Jobs in Waterloo, ON and nearby (11,779 jobs)

Jobs within 25 km of Waterloo, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

11,779 listings · 1,990 employers Counted Nov 12, 2026. How we count

About these jobs

Employers hiring include Loblaw Companies Limited (280 listings), Linamar Corporation (238 listings), Manulife (228 listings).

Common roles: Retail sales associate, Software engineer, Customer service representative.

1,670 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	23.00	902
CAD / year	75,000.00	692

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 18% hybrid, 82% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Waterloo, ON and nearby

Within 25 km

Group jobs by employerEmail me new jobs Save this search

Added 1 month ago
LC
Machine Operator
Linamar Corporation
Guelph, ON
- Full-time
Added 1 month ago
WF
General Labour
Westport Fuel Systems Inc
Cambridge, ON
- $21 CAD / hour
- Contract
Added 1 month ago
Sand Blaster
Aecon
Cambridge, ON
Added 1 month ago
Painter
Aecon
Cambridge, ON
Added 1 month ago
D
Production Associate
Domino's
Cambridge, ON
- Full-time
Added 1 month ago
ED
Senior HR Manager
Elmira District Community Living
Elmira, ON
- Full-time
Added 1 month ago
Sr. Consultant
Open Text Corporation
Waterloo, ON
Added 1 month ago
CG
Chemistry Lab Tech 1- Sample Preparation
Certified Group
Kitchener, ON
- Full-time
Added 1 month ago
S
Produce Clerk (Full Time)
Sobeys
Cambridge, ON
- Full-time
Added 1 month ago
Chemistry Lab Tech 1- Sample Preparation
Certified Group
Kitchener, ON
Added 1 month ago
PC
RAI Coordinator - Full Time
peopleCare Communities
Kitchener, ON
- Full-time
Added 1 month ago
SB
Sales Associate
Staples Business
Waterloo, ON
- Part-time
Added 1 month ago
SI
Sales Associate-Print&Services
Staples Inc.
Waterloo, ON
- Part-time
Added 1 month ago
S
Water Resources Engineering Graduate
Stantec
Waterloo, ON
- Full-time
Added 1 month ago
SL
Senior AI Engineer
Sun Life
Waterloo, ON
- Full-time
Added 1 month ago
BR
Land Contracts Specialist / Senior Land Contracts Specialist
BluEarth Renewables
Guelph, ON
- Full-time
Added 1 month ago
Software Development Engineer in Test II
PlayStation Global
Waterloo, ON
Added 1 month ago
WR
LTO EA Level D - Extended Day Before School - 5 hrs/wk
Waterloo Region District School Board
Kitchener, ON
- Full-time
Added 1 month ago
W
Tier One Technical Support
WaterlooIT
Kitchener, ON
- Full-time
Added 1 month ago
W
Tier Two Technical Support
WaterlooIT
Kitchener, ON
- Full-time
Added 1 month ago
FF
Accounts Payable Administrator
Flanagan Foodservice Inc.
Kitchener, ON
- $40,000 to $50,000 CAD / year
- Full-time
Added 1 month ago
CA
Resident Manager (6 month contract)
Centurion Asset Management Inc.
Kitchener, ON
- Full-time
- Contract
Added 1 month ago
4A
Health and Safety Coordinator
401 Auto
Cambridge, ON
- Full-time
Added 1 month ago
D
Associate Dentist - De Man & Hoediono Dentistry
dentalcorp
Kitchener, ON
- Part-time
Added 1 month ago
TM
General Manager
TRANS-FRT MCNAMARA INC
Ayr, ON
- Full-time

WaterlooIT

Tier One Technical Support

Kitchener, ON, Canada

Salary Range: $40,000-$50,000 annually · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $40,000-$50,000 annually
Job type: Full-time
Apply by: Mar 21, 2027
Posting language: English
Posted: Sep 22, 2026

Original job description

Salary Range: $40,000-$50,000 annually

Company Overview:

WaterlooIT is a dynamic and client-focused Managed Service Provider committed to delivering exceptional IT support to our valued clients. We prioritize customer service and continuous improvement, ensuring that our team members grow alongside the business while consistently exceeding client expectations.

