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Added 15 mins ago
Research Director, IT Financial Management
Info-Tech Research Group
Canada
Full-time
…compared to our peers, and where should we improve? As Research Director, you own the delivery of Info-Tech's flagship IT Spend and Staffing Benchmarking service - the engagements that put…
Added 29 mins ago
KCVS Postdoctoral Fellow, visualization, systems thinking, and chemistry
The King's University
AB · Edmonton, AB
Full-time
…Science, working under the direction of Dr. Peter Mahaffy, KCVS director and Professor of…
Added 29 mins ago
Director of Real Estate Development
Confidential
Toronto, ON · Greater Toronto Area, Canada
Full-time
Working closely with the executive leadership team, franchisees, construction, operations, finance, and external development partners, the Director will help determine where, when, and how…
Added 29 mins ago
Restaurant Field Operations Manager
Confidential
Ottawa, ON · Greater Ottawa Metropolitan Area
$65,000 to $70,000 CAD / year
Full-time
Reports To: Senior Director of Operations / Executive Leadership Team
Added 30 mins ago
Health, Safety and Environment Specialist and Project Management Assistant
Artelia
Montreal, QC
Full-time
Site Safety Inspections: The Specialist shall conduct safety inspections on the construction site and ensure the proper use of personal protective equipment (PPE).
Added 45 mins ago
Director, Regulatory
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as Director, Regulatory. In this position, you will provide regulatory leadership…
Added 59 mins ago
ASSISTANT TECHNICAL DIRECTOR
Professional Association of Canadian Theatres (PACT)
Ottawa, ON
Full-time
In addition to being a technician on staff, the ASSISTANT TECHNICAL DIRECTOR may work as primary department head from project to project (e.g. Lighting, Sound or Set Construction, depending…
Added 59 mins ago
Coordinator, Showhomes, designQ
designQ Edmonton
AB · Edmonton, AB
Full-time
Reporting to the Director, designQ, as the Coordinator, Showhomes you schedule Showhome Designer execution phases, monitor showhome construction schedules and purchase wholesale products…
Added 1 hour ago
Director, Client Technology Services
Fanshawe Toronto@ILAC
London, ON
Full-time
Reporting to the Executive Director, Information Technology Services, the Director, Client Technology Services provides strategic leadership for three integrated, college-wide service…
Added 1 hour ago
Office Administrative Assistant
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
…Stelumar combines automation, robotics, and AI to modernize construction and help address the housing shortage. With state-of-the-art manufacturing facilities in the Greater Toronto Area,…
Added 1 hour ago
Director, Organizational Effectiveness
DIRTT
AB · Calgary, AB
Full-time
DIRTT is a global leader in industrialized construction. Our system of physical products and digital tools empowers organizations - alongside construction and design leaders - to build…
Added 1 hour ago
DIRECTOR, LEGAL SERVICES
CreateTO
Toronto, ON
Full-time
The Director, Legal Services supports the Associate General Counsels and Chief Legal Counsel in resolving legal issues, ensuring legal compliance and mitigating risks. The role includes:
Added 1 hour ago
Talent Acquisition Specialist
The Armour Group Limited
Halifax, NS
Reporting to the Director of Human Resources, the Talent Acquisition Specialist will focus on full-cycle recruitment for the organization. This includes developing and implementing…
Added 1 hour ago
Director of Construction
AviSina Properties
Burnaby, BC
Full-time
As we continue to expand, we’re seeking a skilled and motivated Director of Construction to help lead the construction side of our growing development pipeline.
Added 2 hours ago
Oracle Cloud Developer
Nuvei
Remote, Canada
Remote
The role reports to the Director, Oracle Solutions, works day to day with the Oracle Cloud Technical Architect, and collaborates closely with functional business process leads, the systems…
Added 2 hours ago
Director, Codes & Standards and Regulatory Affairs
IPEX Group
Oakville, ON
Full-time
We currently have an exciting opportunity as a Director, Codes, Standards & Regulatory Affairs. This role is based is a hybrid in office Oakville, Ontario and reports to the Vice President,…
Added 2 hours ago
Director, Codes & Standards and Regulatory Affairs
Aliaxis
Oakville, ON
Full-time
We currently have an exciting opportunity as a Director, Codes, Standards & Regulatory Affairs. This role is based is a hybrid in office Oakville, Ontario and reports to the Vice President,…
Added 2 hours ago
Senior Risk Manager
Turner & Townsend
Calgary, AB
Full-time
Ensure the delivery of best practice risk management activities and report to the Director of Risk Management and Head of Department.
Added 2 hours ago
Director Development Services
Town of Tecumseh
Windsor, ON
The Corporation of the Town of Tecumseh is currently recruiting for a highly motivated individual to fill the position of Director Development Services.
Added 2 hours ago
Senior Risk Manager
Turner & Townsend
Calgary, AB
Full-time
Ensure the delivery of best practice risk management activities and report to the Director of Risk Management and Head of Department.
Added 3 hours ago
Production Supervisor
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
…Stelumar combines automation, robotics, and AI to modernize construction and help address the housing shortage. With state-of-the-art manufacturing facilities in the Greater Toronto Area,…
Added 3 hours ago
Shipping & Receiving Supervisor
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
…crisis by making homeownership more attainable, accelerating construction timelines and setting a new benchmark for innovation in the industry. Operating independently and serving a broad…
Added 3 hours ago
Marketing & Social Media Manager
LCV Properties LLC
Montreal, QC
$70,000 CAD / year
Full-time
Reporting to: Regional Director of Operations and Regional Director of Human Resources
Added 3 hours ago
Account Manager
Goway Travel
Toronto, ON
Full-time
…client management. The Client Success Manager reports to the Director of Client…
Added 3 hours ago
Director, Benefits, Pension & Leave Management
Pomerleau
Montreal, QC
Full-time
As Director, Benefits, Pension and Leave Management, you will define and lead the strategy, governance, and evolution of benefits, wellness, pension, group savings, disability management,…

