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Added 4 mins ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Vaughan, ON
- Full-time
Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks,…
Added 6 mins ago
TU
TCAN - Warehouse Associate
Tramontina, USA Inc
Oakville, ON
- $19.74 USD / hour
- Full-time
Tramontina USA, Inc. is the distributor of Tramontina houseware products in the United States / Canada that are not only beautiful and functional but represent a very high-level of quality,…
Added 36 mins ago
Events - Events Coordinator
Price Industries Limited
Winnipeg, MB
Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com). The founding principles of Price have never changed –…
Added 1 hour ago
Relationship Manager, Dealer Relations (Dynamic Funds)
Scotiabank
Toronto, ON
…responsible for creating and maintaining relationships with distributor head offices by providing excellent customer service, resolving issues of mutual concern, providing system support,…
Added 1 hour ago
LA
Automotive Parts Representative
Lordco Auto Parts
100 Mile House, BC
- $19 to $25 CAD / hour
- Full-time
Lordco Auto Parts is Canada’s biggest privately held automotive parts distributor and Western Canada’s largest distributor and retailer of aftermarket parts and accessories, with over 85…
Added 1 hour ago
AS
DZ Boom Truck Driver (90021)
ABC Supply Co., Inc.
Kingston, ON
- Full-time
…look no further. ABC Supply, North America’s largest wholesale distributor of exterior and interior building products, offers professional driving opportunities that allow you to do what…
Added 1 hour ago
CC
Fabricator
Crossroads C&I
Toronto, ON
- Full-time
QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building…
Added 2 hours ago
PS
Warehouse Operations Associate
Physio Supplies Canada
Mississauga, ON
- Part-time
Company Description Physio Supplies Canada is a leading Canadian distributor of pain management solutions, medical equipment, and clinical supplies. The company focuses on providing…
Added 2 hours ago
AE
Inside Sales Representative
Avenir Energy
Calgary, AB
- $45,000 to $65,000 CAD / year
- Full-time
…dedicated team members, we are driven to become the propane distributor of choice in North…
Added 2 hours ago
AE
Inside Sales Representative
Avenir Energy
Flesherton, ON
- $45,000 to $65,000 CAD / year
- Full-time
…dedicated team members, we are driven to become the propane distributor of choice in North…
Added 2 hours ago
AE
Inside Sales Representative
Avenir Energy
Ottawa, ON
- $45,000 to $65,000 CAD / year
- Full-time
…dedicated team members, we are driven to become the propane distributor of choice in North…
Added 2 hours ago
PD
Part-Time Merchandiser
Postmedia Distribution Solutions
Port Alberni, BC
- Part-time
Postmedia Distribution Solutions is the largest distributor of books and magazines in Canada. We strive every day to simplify the complex, deliver the impossible, and move business forward.
Added 3 hours ago
BP
Technical Marketing Manager – Industrial B2B
Black Powder Solutions Inc.
Calgary, AB
- Full-time
Added 3 hours ago
PP
Sales Support Specialist - Scarborough Ontario, Canada
Piedmont Plastics
Toronto, ON · Scarborough, ON
- Full-time
Piedmont Plastics is the leading independent and privately held distributor of performance plastics in North America. Since first opening our doors in 1968 with just one location and five…
Added 3 hours ago
IF
Senior Data Developer
Intact FC
Montreal, QC
- Full-time
We are looking for a Senior Data Developer (Engineer) to help establish the data foundation for Contact Distributor, Intact’s new platform for broker and distributor master data. The…
Added 3 hours ago
Field Operations Associate (1-Year Fixed-Term Contract)
Grainger Businesses
Winnipeg, MB
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 3 hours ago
GC
Field Operations Associate (1-Year Fixed-Term Contract)
Grainger Canada
Winnipeg, MB
- Full-time
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 3 hours ago
Maintenance - Custodian / Facilities Handyperson
Price Industries Limited
Winnipeg, MB
Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com). The founding principles of Price have never changed –…
Added 3 hours ago
I
Director, Finance & Controller
InnPower
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- Full-time
Added 3 hours ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson Innovative Medicine
Markham, ON
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Provides deep commercial insights on pricing, portfolio mix, tenders, channel economics, distributor performance, FX exposure, and competitive dynamics.
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Buyer
Sonepar
Port Coquitlam, BC · Coquitlam, BC
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In…
Added 4 hours ago
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Outside Sales- Parts & Service- Refuse Equipment
Jetstream of Houston
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- Full-time
Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks,…
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Service Writer
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Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks,…
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EI
Sales Manager – Architectural & Municipal Products
Elitez India
Woodstock, ON
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Network Performance Leader
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As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks. We produce and distribute more…

