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Added 4 mins ago
Commercial Analyst - CMHC Multi-Unit Residential
Meridian Credit Union
Barrie, ON · London, ON · St. Catharines, ON · Toronto, ON · Etobicoke, ON
$52,000 to $75,000 CAD / year
Full-time
Establishing personal goals and action plans to support the BBCs and Land Development & Construction business objectives.
Added 18 mins ago
Team Lead, Recruitment
PTW Energy Services
Calgary, AB
Full-time
Partner with the Director of Talent Acquisition and organizational leaders on workforce planning and staffing requirements.
Added 1 hour ago
Enterprise Change Management Manager
Toromont Cat
Concord, ON
Full-time
Toromont Cat is looking for a Enterprise Change Management Manager to join our team in Concord! Reporting to the Director, Program Management Office (PMO), the position partners with…
Added 1 hour ago
Regional Leader, Hydro and Dams (Ontario & Atlantic)
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Hamilton, ON
Full-time
Direct and oversee major hydropower and dams projects, acting as Project Director or Program Manager
Added 1 hour ago
Director of Sales - Compact Construction Equipment (Central Region)
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Full-time
Brandt is currently seeking a Director of Sales - Compact Construction Equipment for the Central Region location. This position is responsible for achieving sales growth and profitability…
Added 1 hour ago
Sales Manager - Compact Construction Equipment & Worksite Products
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Full-time
Brandt is currently seeking a Compact Construction Equipment and Worksite Products Sales Manager for our Stoney Creek and Cambridge locations.
Added 1 hour ago
Construction projet director - Directeur de projets construction
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Ottawa, ON · Kanata, Ontario
Full-time
Reporting to the Construction Director, the Project Director acts as a strategic and operational leader responsible for the overall performance of the projects under their responsibility.…
Added 1 hour ago
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Canadian Nuclear Safety Commission – Commission canadienne de sûreté nucléaire
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Full-time
Reporting to the Director, the Technical Specialist provides the following key technical services in support of CNSC Operations within technical area of specialization:
Added 2 hours ago
Principal Infrastructure Project Manager and Engineer
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Quebec, QC
Reporting to the Director, Infrastructure Project Management, the incumbent acts as a Senior Project Manager and is responsible for the planning, design, and execution of major, complex, or…
Added 3 hours ago
Regional Lead – Hydropower and Dams (North & Western Canada)
WSP in Canada
AB · Edmonton, AB
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Added 4 hours ago
Project Officer - DLCP
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Full-time
The ideal candidate for this role is positive and team oriented. The position reports to the DLCP Senior Project Director with workflow coordination and collaborates with external…
Added 6 hours ago
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Water Valley, AB
Full-time
Added 8 hours ago
Engineering Manager (Water)
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Water Valley, AB
Full-time
…engineering staff, this person is responsible for the design, construction, and maintenance of the Water Distribution System in the City of St.…
Added 8 hours ago
Sr. Analyst, Valuation & Model Development
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
…asset classes. Following independent review and approval by the Director of Model Validation, the incumbent will develop and prototype pricing models and lead the automation and…
Added 8 hours ago
Project Officer - DLCP
Winnipeg Regional Health Authority
Winnipeg, MB
The ideal candidate for this role is positive and team oriented. The position reports to the DLCP Senior Project Director with workflow coordination and collaborates with external…
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Assist with mold construction, mold repair, and mold improvement projects.
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Instrumentation Mechanic
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Full-time
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Added 10 hours ago
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Full-time
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Added 11 hours ago
Fleet Lead
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Full-time
Our work spans field construction, project delivery, operations, and corporate support in an environment where safety, execution, and reliability matter.
Added 12 hours ago
Leader, Trades & Maintenance, Facilities Management
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…area and coordinating major and minor hospital maintenance and construction projects. Your ability to work effectively and in collaboration/consultation with internal and external…
Added 12 hours ago
Technicien Senior avec Certification en Decontamination
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Added 12 hours ago
Project Manager 1
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Victoria, BC
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Reporting to the Associate Director, Project Management Services (PMS), or the Manager, Interior Modification Services, the Project Manager 1 (PM1), with guidance and direction from their…
Added 12 hours ago
Engineering Manager (Water)
City of St. Louis
Water Valley, AB
Full-time
…engineering staff, this person is responsible for the design, construction, and maintenance of the Water Distribution System in the City of St.…
Added 13 hours ago
Technical Director – Geotechnical, Dams & Tailings
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GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled…

Wates Group

Operations manager

Shefford, QC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire area.

