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Added 9 mins ago
Cloud Operations & Security Engineer
Limelight Software
Toronto, ON
Full-time
Limelight Software is hiring an AWS Cloud Operations and Security Engineer to run and secure the infrastructure behind our SaaS platform. You’ll work hands-on with AWS and Linux production…
Added 9 mins ago
Data Analytics & Automation Engineer
Aon Corporation
Calgary, AB · AB · Vancouver, BC · Toronto, ON · Edmonton, Alberta
Full-time
As a Data Analytics & Automation Engineer, you will collaborate with business leaders, analytics professionals, operational collaborators, and technology teams. You will deliver scalable…
Added 22 mins ago
Staff Software Engineer (Architecture)
Lantern
Vancouver, BC
Full-time
Lantern is seeking a Staff Software Engineer to join our expanding Architecture team. This is a strategic and highly visible role focused on driving architectural consistency, elevating…
Added 22 mins ago
Senior AI Engineer
Charger Logistics Inc.
Brampton, ON
Full-time
We are looking for a highly motivated AI Engineer to join our team based out of our Brampton office and contribute to the development of AI-driven solutions for various departments. This…
Added 39 mins ago
Staff Software Engineer (Architecture)
Lantern
Vancouver, BC
Lantern is seeking a Staff Software Engineer to join our expanding Architecture team. This is a strategic and highly visible role focused on driving architectural consistency, elevating…
Added 52 mins ago
Principal Engineer
Appnovation
Toronto, ON
Full-time
We are seeking a Principal Engineer to own the end-to-end technical coherence of an enterprise marketing technology ecosystem for our life sciences clients. In most large organizations,…
Added 52 mins ago
Senior Site Reliability Engineer
Zodiac Solutions, Inc
Toronto, ON
Full-time
As an Intermediate Site Reliability Engineer, you will support and continuously improve enterprise Azure and Databricks platforms. The role focuses on production reliability, monitoring,…
Added 1 hour ago
Senior Cloud Infrastructure Engineer
Signal 1
Toronto, ON
Full-time
We are looking for a Senior Cloud Infrastructure Engineer to join our small, hands-on Infrastructure Team. You will:
Added 1 hour ago
Systems Administrator
Eckler Ltd. / Eckler ltée
Toronto, ON · Greater Toronto Area, Canada
$82,000 to $95,000 CAD / year
Full-time
Reporting to the Senior Infrastructure Engineer, the Systems Administrator supports the security, reliability, performance, and continuous improvement of Eckler’s hybrid technology…
Added 1 hour ago
Cloud Engineer
Morson Edge (Canada)
Oakville, ON
$95,000 to $135,000 CAD / year
Full-time
Morson Edge is seeking an experienced Cloud Engineer to join a growing infrastructure team. This role is ideal for a cloud professional with strong Microsoft Azure expertise who is…
Added 1 hour ago
Lead Engineer
Raymond James
Vancouver, BC
Full-time
The Lead Engineer is the senior technical engineering lead within Digital Workplace & Platform, responsible for improving the stability, resilience, automation, control effectiveness, and…
Added 1 hour ago
Principal Software Engineer
HRXconnect
Toronto, ON · Greater Toronto Area, Canada
Full-time
As a Principal Software Engineer, you will combine deep technical ownership with direct leadership of four team leads, helping the organization build the structure it needs to scale.
Added 1 hour ago
Senior Customer Engineer, Named - Toronto Canada
Cloudflare
Toronto, ON
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap…
Added 2 hours ago
Senior Data Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
$103,000 to $153,000 CAD / year
Full-time
Our Enterprise Data Platform team builds and operates the cloud data platform that powers analytics, reporting, and AI across HOOPP. As a Senior Data Engineer, reporting to the Senior…
Added 3 hours ago
Senior DevOps Engineer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
Full-time
The ideal senior DevOps engineer is a cloud‑native platform expert with deep Azure Functions, CI/CD, IaC, and observability skills, plus strong leadership and cross‑team collaboration…
Added 3 hours ago
Director, Data Engineering, International Banking, Toronto, Mexico, Colombia, Peru
Scotiabank
Toronto, ON
…security, scalability, and cost efficiency of the Azure Databricks platform and related data operations across Mexico, Caribbean, Chile, Peru, and…
Added 3 hours ago
Senior Platform Engineer – RPA & Automation : Toronto, ON : Hybrid : Full time
AceStack
Toronto, ON
Full-time
Role: Senior Platform Engineer – RPA & Automation
Added 3 hours ago
Cloud Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Jobright is your personal AI job search agent that transforms the way you do job search. They are seeking a Cloud Engineer to provision and manage cloud infrastructure, build CI/CD…
Added 3 hours ago
Data Engineer
Experis
ON · Ontario, Canada
$40 to $51 CAD / hour
Contract
We are seeking a Data Engineer to join a collaborative Agile team focused on building scalable data solutions that power analytics and AI-driven initiatives. This is an exciting opportunity…
Added 3 hours ago
Site Reliability Engineer – Azure & Databricks
BULL-IT SOLUTIONS LTD
Toronto, ON
Full-time
Job Description As an Intermediate Site Reliability Engineer, you will support and continuously improve enterprise Azure and Databricks platforms. The role focuses on production…
Added 3 hours ago
Senior Staff Data Platform Engineer
Benevity
Remote, Canada
$137,800 to $178,080 CAD / year
Full-time · Remote
Benevity is seeking a talented Senior Staff Data Platform Engineer, who has an extensive record of hands-on data engineering and data product development experience. This role, reporting to…
Added 3 hours ago
Senior Staff Data Platform Engineer
Benevity
Remote, Canada
Full-time · Remote
Benevity is seeking a talented Senior Staff Data Platform Engineer, who has an extensive record of hands-on data engineering and data product development experience. This role, reporting to…
Added 3 hours ago
Senior Software Engineer
JohnIsah
Canada
Full-time
As a Senior Software Engineer on the Ecosystem Services Team, you’ll build and own back-end systems and the integrations that keep our services running, help maintain and evolve the cloud…
Added 4 hours ago
Senior Manager, Engineer & Build
RBC
Toronto, ON
Full-time
Cloud-native and platform: Containers, Kubernetes/OpenShift, Infrastructure-as-Code, and secure secret management; understanding of cost/performance trade-offs.
Added 4 hours ago
Senior Software Developer
RBC
Toronto, ON
Full-time
We are looking for a top notch software engineer who is a great team player and obsessive about the quality of their code and delivered service. This role requires someone who can roll up…

