC
Provincial Medical Director, Resident Doctors Employment Affairs
Vancouver Coastal Health
Vancouver, BC
- Part-time
Reporting to the VP Medicine and Academic Affairs VCH, the role works in close partnership with provincial Health Authority leadership, VCH People team, academic institutions, operational…
Added 1 day ago
Program Manager
Konrad
Toronto, ON
…will be Senior Specialist, Digital; working primarily in a strategic leadership capacity across client engagements. As a Program Manager, you excel at orchestrating complex, multi-stream…
Added 1 day ago
M
Premium Support Program Manager
Meltwater
Toronto, ON
- Full-time
Excited to embark on the journey of Premium Support Program Manager in Meltwater? We're seeking a dynamic individual like you to join our team and play a pivotal role in optimizing our…
Added 1 day ago
S
Manager, IT Infrastructure
SGI
Regina, SK
- Full-time
Ensures that vendor delivery (solution and services) aligns to the needs of the business and the overall program.
Added 1 day ago
KC
Project Manager, Audit Quality
KPMG Canada
Toronto, ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
KC
Project Manager, Audit Quality
KPMG Canada
Toronto, ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
KC
Project Manager, Audit Quality
KPMG Canada
Vaughan, ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
KC
Project Manager, Audit Quality
KPMG Canada
Oakville, ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
TU
Professional Programs Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Professional Programs Manager is responsible for developing, delivering, evaluating and managing the recruitment, admissions, retention and academic success of students enrolled in the…
Added 1 day ago
UO
Professional Programs Manager
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Professional Programs Manager is responsible for developing, delivering, evaluating and managing the recruitment, admissions, retention and academic success of students enrolled in the…
Added 2 days ago
E
Advisor, Supply Chain Management Major Projects,
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Calgary, AB · Edmonton, AB
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while advancing operational excellence, innovation, and sustainable growth. As an Advisor, Supply Chain Management Major…
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RT
Gestionnaire en consultation / Consulting Manager - PACE
Rio Tinto
Montreal, QC
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RT
Consultant(e) ou Consultant(e) sénior / Consultant or Senior Consultant - PACE Consulting
Rio Tinto
Montreal, QC
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Ce poste est basé à Montréal, une ville reconnue pour son innovation et sa qualité de vie exceptionnelle
Added 2 days ago
TC
Health & Safety Manager
Trinity Consultants Canada
Victoria, BC
- Full-time
The Health & Safety Manager will be responsible for leading and advancing health and safety initiatives across a multidisciplinary environmental consulting organization in Canada. The role…
Added 2 days ago
TC
Health & Safety Manager
Trinity Consultants Canada
ON · Guelph, Ontario
- Full-time
The Health & Safety Manager will be responsible for leading and advancing health and safety initiatives across a multidisciplinary environmental consulting organization in Canada. The role…
Added 2 days ago
KM
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Support and participate in Lead program initiative
Added 2 days ago
M
Supervisor Mechanical Design
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The Supervisor, Mechanical Design, is a member of the leadership team and reports to the Manager, Mechanical Design. The supervisor manages a section of a large size engineering department,…
Added 2 days ago
LC
Manager, Marketing & Brands Loyalty Projects
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You will bring bold, fresh thinking combined with a very strong project management acumen, and a solid understanding of marketing process and retail to help fuel successful program delivery.
Added 2 days ago
RT
Conseiller(ère) principal(e), Communications internes – Rio Tinto Aluminium et Lithium/ Principal Adviser, Internal Communications – Rio Tinto Aluminium & Lithium
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Be part of a group that is safety driven and values inclusion
Added 2 days ago
D
Manager, Claims Transformation (Life & Health)
Deloitte
Toronto, ON
- Full-time
As a Manager, you will build long term relationships with senior executive clients (i.e., C-suite, EVP, SVP level) across the Life & Health (L&H) Insurance Industry. You will also: identify…

Waterloo Regional Health Network Foundation (WRHNF)

Manager, Stewardship & Impact

Kitchener, ON, Canada

$73,950 to $86,700 CAD / year · Full-time

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Job details

Pay: $73,950 to $86,700 CAD / year
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Reports to: Director, Stewardship & Recognition

Location: Kitchener-Waterloo | Hybrid

Employment Type: Full-Time | Permanent

Team Overview

The Stewardship & Recognition Team supports fundraising efforts through the meaningful delivery and enhancement of trusted relationships between the Foundation, Hospital, and Donors. The team is responsible for engaging donors in a meaningful and transparent way through their entire journey with WRHN, thereby cultivating ongoing philanthropy, shared loyalty and advocacy for improved local healthcare.

