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Added 26 mins ago
Graduate Administrator and Outreach Coordinator
Carleton University
Ottawa, ON
Other
…outreach by organizing events, providing proactive and timely information and updates through the appropriate digital channels, such as e-mail, newsletters, website updates and social media…
Added 26 mins ago
Senior Vice President, Enterprise Risk Management
Aviva Canada
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Full-time
…strategic and business decisions. The role acts as a trusted advisor to senior stakeholders, ensuring robust governance, effective risk management, and a strong risk culture that support…
Added 26 mins ago
Senior Vice President, Enterprise Risk Management
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Full-time
…strategic and business decisions. The role acts as a trusted advisor to senior stakeholders, ensuring robust governance, effective risk management, and a strong risk culture that support…
Added 26 mins ago
Advisor, RES, Financial Aid
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Full-time
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Added 27 mins ago
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Added 42 mins ago
Sales Program Advisor
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Up to $17.5 CAD / hour
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Added 56 mins ago
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Added 57 mins ago
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Added 1 hour ago
Manager, Client Engagement - Wayfinding
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…ambiguity. You should be able to quickly make sense of new information, develop a point of view, and make sound, defensible recommendations. Strong client leadership, facilitation, project…

Waypoint

Advisor, Auto Insurance

New Westminster, BC, Canada

Pay: $43,000 to $50,000 CAD / year
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

POSITION OVERVIEW

As an Advisor, Auto Insurance, you will play a key role in our team of dedicated insurance professionals, delivering personalized services and experiences to clients at our branches. This role offers the opportunity to leverage your customer service skills and auto insurance expertise to understand each client’s specific needs, create tailored insurance solutions, and leave a remarkable first impression with every interaction. This is an in-office role at our New Westminster branch location.

RESPONSIBILITIES:

Insurance Processing & Administration

Process renewals, endorsements, and cancellations for ICBC and optional in-house auto insurance with meticulous attention to detail.
Assess product terms, conditions, coverages, limits, and exclusions, utilizing your expertise to provide clients with tailored insurance solutions.
Utilize in-house CRM systems to maintain accurate client information and insurance policy details, ensuring the highest standards of accuracy and confidentiality.
Oversee the distribution of plates, permits, and debit/credit receipts, ensuring meticulous record-keeping and precise accounting.
Continuously develop and sustain a strong working knowledge of ICBC products, private auto insurance manuals, best practices, standards, and systems.
Maintain high processing standards for storage, retrieval, and confidentiality of clients' information, ensuring accuracy and protection. client engagement

Client Engagement

Engage with both new and returning clients through consultative in-person or phone interactions, driven by a deep passion for understanding their needs and building lasting trust.
Conduct thorough reviews of clients' current coverage, offering educated recommendations of Navacord's relevant products and services to ensure comprehensive protection.

Sales

Meet and exceed sales, business-building, and retention targets, employing strong sales techniques while upholding Navacord's values and standards.
Process payments and follow up on outstanding balances, demonstrating a commitment to exceptional customer care and financial accuracy.

Individuals working out of a branch with ICBC Driver’s Licensing will be required to perform ICBC licensing duties such as manage bookings, scheduling exams, identification and documentation, and other administrative responsibilities, as necessary.

Additional duties and responsibilities may be added during the course of employment.

Requirements:

Level 1 license Preferred OR willingness to train, study, and take the necessary exams and courses to obtain a Level 1 General Insurance license with the Insurance Council of BC.
Experience in the insurance industry within BC or other provinces and territories is an asset.
Refined interpersonal and communication skills, with the ability to connect deeply with clients and foster trust, driven by a passion for delivering exceptional experiences.
Excellent written and verbal communication skills, ensuring clear, concise interactions with clients and colleagues.
Previous sales experience is highly valued, highlighting your ability to meet goals and deadlines while delivering outstanding customer service with a resourceful approach.

Navacord is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

The salary range for this role is $43,000-$50,000 per year, plus commissions. Compensation is determined by a combination of factors including a candidate’s experience, job-specific knowledge, and skills. Internal equity to ensure fairness across the organization and region/location is also considered.

Qualified candidates are invited to email their resume and cover letter to: bc.careers@navacord.com.

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More about this job

Responsibilities

Process auto insurance renewals, endorsements, cancellations, payments, and client records while maintaining accuracy and confidentiality. Advise clients on coverage and suitable products, build lasting relationships, and meet sales, business-building, and retention targets.

Requirements

A Level 1 General Insurance license is preferred, or candidates must be willing to complete the training, courses, and exams to obtain one. Insurance industry experience and previous sales experience are assets; strong interpersonal, written, and verbal communication skills are valued.

Skills

Customer Service
Auto Insurance
Insurance Policy Processing
Client Needs Assessment
Consultative Sales
Client Relationship Building
Communication
Attention To Detail
CRM Systems
Record-Keeping
Payment Processing
Insurance Administration
ICBC Products
Confidentiality
Sales Target Achievement
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Auto Insurance
ICBC
Level 1 General Insurance License
Insurance Council Of British Columbia
Insurance Renewals
Endorsements
Cancellations
Optional Auto Insurance
Coverage Limits
Policy Terms And Conditions
Exclusions
CRM Systems
Client Records
Insurance Administration
In-Person Service
Phone Service
Sales Targets
Business Development
Client Retention
Payment Processing
Outstanding Balances
Driver Licensing
Bookings And Scheduling
Identification And Documentation
Confidentiality
Record-Keeping

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