Jobs in New Hamburg, ON and nearby

Jobs within 25 km of New Hamburg, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

5,903 listings · 1,237 employers Counted Nov 1, 2026. How we count

About these jobs

Employers hiring include Manulife (180 listings), Sun Life (160 listings), University of Waterloo (147 listings).

Common roles: Retail sales associate, Software developer, Software engineer.

848 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	22.73	433
CAD / year	75,000.00	320
USD / year	86,000.00	21
USD / hour	23.00	17

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 22% hybrid, 77% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in New Hamburg, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 11 days ago
UO
Research Ethics Advisor
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
ERP Change Management and Training Specialist
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Communications Specialist II
University of Waterloo
Kitchener, ON
- Full-time
Added 11 days ago
UO
Undergraduate Recruitment Coordinator
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Manager, Integrated Clinical Operations
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Special Events Coordinator
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Academic Advisor, Pharmacy
University of Waterloo
Kitchener, ON
- Full-time
Added 11 days ago
UO
Department Assistant
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
New Student Transition Specialist, Graduate
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Manager, Financial Operations & Analysis
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Director, Education and Outreach
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Senior Director, Information Technology
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Administrative Assistant
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Communications Specialist, Athletics and Recreation
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Data Analyst and Evaluation Specialist
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
UO
Accommodation Consultant, Non-Disability
University of Waterloo
Waterloo, ON
- Full-time
Added 11 days ago
LO
Licensed Team Lead-Waterloo, ON-LensCrafters
Luxottica of America, Inc.
Waterloo, ON
- Full-time
Added 11 days ago
RE
Cleaner
ROSHIL ENTERPRISES INC.
Kitchener, ON
- Full-time
Added 11 days ago
S-
Seasonal Part Time Sales Associate
Showcase - Home of the Hottest Trends
Kitchener, ON
- Part-time
Added 11 days ago
L
Licensed Team Lead-Waterloo, ON-LensCrafters
LensCrafters
Waterloo, ON
- Full-time
Added 11 days ago
TH
Restaurant manager
Tim Hortons Québec
Stratford, ON
- Full-time
Added 11 days ago
FF
Corporate Account Manager - SRS
Flanagan Foodservice Inc
Kitchener, ON
- $52,000 to $55,000 CAD / year
Added 11 days ago
AL
Driver (Medical) - Company Provided Vehicle
Autolux Ltd Rapid City Transport
Kitchener, ON
- Full-time
Added 11 days ago
PG
Sales Executive - Jaguar Land Rover Waterloo
Policaro Group
Waterloo, ON
- Full-time
Added 11 days ago
CH
Maintenance Technician - The Queen's Cue & Boars Head Pub
Crescent Hotels & Resorts
Stratford, ON
- Full-time

WaterlooIT

Tier One Technical Support

Kitchener, ON, Canada

Salary Range: $40,000-$50,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $40,000-$50,000 annually
Job type: Full-time
Apply by: Mar 21, 2027
Posting language: English
Posted: Sep 22, 2026

Original job description

Salary Range: $40,000-$50,000 annually

Company Overview:

WaterlooIT is a dynamic and client-focused Managed Service Provider committed to delivering exceptional IT support to our valued clients. We prioritize customer service and continuous improvement, ensuring that our team members grow alongside the business while consistently exceeding client expectations.

Position Summary

We are seeking a dedicated Tier One Technician to join our team. The ideal candidate will be passionate about customer service, proactive in resolving technical issues, experienced in independent troubleshooting and motivated to continuously improve their skills and support the team’s growth. This role is key to ensuring that our clients receive prompt, professional, and effective IT support.

Key Responsibilities

Customer Service First: Prioritize customer service, ensuring all interactions are friendly, respectful, and solution-oriented.

Critical Thinking: Apply analytical and problem-solving skills to diagnose, resolve, or escalate technical issues efficiently.

Ticket Management:

Answer incoming phone calls promptly and professionally.
Work on assigned tickets, ensuring timely resolution and escalation when appropriate.
Ability to go onsite to clients.
Log at least 7 hours of productive time daily on ticketing activities.
Review and update every assigned ticket daily.
Follow established checklists to ensure adherence to company procedures and quality standards.

Continuous Improvement:

Actively seek opportunities for self-improvement and skill development.
Contribute to the teams’ success by sharing knowledge and supporting colleagues.
Embrace feedback and demonstrate a willingness to enhance processes and workflows.

Qualifications

Technical Skills:

At least 2 years of experience in troubleshooting hardware, software, and basic network issues.
Ability to perform basic hardware upgrades.
Familiarity with remote support tools and ticketing systems.
Understanding of Microsoft environments (Windows OS, Office 365, related applications).
Ability to gain familiarity and adapt to a variety of client-specific software quickly.
Bonus: Experience in an MSP environment.

Soft Skills:

Excellent communication skills, with a strong customer service orientation.
Comfortable communicating with both technical and non-technical users in clear, plain language.
Ability to multitask and manage time effectively in a fast-paced environment.
Attention to detail and the ability to follow detailed checklists.
Self-motivated and able to work independently as well as in a team environment.
Eagerness to learn and grow your technical knowledge.

Why Join WaterlooIT?

Supportive and growth-oriented work environment.
Opportunities for professional development and training.
Competitive salary and benefits package.

To Apply:

If you are passionate about IT support, dedicated to customer service, and eager to contribute to a growing team, we encourage you to apply. Please include a cover letter with your application to be considered for this role.

Do not Apply If:

You are unable to commute - This is an in-office role.
You do not have valid transportation for client onsite visits as required.
You have less than 2 years of relevant IT support experience.
You are not comfortable working in a fast-paced environment where critical thinking and self-motivation are essential.
You are unable to commit to logging 7 hours of productive ticket management time daily.

Please Note: This advertisement provides a general overview and is not a comprehensive job description. The specific responsibilities will be customized based on the skills and strengths of the successful candidate. The payscale for this position increases with applicable experience and certifications.

Apply About employer

More about this job

Responsibilities

The technician will provide prompt and professional IT support by managing tickets, diagnosing technical issues, and performing onsite client visits. They are expected to maintain high customer service standards while actively contributing to team knowledge and process improvements.

Requirements

Candidates must have at least 2 years of experience in troubleshooting hardware, software, and basic network issues within a Microsoft environment. Strong communication skills and the ability to work in a fast-paced, in-office environment are essential.

Skills

Technical support
Customer service
Troubleshooting
Hardware maintenance
Software support
Network troubleshooting
Ticket management
Windows OS
Office 365
Critical thinking
Analytical skills
Communication skills
Time management
Multitasking

Benefits

Professional development
Training opportunities
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Managed Service Provider
MSP
Technical Support
Tier One Technician
Hardware
Software
Network
Windows OS
Office 365
Ticketing System
Remote Support
Troubleshooting
Customer Service
Onsite Support
IT Support
Problem Solving
Analytical Skills

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