This is a unique opportunity to join a growing business at the beginning of a new client partnership, taking a leading role in establishing successful operational delivery, building high-performing teams, and ensuring exceptional service for residents and clients alike.

We are looking for a candidate who is already operating as an Operations Manager within the social housing planned works sector, with a proven track record of managing multiple projects, client relationships, operational performance, and commercial outcomes.

The Role

Reporting to the Contracts Director, you will be responsible for the safe, compliant and profitable delivery of planned maintenance programmes, ensuring high levels of customer satisfaction and operational excellence.

Typical Workstreams May Include

Kitchen and bathroom replacement programmes
Roofing and external works
Window and door replacement
Energy efficiency and retrofit schemes
Planned refurbishment projects

Key Responsibilities

Lead the operational delivery of multiple planned works projects across Bedfordshire.
Manage Contract Managers, Project Managers, Commercial teams and site-based delivery teams.
Ensure projects are delivered safely, on time, within budget and to the highest quality standards.
Build and maintain strong relationships with clients, residents and key stakeholders.
Drive operational performance against KPIs, SLAs and contractual obligations.
Support mobilisation activities and continuous service improvement initiatives.
Work collaboratively with commercial teams to maximise profitability and contract performance.
Champion customer service and resident satisfaction throughout all stages of delivery.
Ensure compliance with health, safety, environmental and company standards.

About You

To be successful in this role, you will already have:

Essential

Significant experience as an Operations Manager within social housing planned works.
Proven leadership experience managing large-scale planned maintenance programmes.
Strong understanding of social housing contracts and client expectations.
Demonstrable experience managing multiple projects and operational teams simultaneously.
Strong commercial awareness with experience of budget and cost control.
Excellent client-facing and stakeholder management skills.
Full UK driving licence.

Desirable

Experience delivering retrofit, decarbonisation or SHDF programmes.
SMSTS qualification.
Relevant construction management qualification (HNC/HND, Degree or equivalent).
Experience mobilising new contracts.

What We Offer

Competitive salary
Car allowance
Annual bonus and profit share opportunities
26 days annual leave plus bank holidays
Birthday leave
Enhanced pension contribution
Flexible benefits package
Ongoing professional development and career progression opportunities within one of the UK's leading property services businesses

Why Wates?

At Wates, we are committed to creating thriving communities through the delivery of high-quality housing services. Joining us means becoming part of a business that values innovation, collaboration, inclusion and sustainability, while providing genuine opportunities to develop your career.

If you are an established Social Housing Planned Works Operations Manager looking for an exciting new challenge with a major new client in Bedfordshire, we'd love to hear from you.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Apply About employer

More about this job

Responsibilities

Lead the safe, compliant, timely, high-quality, and profitable delivery of multiple planned works projects across Bedfordshire, managing operational, commercial, and site-based teams. Build strong client and resident relationships, meet contractual performance targets, support mobilisation and service improvement, and promote customer satisfaction and compliance.

Requirements

Candidates must have significant experience as an Operations Manager in social housing planned works, with a record of leading large-scale programmes and managing multiple projects and teams. They should bring strong commercial and stakeholder-management skills, budget and cost-control experience, and a full UK driving licence; retrofit experience, SMSTS, a construction management qualification, and contract mobilisation experience are desirable.

Skills

Operations Management
Social Housing Planned Works
Planned Maintenance
Project Management
Team Leadership
Stakeholder Management
Commercial Management
Budget and Cost Control
Contract Mobilisation
KPI and SLA Management
Health and Safety Compliance
Customer Service
Resident Satisfaction
Retrofit and Decarbonisation

Benefits

Car Allowance
Annual Bonus
Profit-Sharing Opportunities
26 Days of Annual Leave Plus Bank Holidays
Birthday Leave
Enhanced Pension Contribution
Flexible Benefits Package
Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Social Housing
Planned Works
Planned Maintenance
Kitchen and Bathroom Replacement
Roofing
External Works
Window and Door Replacement
Energy Efficiency
Retrofit
Decarbonisation
SHDF Programmes
Contract Mobilisation
Operational Delivery
Contract Management
Project Management
Commercial Performance
Budget Control
Cost Control
Client Relationships
Resident Satisfaction
KPIs
SLAs
Health and Safety
Environmental Compliance
SMSTS
Construction Management

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