Wave Mobile Money

Observability Specialist

Canada

Job type: Full-time
Experience: 5+ years of experience in observability, SRE, platform engineering, infrastructure engineering, backend engineering, or production systems engineering.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Our mission

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason - the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

How you'll help us achieve it

Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

As an Observability Engineer at Wave, you will help engineers understand, operate, debug, and improve the systems that power payments for millions of users across Africa.

You will own and evolve Wave’s observability platform across our Python backend, GraphQL API, Postgres and CockroachDB databases, Kubernetes workloads, cloud infrastructure, and on-premises environments. Your work will make it easier for product, database, infrastructure, and security teams to detect problems and regressions early, understand system behaviour, resolve incidents quickly, and make well-informed reliability and performance decisions.

You'll work in the newly formed Performance & Observability team and report to the Director of Platform. You'll partner closely with infrastructure, database, and product engineering teams to improve how we instrument our services.

In This Role You'll

Improve our understanding of production behaviour across application code, GraphQL APIs, databases, caches, Kubernetes workloads, cloud infrastructure, async jobs, and on-premises environments.
Partner with product and platform teams to define meaningful service-level indicators, reduce alert fatigue, and ensure alerts are actionable, reliable, and tied to user impact.
Build internal tooling and self-service workflows that help engineers instrument services, investigate incidents, analyse performance, and understand dependencies.
Help teams identify reliability, latency, capacity, and cost issues before they become user-facing incidents.
Establish and implement observability standards, documentation, and training materials that scale across Wave’s engineering organisation.
Operate and improve our observability platform (e.g., Datadog, Honeycomb, Prometheus, Grafana, OpenTelemetry) while controlling costs as data volume grows.

You might be a good fit if you...

Care a lot about working on software whose mission you can believe in.
Have a bias for action. You see a problem, you fix a problem. You get buy-in for your solutions and keep work moving.
Approach your work with a growth mindset and use your skills and experience to mentor less-experienced engineers.
Are excited to build world-class infrastructure that powers economic opportunity for an entire continent.