Wates Group

Operations manager

Shefford, QC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire area.

This is a unique opportunity to join a growing business at the beginning of a new client partnership, taking a leading role in establishing successful operational delivery, building high-performing teams, and ensuring exceptional service for residents and clients alike.

We are looking for a candidate who is already operating as an Operations Manager within the social housing planned works sector, with a proven track record of managing multiple projects, client relationships, operational performance, and commercial outcomes.

The Role

Reporting to the Contracts Director, you will be responsible for the safe, compliant and profitable delivery of planned maintenance programmes, ensuring high levels of customer satisfaction and operational excellence.

Typical Workstreams May Include

Kitchen and bathroom replacement programmes
Roofing and external works
Window and door replacement
Energy efficiency and retrofit schemes
Planned refurbishment projects

Key Responsibilities

Lead the operational delivery of multiple planned works projects across Bedfordshire.
Manage Contract Managers, Project Managers, Commercial teams and site-based delivery teams.
Ensure projects are delivered safely, on time, within budget and to the highest quality standards.
Build and maintain strong relationships with clients, residents and key stakeholders.
Drive operational performance against KPIs, SLAs and contractual obligations.
Support mobilisation activities and continuous service improvement initiatives.
Work collaboratively with commercial teams to maximise profitability and contract performance.
Champion customer service and resident satisfaction throughout all stages of delivery.
Ensure compliance with health, safety, environmental and company standards.

About You

To be successful in this role, you will already have:

Essential

Significant experience as an Operations Manager within social housing planned works.
Proven leadership experience managing large-scale planned maintenance programmes.
Strong understanding of social housing contracts and client expectations.
Demonstrable experience managing multiple projects and operational teams simultaneously.
Strong commercial awareness with experience of budget and cost control.
Excellent client-facing and stakeholder management skills.
Full UK driving licence.

Desirable

Experience delivering retrofit, decarbonisation or SHDF programmes.
SMSTS qualification.
Relevant construction management qualification (HNC/HND, Degree or equivalent).
Experience mobilising new contracts.

What We Offer

Competitive salary
Car allowance
Annual bonus and profit share opportunities
26 days annual leave plus bank holidays
Birthday leave
Enhanced pension contribution
Flexible benefits package
Ongoing professional development and career progression opportunities within one of the UK's leading property services businesses

Why Wates?

At Wates, we are committed to creating thriving communities through the delivery of high-quality housing services. Joining us means becoming part of a business that values innovation, collaboration, inclusion and sustainability, while providing genuine opportunities to develop your career.

If you are an established Social Housing Planned Works Operations Manager looking for an exciting new challenge with a major new client in Bedfordshire, we'd love to hear from you.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Apply About employer

More about this job

Responsibilities

Lead the safe, compliant, timely, high-quality, and profitable delivery of multiple planned works projects across Bedfordshire, managing operational, commercial, and site-based teams. Build strong client and resident relationships, meet contractual performance targets, support mobilisation and service improvement, and promote customer satisfaction and compliance.

Requirements

Candidates must have significant experience as an Operations Manager in social housing planned works, with a record of leading large-scale programmes and managing multiple projects and teams. They should bring strong commercial and stakeholder-management skills, budget and cost-control experience, and a full UK driving licence; retrofit experience, SMSTS, a construction management qualification, and contract mobilisation experience are desirable.

Skills

Operations Management
Social Housing Planned Works
Planned Maintenance
Project Management
Team Leadership
Stakeholder Management
Commercial Management
Budget and Cost Control
Contract Mobilisation
KPI and SLA Management
Health and Safety Compliance
Customer Service
Resident Satisfaction
Retrofit and Decarbonisation

Benefits

Car Allowance
Annual Bonus
Profit-Sharing Opportunities
26 Days of Annual Leave Plus Bank Holidays
Birthday Leave
Enhanced Pension Contribution
Flexible Benefits Package
Professional Development
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Social Housing
Planned Works
Planned Maintenance
Kitchen and Bathroom Replacement
Roofing
External Works
Window and Door Replacement
Energy Efficiency
Retrofit
Decarbonisation
SHDF Programmes
Contract Mobilisation
Operational Delivery
Contract Management
Project Management
Commercial Performance
Budget Control
Cost Control
Client Relationships
Resident Satisfaction
KPIs
SLAs
Health and Safety
Environmental Compliance
SMSTS
Construction Management

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