The Manager, Stewardship & Impact strategically leads and executes comprehensive donor impact reporting and stewardship initiatives that drive donor retention, lifetime value, and loyalty. This role focuses on designing and scaling data-informed initiatives that demonstrate donor impact, strengthen emotional connection, and support a positive donor experience. They will independently manage transparent and meaningful impact reports while leveraging best-in-class approaches that align with donor preferences and industry trends.

Position Summary

The Manager is the strategic and editorial lead responsible for overarching program design, information sourcing, and execution of all donor impact reports and materials. They will work autonomously with Relationship Managers to align on donor deliverables, partner directly with WRHN Foundation finance team members for financial reporting updates and fund usage reconciliation, manage Raiser’s Edge NXT coding for all active and future actions, and oversee tracking workflows to guarantee donor commitments are met with minimal day-to-day oversight.

Impact translation may come to life through various stewardship outputs such as formal printed reports, one-pager reports, engaging video updates, regular donor newsletters, social media impact posts, and moments of gratitude through anniversary mailings, using tools such as Canva, Adobe Creative Suite, and video recording platforms.

The Stewardship Manager may perform other duties as assigned in order to meet the overall business goals of the team and WRHN Foundation. Through active project tracking and program evaluation. The Manager maintains direct accountability for deliverables and donor commitments, flagging concerns early and implementing strategic solutions independently.

Key Responsibilities

Stewardship Execution

Strategy & Design: Lead the development, execution, and continuous optimization of multi-channel impact reporting strategies across all donor segments, with a heavy focus on Major Gift and Transformational donors.
Lead project kick-off with internal project partners, brief writer(s) (internal and/or external), coordinate with printing house, and ensure quality execution of donor impact reports and related materials.
Lead the end-to-end development and execution of donor impact reports, overseeing planning, content gathering, data analysis, and distribution in partnership with Relationship Managers.
Translate complex program metrics, financials, and real-world beneficiary stories into clear, compelling, and polished, donor-centred narratives.
Work alongside finance, the hospital, and development team to verify fund usage and financial accuracy for reporting.
Review and align on reporting obligations and clauses in draft Gift Agreements and/or Commitment Letters.
Ensure stewardship and reporting commitments align with donor intent, organizational policies, and gift agreements.
Architect and maintain donor journey maps to ensure consistent, high-value stewardship touchpoints.
Manage and reconcile budget planning and negotiation for stewardship materials (i.e.: printed reports, cards).

Content & Communications

Work closely with marketing and communications colleagues to ensure stewardship materials are aligned with organizational messaging, Hospital and Foundation guidelines, and brand voice.
Co-lead the creation of a content library that enables timely access to approved donor stories, patient stories, images, and video content that can be leveraged in stewardship materials.
Produce compelling donor-centric content, serving as the lead storyteller for donor impact deliverables.

Engagement

Drive and oversee implementation of year-round touchpoints aligned with the Philanthropic Donor Matrix.
Identify and champion new opportunities with the Hospital and Foundation for continued donor engagement and stewardship across all donor segments.

Reporting & Analysis

Ensure data hygiene and maintain accurate records for upcoming deliverables, sent reports, donor preferences, and stewardship milestones using RE NXT.
Establish, track, and evaluate stewardship performance metrics, leveraging insights on donor renewal, upgrade rates, and engagement to drive continuous strategy enhancement.

Administration & Leadership

Proactively troubleshoot and engineer workflow and system improvements that streamline efforts across project partners.
Ensure donor-centred decision making on all projects, aligning with protocols and policies.
Serve as an internal subject matter expert on stewardship best practices, continuously improving knowledge through participation in webinars, conferences, industry associations (e.g. ADRP), and peer networking.

Required

EDUCATION AND EXPERIENCE

5+ years experience with proven success in strategically managing impact reporting and stewardship programs (experience in healthcare or complex multi-stakeholder non-profits is strongly preferred).
Advanced understanding of stewardship principles, strategic donor relations, and best practices.