Requirements

5+ years of experience in observability, SRE, platform engineering, infrastructure engineering, backend engineering, or production systems engineering.
Deep understanding of metrics, logging, tracing, profiling, alerting, dashboards, service-level indicators, and incident response workflows at scale.
Experience building internal tools, libraries, automation, or platforms used by other engineers.
Excellent communication and collaboration skills. This role succeeds by helping other engineers build, operate, and debug better systems.
Pragmatic judgment about when to improve tooling, when to simplify, and when to avoid unnecessary complexity.
Experience learning, analyzing, and working on other people’s code.

Technical Skills

Proficiency in at least one backend language, preferably Python.
Experience with observability tools such as Prometheus, Grafana, Datadog, OpenTelemetry, Jaeger, Tempo, Loki, Honeycomb, Sentry, or similar systems.
Experience with at least some our stack, Postgres, CockroachDB, Redis, GraphQL, or Kubernetes.
Experience with OpenTelemetry instrumentation and collector configuration at scale

About The Performance & Observability Team

The Performance and Observability team was recently formed with the hiring of our first performance engineer, and is expanding with this Observability position. The team is and will continue to define its scope. The observability scope within the team currently is:

Ownership, management and evolution of observability tools: Datadog, Honeycomb, Sentry, and Pyroscope.
Design of SLOs and support product teams in implementing them.
Support all teams in improving their alert quality.
Ownership of observability modules and code, ensuring consistent naming conventions across all our systems.

Some recent and potential projects, as examples of specific things the team has worked on:

Early detection of regressions in our code. This could be a performance, reliability, or other regression that impacts our users.
CPU profiling in production.
SLO support for product teams.
Scaling our Observability platform to support 4x our current volume while keeping costs in check.

About engineering at Wave

We care about the big picture. We don’t hire engineers to just ship tickets. We hire them to solve problems. That means caring deeply about outcomes, understanding context, and jumping in wherever something’s broken, even if it’s technically “not your area.” When we see problems, inefficiencies, or opportunities to make something better, we act. We dig into operational issues, clarify fuzzy product specs, or step into unfamiliar code to help unblock teammates.

We move as fast as possible. Speed matters. It lets us try things quickly, get feedback early, and course-correct while it’s cheap. So we write small PRs. We aim for MVPs. We leave TODOs and file follow-ups. We don’t over-perfect v1. That said, we’re building a financial product. Some things - like money movement, correctness, or security - deserve more caution.

We like boring technology. We favor tools that are reliable, well-understood, and easy to debug. This keeps us focused on solving meaningful problems instead of wrestling with unpredictable infrastructure. If a new technology helps us move faster, build safer, or solve a real need, we’ll consider it. But we don’t adopt tools just because they’re new - we adopt them because they’re right.

Simplicity is a strategy. It lets us focus our energy where it matters most: serving our users.

Our team

We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
We are on Y Combinator's top companies by revenue .

How to apply

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Own and improve Wave’s observability platform across application services, APIs, databases, Kubernetes, cloud infrastructure, and on-premises environments. Help engineering teams detect and investigate issues, define useful service-level indicators and alerts, build self-service tooling, and manage observability platform costs.

Requirements

Requires at least five years of experience in observability, SRE, platform or infrastructure engineering, backend engineering, or production systems engineering, along with strong knowledge of observability practices and incident response. Candidates should be proficient in a backend language, preferably Python, have experience with observability tools and OpenTelemetry instrumentation, and be familiar with at least some of the listed databases, GraphQL, Redis, or Kubernetes.

Skills

Observability
Site Reliability Engineering
Platform Engineering
Metrics, Logging, And Tracing
Profiling
Alerting
Service-Level Indicators
Incident Response
Python
OpenTelemetry
Prometheus
Grafana
Datadog
PostgreSQL
CockroachDB
Kubernetes

Visa sponsorship

Not detected in the job text

Keywords

Observability
Site Reliability Engineering
Platform Engineering
Infrastructure Engineering
Backend Engineering
Production Systems
Metrics
Logging
Tracing
Profiling
Alerting
Dashboards
Service-Level Indicators
Incident Response
Python
GraphQL
PostgreSQL
CockroachDB
Redis
Kubernetes
Datadog
Honeycomb
Prometheus
Grafana
OpenTelemetry
Jaeger
Tempo
Loki
Sentry
Pyroscope

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