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Added 43 mins ago
PF
Financial Representative
Primerica Financial Services
Toronto, ON · North York, ON
- Other
Role Description: This hybrid Financial Representative role is based in North York, ON, with a combination of in-office work and some work-from-home flexibility. The Financial…
Added 1 hour ago
C
Financial Services Representative II
CIBC
Campbell River, BC · CampbellRiver-StAnns&IslandHwy
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
R
Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
- Full-time
Provide service to clients with existing policies as well as assist in new business generation.
Added 1 hour ago
TW
Member Services Representative I - Two Positions
Thrive Wealth Management
Emerald Park, SK · Montmartre, SK · Vibank, SK
- Part-time
We’re looking for two motivated team-players who are member-service ambassadors to come on board as a permanent part-time and temporary part-time Member Service Representative supporting…
Added 1 hour ago
TW
Deposit Support Representative
Thrive Wealth Management
Regina, SK
- Part-time
We’re looking for an innovative, proactive team player to come on board as our permanent part-time Deposit Support Representative in Regina. In this role, you are responsible for ensuring…
Added 1 hour ago
TW
Financial Services Representative
Thrive Wealth Management
Lemberg, SK
- Part-time
We’re looking for an agile member-service ambassador to come on board as a part-time Financial Service Representative at our Lemberg Branch. You will be the first point of contact for…
Added 1 hour ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time
…Centre (call centre) in Lloydminster as a Member Contact Centre Representative 1. As a first point of contact for our members, you will be responsible for providing excellent member service…
Added 1 hour ago
TW
Financial Services Representative
Thrive Wealth Management
Regina, SK
- Part-time
We’re looking for an agile member-service ambassador to come on board as our Financial Service Representative in Regina. You will be the first point of contact for members and will provide…
Added 1 hour ago
TW
Financial Services Representative
Thrive Wealth Management
Prince Albert, SK
- Part-time
We’re looking for an agile member-service ambassador to come on board as a permanent part-time Financial Service Representative in the Prince Albert branch! You will be scheduled based on…
Added 1 hour ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time
…centre) in Lloydminster as a temporary Member Contact Centre Representative 1 until end of August 2027. As a first point of contact for our members, you will be responsible for providing…
Added 1 hour ago
TW
Financial Services Representative
Thrive Wealth Management
Maidstone, SK
- Full-time
We have a Financial Services Representative opportunity at our Maidstone location. You are one of the first people our members encounter at the branch. You will help them with whatever they…
Added 1 hour ago
TW
Financial Services Representative
Thrive Wealth Management
Saskatoon, SK
- Full-time
We have a Financial Services Representative opportunity at our Circle Drive location, Saskatoon, SK. You are one of the first people our members encounter at the branch. You will help them…
Added 2 hours ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 4 hours ago
JI
Forklift Sales Representative
J.D. Irving, Limited
Saint John, NB
- Full-time
We currently have an opening for a Forklift Sales Representative for our Saint John location. We are looking for an enthusiastic, highly motivated sales professional who is passionate about…
Added 4 hours ago
H
Customer Service Representative
Hertz
Calgary, AB
- Part-time
We are looking for a Part Time Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your…
Added 5 hours ago
IF
Le Représentant des Ventes en Location/Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 5 hours ago
T
FRCA Linguist
TransPerfect
Montreal, QC
- Full-time
Act as a representative of the Linguistics Department, by engaging with clients to better understand their preferences, updating style guides, glossaries, instructions, and reference…
Added 7 hours ago
NB
Banking advisor
National Bank of Canada
Campbellton, NB
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 7 hours ago
NB
Financial Planner Laval
National Bank of Canada
Laval, QC
- Full-time
Make sure that service and operational quality standards are applied, and compliance and risk management rules are followed
Added 7 hours ago
GR
Technical Sales Representative & Branch Supervisor
Grasslands Recruitment Specialists - Canadian Ag Recruiter
ON · Ontario, Canada
- Full-time
Grasslands Recruitment Specialists has been engaged to recruit a Technical Sales Representative & Branch Supervisor for an established, family-owned agricultural company serving poultry…
Added 7 hours ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples,…
Added 7 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 7 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 8 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

