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Jobs in Canada

25+ jobs

Added 6 mins ago
TE
Collections Analyst
TK Elevator
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the National Credit & Collections Manager, the Senior Collection Specialist is responsible for performing customer interactions and follow-ups that ensure payments are received…
Added 26 mins ago
EB
AI Solutions Engineer, Technology Workplace Services
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Escalate material risks, control failures, data exposure, inaccurate outcomes, production issues, and high-priority service impacts to the Manager, TWS and appropriate partners.
Added 37 mins ago
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New Business Development
Synechron
Mississauga, ON
- Full-time
We are seeking a highly motivated and results-driven Senior Business Development Manager to drive strategic growth across Canada's Financial Services sector. The successful candidate will…
Added 38 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…comes from working in an environment that demands constant transformation and…
Added 38 mins ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
…comes from working in an environment that demands constant transformation and…
Added 38 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 56 mins ago
RB
Senior Manager - Access Network Operations
Royal Bank of Canada
Toronto, ON
- Full-time
Champion Site Reliability Engineering (SRE) transformation and automation initiatives to drive adoption of automation, improved observability, pro-active incident detection and remediation…
Added 57 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
QW
Senior Change Manager
Quantum World Technologies Inc.
Toronto, ON
- Contract
We are seeking an experienced Change Manager (AI Transformation & Adoption) to lead organizational change initiatives supporting AI-enabled transformation across Wealth Technology. The…
Added 1 hour ago
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Technical Program Manager
Talenzaa
Mississauga, ON
- Full-time
We are seeking an experienced Technical Program Manager to lead large-scale technology programs involving banking platforms, modernization, integrations, and digital transformation.
Added 1 hour ago
EB
AI Solutions Engineer, Technology Workplace Services
EQ Bank
Toronto, ON
- Full-time
Escalate material risks, control failures, data exposure, inaccurate outcomes, production issues, and high-priority service impacts to the Manager, TWS and appropriate partners.
Added 1 hour ago
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Senior Product Manager, Canada
Quandri
Vancouver, BC
- Full-time
…serious technical capability and proprietary models, so the transformation is tangible and operational rather than…
Added 1 hour ago
FC
Workday Reporting Specialist - Temporary
Fanshawe College
London, ON
- Full-time
Fanshawe College is advancing its digital transformation through the implementation of Workday, a modern cloud-based enterprise platform that is reshaping how we support our employees,…
Added 1 hour ago
LB
Human Resources Manager & Referral Coordination Manager
Leduc Beaumont Devon Primary Care Network
Leduc, AB
- Full-time
Are you interested in primary care transformation and providing innovative care in the community? Do you enjoy working with a dynamic team of primary care providers (family doctors and…
Added 1 hour ago
Q
Senior Product Manager, Canada
Quandri
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…serious technical capability and proprietary models, so the transformation is tangible and operational rather than…
Added 1 hour ago
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Job Posting Title Quantitative Developer, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
…systems and analytics. The role will be integral in driving the transformation of existing systems platforms across all asset classes while also monitoring daily ongoing operations. The…
Added 1 hour ago
S
Administrative Assistant
Stantec
Markham, ON
- Full-time
…enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal,…
Added 1 hour ago
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Job Posting Title Quantitative Developer, Global Asset Management
BMO
Toronto, ON
- Full-time
…systems and analytics. The role will be integral in driving the transformation of existing systems platforms across all asset classes while also monitoring daily ongoing operations. The…
Added 1 hour ago
Technical Product Manager I
Bell
Mississauga, ON
Working across Product, Technology, Digital, Marketing, Operations, Finance, Legal, Regulatory, Business Intelligence, and external partners, you will help transform customer and business…
Added 1 hour ago
SH
Manager, People & Culture Operations
Sentrex Health Solutions
Markham, ON
- Full-time
The Manager, People and Culture Operations, is responsible for leading the operational delivery of the People and Culture function, ensuring efficient, employee-focused people programs,…
Added 1 hour ago
TD
Project Manager (Bilingual)
TELUS Digital
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
…external clients. We are searching for a talented Client Project Manager to work on multiple application development mandates. The Client Project Manager is the primary point of contact…
Added 1 hour ago
TC
Business Analyst
The Corporation of The City of Victoria
Victoria, BC
- Other
The City of Victoria is undertaking a major business transformation through the implementation of Workday, a modern Enterprise Resource Planning (ERP) solution. This initiative will…
Added 1 hour ago
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Business Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Added 1 hour ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
We are seeking a Manager – Banking Cloud & Platform Engineering to help lead complex technology transformation programs within the banking sector.
Added 1 hour ago
Senior ERP Functional Analyst (JDE)
Quadra
Vaudreuil-Dorion, QC · Delta, BC · Edmonton, AB · Calgary, AB
Reporting to the ERP Platform Manager, the successful candidate will serve as a trusted advisor and functional subject matter expert across Supply Chain, Procurement, Inventory, Logistics,…

Manager, Claims Optimization

Wawanesa Insurance · Toronto, ON, Canada · AB, Canada · Winnipeg, MB, Canada · Wawanesa, MB, Canada · Moncton, NB, Canada · Ottawa, ON, Canada · Kitchener, ON, Canada · Montreal, QC, Canada · Vancouver, BC, Canada · Dartmouth, NS, Canada · Calgary, AB, Canada · Lethbridge, AB, Canada · Edmonton, AB (Hybrid), AB, Canada · North York - Toronto, ON (Hybr, ON, Canada

Apply About employer

Wawanesa Insurance

Manager, Claims Optimization

Toronto, ON, Canada
AB, Canada
Winnipeg, MB, Canada
Wawanesa, MB, Canada
Moncton, NB, Canada
Ottawa, ON, Canada
Kitchener, ON, Canada
Montreal, QC, Canada
Vancouver, BC, Canada
Dartmouth, NS, Canada
Calgary, AB, Canada
Lethbridge, AB, Canada
Edmonton, AB (Hybrid), AB, Canada
North York - Toronto, ON (Hybr, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Working hours: 15 hours per week
Posting language: English
Posted: Oct 9, 2026

Original job description

Job ID: 10400

Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS.

Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal and external stakeholders across Canada where the primary business language for this role is English. As such, the successful candidate must be fully proficient in English.

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $120,000 - $140,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, fully owned by its more than 1.8 million members. Headquartered in Winnipeg, Wawanesa is the parent company of WSI™, a specialty insurer delivering tailored solutions built around unique needs; Wawanesa Life, a provider of life insurance products; and Western Financial Group, a leading national distributor of personal and commercial insurance.

Wawanesa is committed to helping communities thrive in a changing world. The company invests more than $4 million annually in charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at wawanesa.com.

We are currently seeking dedicated, driven, and enthusiastic individuals who thrive in a dynamic environment, embrace change, and are eager to gain diverse experience while advancing their careers as part of a growing team.

Job Overview

The Manager, Claims Optimization provides leadership and strategic oversight for Claims transformation, AI enablement, automation, and continuous improvement initiatives.

This role is accountable for identifying opportunities to enhance operational effectiveness, customer outcomes, and employee experience through process optimization, technology enablement, and change initiatives. Leading a team of analysts, the Manager partners closely with operational leaders and key stakeholders to prioritize, govern, and deliver strategic initiatives that achieve measurable business outcomes.

Job Responsibilities

Develops and leads a team of analysts responsible for business analysis, initiative planning, process improvement, implementation support, and the execution of Claims and EPMO initiatives.
Manages a portfolio of Claims optimization, transformation, AI, and automation initiatives, ensuring alignment with business strategy, capacity, risks, dependencies, and measurable outcomes.
Supports the responsible enablement of AI and automation solutions by defining business requirements, validating outcomes, and partnering with technology, data, risk, privacy, and operational stakeholders to ensure appropriate governance and oversight.
Partners with Claims leaders and stakeholders to identify improvement opportunities, define requirements and outcomes, remove delivery barriers, and support implementation and adoption of Claims optimization initiatives.
Partners with Claims Operations, Quality Assurance, and other stakeholders translate quality results and performance trends into prioritized improvement, coaching, training, process, and capability-development actions.
Leads the design and continuous improvement of Claims processes and workflows to support compliance and improve operational effectiveness.
Lead change initiatives by engaging stakeholders seeking and responding to feedback, addressing barriers to adoption, and reinforcing the behaviours and practices required to sustain outcomes.
Champions adoption and benefits realization by establishing measurement and reporting approaches, monitoring portfolio performance and outcomes against approved business cases and forecasts, identifying variances and emerging risks, and coordinating corrective actions and recommendations to support informed leadership decisions.
Contributes to the analysis of operational, financial, quality, member, employee, and initiative-performance trends to identify emerging opportunities and risks, evaluate potential business impacts, and recommend evidence-based actions.

Qualifications

5+ years of progressive experience in Claims, operational excellence, business transformation, continuous improvement, or strategic initiatives, including people leadership experience
Strong proficiency with Microsoft 365 applications and the ability to leverage data, reporting, and analytics tools to support decision-making
Experience leading cross-functional transformation initiatives involving business, operations, technology, and change management stakeholders, including AI enablement, automation, process improvement, and adoption activities.
Demonstrated leadership, communication, facilitation, and influencing skills, with the ability to build partnerships, gain credibility, and effectively communicate complex concepts across all levels of the organization.
Strong business acumen with exceptional analytical, critical thinking, problem-solving, and decision-making skills.
Post-secondary education in business, insurance, technology, process improvement, or a related discipline.
Professional designation, certification, or experience in areas such as CIP, Lean, Change Management, Project Management, portfolio governance, business-case development, outcome measurement, or benefits realization is considered an asset.

Diversity Equity, Inclusion & Belonging

At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.

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More about this job

Responsibilities

The Manager provides leadership for claims transformation, AI enablement, and continuous improvement initiatives to enhance operational effectiveness. They lead a team of analysts to prioritize and deliver strategic initiatives while partnering with stakeholders to achieve measurable business outcomes.

Requirements

Candidates must have 5+ years of progressive experience in claims, operational excellence, or business transformation, including people leadership. A post-secondary education in a relevant discipline is required, with professional designations like CIP, Lean, or Project Management considered an asset.

Skills

Claims optimization
Business transformation
AI enablement
Automation
Process improvement
Change management
Strategic planning
Data analytics
People leadership
Business analysis
Project management
Stakeholder management
Critical thinking
Problem solving
Business acumen
Performance reporting

Benefits

Annual bonus plan
Leave of absence top-up programs
Generous vacation time
Personal days
Premium free benefits
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Claims
Optimization
Transformation
AI
Automation
Continuous improvement
Business analysis
EPMO
Change management
Microsoft 365
Data analytics
Reporting
Governance
Quality assurance
Strategic initiatives
CIP
Lean
Project management
Portfolio governance
Business case development
Insurance
Operational effectiveness
Stakeholder engagement
Performance trends
Risk management

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