Position Summary

We are seeking a dedicated Tier One Technician to join our team. The ideal candidate will be passionate about customer service, proactive in resolving technical issues, experienced in independent troubleshooting and motivated to continuously improve their skills and support the team’s growth. This role is key to ensuring that our clients receive prompt, professional, and effective IT support.

Key Responsibilities

Customer Service First: Prioritize customer service, ensuring all interactions are friendly, respectful, and solution-oriented.

Critical Thinking: Apply analytical and problem-solving skills to diagnose, resolve, or escalate technical issues efficiently.

Ticket Management:

Answer incoming phone calls promptly and professionally.
Work on assigned tickets, ensuring timely resolution and escalation when appropriate.
Ability to go onsite to clients.
Log at least 7 hours of productive time daily on ticketing activities.
Review and update every assigned ticket daily.
Follow established checklists to ensure adherence to company procedures and quality standards.

Continuous Improvement:

Actively seek opportunities for self-improvement and skill development.
Contribute to the teams’ success by sharing knowledge and supporting colleagues.
Embrace feedback and demonstrate a willingness to enhance processes and workflows.

Qualifications

Technical Skills:

At least 2 years of experience in troubleshooting hardware, software, and basic network issues.
Ability to perform basic hardware upgrades.
Familiarity with remote support tools and ticketing systems.
Understanding of Microsoft environments (Windows OS, Office 365, related applications).
Ability to gain familiarity and adapt to a variety of client-specific software quickly.
Bonus: Experience in an MSP environment.

Soft Skills:

Excellent communication skills, with a strong customer service orientation.
Comfortable communicating with both technical and non-technical users in clear, plain language.
Ability to multitask and manage time effectively in a fast-paced environment.
Attention to detail and the ability to follow detailed checklists.
Self-motivated and able to work independently as well as in a team environment.
Eagerness to learn and grow your technical knowledge.

Why Join WaterlooIT?

Supportive and growth-oriented work environment.
Opportunities for professional development and training.
Competitive salary and benefits package.

To Apply:

If you are passionate about IT support, dedicated to customer service, and eager to contribute to a growing team, we encourage you to apply. Please include a cover letter with your application to be considered for this role.

Do not Apply If:

You are unable to commute - This is an in-office role.
You do not have valid transportation for client onsite visits as required.
You have less than 2 years of relevant IT support experience.
You are not comfortable working in a fast-paced environment where critical thinking and self-motivation are essential.
You are unable to commit to logging 7 hours of productive ticket management time daily.

Please Note: This advertisement provides a general overview and is not a comprehensive job description. The specific responsibilities will be customized based on the skills and strengths of the successful candidate. The payscale for this position increases with applicable experience and certifications.

Apply on LinkedIn About employer

More about this job

Responsibilities

The technician will provide prompt and professional IT support by managing tickets, diagnosing technical issues, and performing onsite client visits. They are expected to maintain high customer service standards while actively contributing to team knowledge and process improvements.

Requirements

Candidates must have at least 2 years of experience in troubleshooting hardware, software, and basic network issues within a Microsoft environment. Strong communication skills and the ability to work in a fast-paced, in-office environment are essential.

Skills

Technical support
Customer service
Troubleshooting
Hardware maintenance
Software support
Network troubleshooting
Ticket management
Windows OS
Office 365
Critical thinking
Analytical skills
Communication skills
Time management
Multitasking

Benefits

Professional development
Training opportunities
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Managed Service Provider
MSP
Technical Support
Tier One Technician
Hardware
Software
Network
Windows OS
Office 365
Ticketing System
Remote Support
Troubleshooting
Customer Service
Onsite Support
IT Support
Problem Solving
Analytical Skills

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Work requirements

Jobs in Waterloo, ON and nearby