Supervisor, Claims - Large Loss

Wawanesa Insurance · Calgary, AB, Canada · AB, Canada · Lethbridge, AB, Canada · Vancouver, BC, Canada · Wawanesa, MB, Canada · Winnipeg, MB, Canada · Moncton, NB, Canada · Dartmouth, NS, Canada · Kitchener, ON, Canada · Ottawa, ON, Canada · Toronto, ON, Canada · Montreal, QC, Canada · Edmonton, AB (Hybrid), AB, Canada · North York - Toronto, ON (Hybr, ON, Canada

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Wawanesa Insurance

Supervisor, Claims - Large Loss

Calgary, AB, Canada
AB, Canada
Lethbridge, AB, Canada
Vancouver, BC, Canada
Wawanesa, MB, Canada
Winnipeg, MB, Canada
Moncton, NB, Canada
Dartmouth, NS, Canada
Kitchener, ON, Canada
Ottawa, ON, Canada
Toronto, ON, Canada
Montreal, QC, Canada
Edmonton, AB (Hybrid), AB, Canada
North York - Toronto, ON (Hybr, ON, Canada

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Applications open in a new tab.

Job details

Working hours: 15 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Job ID: 10454

Employment Type: Existing Role

This role requires regular interaction with customers in X region where the primary business language utilized is English. As such, the successful candidate must be fully proficient in English.

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS.

Working Business Language: English

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $85,000 - $105,000 Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, fully owned by its more than 1.8 million members. Headquartered in Winnipeg, Wawanesa is the parent company of WSI™, a specialty insurer delivering tailored solutions built around unique needs; Wawanesa Life, a provider of life insurance products; and Western Financial Group, a leading national distributor of personal and commercial insurance.

Wawanesa is committed to helping communities thrive in a changing world. The company invests more than $4 million annually in charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at wawanesa.com.

We are currently seeking dedicated, driven, and enthusiastic individuals who thrive in a dynamic environment, embrace change, and are eager to gain diverse experience while advancing their careers as part of a growing team.

Job Overview

The Claims Supervisor contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by providing leadership to the claims team, focusing on the achievement of key business goals and customer service standards.

Job Responsibilities

Provide exceptional customer service
Coordinate and supervise daily activities of claims team
Provide guidance and leadership to staff and specialists
Manage service levels by organizing, distributing, monitoring work flow and setting priorities to ensure maximum efficiency and productivity as guided by corporate policies, procedures and business plans
Conduct or contribute to employee development, and employee performance management through coaching and following up on the development of their team’s technical competencies,
Conduct periodic review of claims files and coach team to strive for continuous improvement and development by setting and tracking individual and team performance objectives
Provide direction and leadership in areas such as: liability determination, investigation, policy interpretation, settlement negotiations and establishing reserves for claims
Perform other duties as assigned

Qualifications

5 + years progressive insurance adjusting experience
College /University degree preferred
Chartered Insurance Professional Designation and a desire to continue relevant industry education (FCIP, etc.)
Effective customer service skills including empathy and concern for our customers
Excellent communication skills, both written and oral
Excellent investigative and analytical skills
Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Excellent knowledge of policy wordings all lines of business, corporate guidelines, policies and procedures
Ability to coach, guide, and positively motivate employees
Excellent knowledge of automobile, habitational, farm and commercial policies
Excellent knowledge of medical and legal terminology
Detail oriented with a critical degree of accuracy regarding data entry
Exceptional advanced negotiation skills

Diversity Equity, Inclusion & Belonging

At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.

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More about this job

Responsibilities

The Claims Supervisor provides leadership to the claims team to ensure exceptional service and the achievement of business goals. Responsibilities include managing workflows, coaching staff on technical competencies, and overseeing liability investigations and settlement negotiations.

Requirements

Candidates must have 5+ years of progressive insurance adjusting experience and a college or university degree. A Chartered Insurance Professional designation is preferred, along with strong analytical, communication, and negotiation skills.

Skills

Claims supervision
Leadership
Customer service
Liability determination
Investigation
Policy interpretation
Settlement negotiations
Performance management
Coaching
Time management
Analytical skills
Data entry
Automobile insurance
Commercial insurance
Medical terminology
Legal terminology

Benefits

Annual bonus plan
Leave of absence top-up programs
Vacation time
Personal days
Premium free benefits
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Claims
Adjusting
Leadership
Supervision
Liability
Policy
Settlement
Reserves
Coaching
Performance management
Chartered Insurance Professional
FCIP
Automobile insurance
Habitational insurance
Farm insurance
Commercial insurance
Medical terminology
Legal terminology
Negotiation
Data entry
Hybrid work
Customer service
Analytical skills
Investigation

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