Supervisor, Claims

Wawanesa Insurance · Toronto, ON, Canada · AB, Canada · Winnipeg, MB, Canada · Wawanesa, MB, Canada · Moncton, NB, Canada · Ottawa, ON, Canada · Kitchener, ON, Canada · Montreal, QC, Canada · Vancouver, BC, Canada · Dartmouth, NS, Canada · Calgary, AB, Canada · Lethbridge, AB, Canada · North York - Toronto, ON (Hybr, ON, Canada · Edmonton, AB (Hybrid), AB, Canada

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Wawanesa Insurance

Supervisor, Claims

Toronto, ON, Canada
AB, Canada
Winnipeg, MB, Canada
Wawanesa, MB, Canada
Moncton, NB, Canada
Ottawa, ON, Canada
Kitchener, ON, Canada
Montreal, QC, Canada
Vancouver, BC, Canada
Dartmouth, NS, Canada
Calgary, AB, Canada
Lethbridge, AB, Canada
North York - Toronto, ON (Hybr, ON, Canada
Edmonton, AB (Hybrid), AB, Canada

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Applications open in a new tab.

Job details

Working hours: 15 hours per week
Posting language: English
Posted: Oct 1, 2026

Original job description

Job ID: 10375

Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC, Moncton, NB; Dartmouth; NS.

Working Business Language: English OR French OR Bilingual in French and English (If this role is posted in Quebec there are Bill 96 compliance requirements to follow: 1). add a sentence here in the header explaining why the position requires an English or Bilingual speaking candidate - click here for sample verbiage - and 2). add documentation of the three step assessment within the job req in the "recruiter comments" text field).

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range:$85,000 - $115,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, fully owned by its more than 1.8 million members. Headquartered in Winnipeg, Wawanesa is the parent company of WSI™, a specialty insurer delivering tailored solutions built around unique needs; Wawanesa Life, a provider of life insurance products; and Western Financial Group, a leading national distributor of personal and commercial insurance.

Wawanesa is committed to helping communities thrive in a changing world. The company invests more than $4 million annually in charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at wawanesa.com.

We are currently seeking dedicated, driven, and enthusiastic individuals who thrive in a dynamic environment, embrace change, and are eager to gain diverse experience while advancing their careers as part of a growing team.

Job Overview

The Claims Supervisor contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by providing leadership to the claims team, focusing on the achievement of key business goals and customer service standards.

Job Responsibilities

Provide exceptional customer service
Coordinate and supervise daily activities of claims team
Provide guidance and leadership to staff and specialists
Manage service levels by organizing, distributing, monitoring work flow and setting priorities to ensure maximum efficiency and productivity as guided by corporate policies, procedures and business plans
Conduct or contribute to employee development, and employee performance management through coaching and following up on the development of their team’s technical competencies,
Conduct periodic review of claims files and coach team to strive for continuous improvement and development by setting and tracking individual and team performance objectives
Provide direction and leadership in areas such as: liability determination, investigation, policy interpretation, settlement negotiations and establishing reserves for claims
Perform other duties as assigned

Qualifications

5 + years progressive insurance adjusting experience.
College /University degree preferred.
Chartered Insurance Professional Designation and a desire to continue relevant industry education (FCIP, etc.).
Effective customer service skills including empathy and concern for our customers.
Excellent communication skills, both written and oral.
Excellent investigative and analytical skills.
Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment.
Excellent knowledge of policy wordings all lines of business, corporate guidelines, policies and procedures.
Ability to coach, guide, and positively motivate employees.
Excellent knowledge of automobile, habitational, farm and commercial policies.
Excellent knowledge of medical and legal terminology.
Detail oriented with a critical degree of accuracy regarding data entry.
Exceptional advanced negotiation skills.

Diversity Equity, Inclusion & Belonging

At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.

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More about this job

Responsibilities

The Claims Supervisor provides leadership to the claims team to ensure exceptional service and the achievement of business goals. Responsibilities include managing workflows, coaching staff on technical competencies, and overseeing claims processes such as liability determination and settlement negotiations.

Requirements

Candidates must have 5+ years of progressive insurance adjusting experience and a college or university degree. A Chartered Insurance Professional designation is preferred, along with strong analytical, communication, and leadership skills.

Skills

Insurance adjusting
Leadership
Customer service
Performance management
Policy interpretation
Liability determination
Investigation
Settlement negotiations
Time management
Analytical skills
Communication skills
Coaching
Data entry
Negotiation
Claims management

Benefits

Annual bonus plan
Leave of absence top-up programs
Generous vacation time
Personal days
Premium free benefits
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Claims
Adjusting
Leadership
Management
Customer Service
Liability
Policy Interpretation
Settlement
Coaching
Performance Management
Chartered Insurance Professional
FCIP
Automobile Insurance
Commercial Insurance
Analytical Skills
Negotiation
Data Entry
Hybrid Work
Insurance Industry

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