Assets

Experience using Raiser’s Edge or similar CRM and stewardship software.
Working knowledge of Canva, Adobe Creative Suite, or other design programs is an asset.

Skills And Competencies

Exceptional writing, editing, and storytelling skills, and the ability to understand complex medical, technical, or financial data translations for meaningful narratives independently.
Exceptional project management, organizational, analytical, and documentation skills with keen attention to detail.
Ability to leverage technology and AI productivity tools to enhance processes and donor outputs.
Effective relationship builder, influencer, and proactive problem solver, who will bridge the interests of numerous stakeholders across the Foundation, hospital, and donor communities.
Strong written and verbal communications skills, with sound judgment.
Diplomatic, with an ability to work autonomously with senior leaders, hospital partners and vendors effectively and collaboratively.

PARTNERS AND COLLABORATORS

Foundation-wide staff: Development, Communications, Finance, Data, and Leadership;
Hospital-wide partners including, but not limited to, Public Affairs, Program Managers, and Clinical Leads, Physicians, and Executive Leadership;
Donor communities
Vendors (e.g., printers, mail houses, designers, writers)

Additional Requirements

Ability to work autonomously and collaboratively across Foundation and hospital teams, with senior leaders, donors, and external vendors.
Flexibility to support stewardship activities, donor deliverables, meetings, and events as required.
Sound judgment and discretion when working with donor information, financial information, gift agreements, and other sensitive or confidential material.
Close access to Kitchener-Waterloo

What We Offer

Salary Range: The target hiring range for this role is $73,950 to $86,700, with ability to progress commensurate with experience and success.

Work Culture: Hybrid and flexible work environment with regular in-person collaboration and a minimum of two days per week in the office.

Purpose: A mission-driven opportunity to strengthen donor relationships by demonstrating the impact of philanthropy on local healthcare.

Growth: An opportunity to serve as an internal subject matter expert in stewardship and continue developing expertise through industry learning, professional associations, conferences, webinars, and peer networking.

WRHN Foundation Values

Trust
Transparency
Collaboration
Innovation
Excellence

The Process

We’re looking for an experienced and inspiring leader who understands that successful fundraising events are about more than a single day. They create meaningful relationships, introduce new people to our mission and inspire lasting philanthropic support for local healthcare.

If this sounds like you, we’d love to hear from you. Whether you apply with a traditional résumé and cover letter or choose a more creative approach, we encourage you to showcase your leadership experience, fundraising success and passion for building exceptional community experiences.

We are committed to barrier-free recruitment and selection processes and encourage applicants to inform us of any accommodation they may require.

Please submit your application by Friday, October 23rd at 5:00pm.

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More about this job

Responsibilities

Lead the strategy, development, and delivery of donor impact reports and multi-channel stewardship initiatives, ensuring donor commitments, gift agreements, and financial reporting are accurate and fulfilled. Coordinate with Foundation and hospital partners, manage donor data and engagement workflows, and evaluate performance to improve donor retention, loyalty, and impact communications.

Requirements

Requires at least five years of successful experience managing impact reporting and stewardship programs, with healthcare or complex nonprofit experience strongly preferred. Candidates should have advanced stewardship knowledge and exceptional writing, storytelling, project management, analytical, organizational, and relationship-building skills; CRM and design software experience are assets.

Skills

Donor Stewardship
Impact Reporting
Strategic Donor Relations
Writing And Editing
Storytelling
Project Management
Data Analysis
Financial Reporting
CRM Data Management
Content Development
Donor Engagement
Performance Measurement
Workflow Improvement
Budget Management
Communication

Benefits

Hybrid And Flexible Work Environment
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Donor Stewardship
Impact Reporting
Donor Retention
Donor Engagement
Major Gifts
Transformational Donors
Donor Journey Mapping
Gift Agreements
Commitment Letters
Raiser’s Edge NXT
CRM
Canva
Adobe Creative Suite
Financial Reporting
Fund Usage Reconciliation
Content Library
Donor-Centered Storytelling
Project Management
Performance Metrics
Donor Renewal
Upgrade Rates
Data Hygiene
Budget Planning
Healthcare Philanthropy
Stakeholder Collaboration
AI Productivity Tools
Multi-Channel Communications

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