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Added 7 mins ago
A
Maintenance Person (with ticket) - Part Time
AccorHotel
Calgary, AB
- Part-time
Monitor and maintain mechanical equipment, pool and hot tub systems, and related facility infrastructure.
Added 22 mins ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Monitor product levels and communicate shortages or additional preparation requirements to the Chef or Supervisor.
Added 22 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Monitor product and supply levels throughout the shift and proactively replenish items to support uninterrupted beverage service.
Added 22 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…execution, and a smooth flow of service. The Server is expected to monitor assigned tables and service areas, maintain cleanliness and organization, and assist fellow team members as…
Added 22 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Monitor and assign seating in a fair and consistent manner.
Added 1 hour ago
WC
Housing Services Coordinator (2026-410-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Monitor and review tenant needs and issues and communicate the information to the Manager.
Added 1 hour ago
HE
Line Cook
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
Monitor supplies and communicate inventory or replenishment needs.
Added 1 hour ago
RM
Infection Control Practitioner
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Conduct infection control compliance audits, monitor actions, recommend strategies. Direct healthcare workers as necessary to create positive outcomes
Added 1 hour ago
ML
Casual Team Member - online Days - Production -London - ON (2026-LDN-75)
Maple Leaf Foods Inc
London, ON
- Full-time
Monitor product quality and specifications and perform necessary checks
Added 1 hour ago
CP
Logistics Planner
Canadian Prairie Transport Inc.
Winnipeg, MB
- Full-time
Candidates should possess strong Analytical Skills to interpret transportation data, monitor performance metrics, and support decision-making.
Added 2 hours ago
P
Processing Manager
Premier
London, ON
- Full-time
This is a hands-on leadership role. You will coach and develop employees, balance workloads, monitor quality and turnaround times, resolve processing issues and identify practical ways to…
Added 2 hours ago
M
Cook I
Marriott
Calgary, AB
- Full-time
…portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of…
Added 2 hours ago
NB
Director, Portfolio Management
National Bank of Canada
Surrey, BC
- Full-time
Added 2 hours ago
NB
Senior Analyst Accountant
National Bank of Canada
Montreal, QC
- Full-time
Monitor book values of investments held by estates including the calculation of reinvested income, dividends, interest, foreign income, purchases, sales, capital gains and losses, foreign…
Added 3 hours ago
GR
Technical Sales Representative & Branch Supervisor
Grasslands Recruitment Specialists - Canadian Ag Recruiter
ON · Ontario, Canada
- Full-time
…operations, support and supervise staff, coordinate resources, monitor inventory and expenses, and help ensure customers receive consistent, knowledgeable…
Added 3 hours ago
W
Supervisor Production & Inventory Control
Winpak
Winnipeg, MB
- Full-time
Guide the department toward its goals, set priorities, and monitor day-to-day employee performance.
Added 3 hours ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
Monitor the housing challenges and ability of each resident to adhere to the policies and protocols and develop a team strategy for intervention when problems occur in accordance with…
Added 3 hours ago
IS
Fund Development Manager
InspireHealth Supportive Cancer Care
Vancouver, BC
- Full-time
Monitor donor data, conversion patterns, and retention metrics to inform data-driven campaign enhancements.
Added 3 hours ago
V
Senior Manager, FP&A
Vaco
Markham, ON
- $140,000 to $155,000 CAD / year
- Full-time
Monitor business performance and proactively identify emerging risks, opportunities, and key financial trends
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Monitor and analyze clinical activity, service utilization, and operational metrics to identify trends, risks, opportunities, and resource requirements.
Added 4 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Maintain training records and monitor employee completion of required training.
Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Monitor assigned application, integration, data and business intelligence service health and usage; resolve incidents, track service levels, and drive improvements to stability,…
Added 4 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Monitor work order progress and ensure tasks are completed within established timelines.
Added 4 hours ago
JH
Operations Manager
JMC HR Consulting
Saint John, NB
- Full-time
Establish realistic turnaround times, monitor delivery commitments, and address delays.
Added 4 hours ago
IR
Resin Plastics Operator - NGR Line
Ice River Sustainable Solutions
Feversham, ON
- Full-time
Operate and monitor NGR resin plastics recycling machinery and associated production equipment.

Waypoint

Client Associate, Commercial Insurance, Real Estate

Burnaby, BC, Canada

$45,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

POSITION OVERVIEW

The Client Associate/Account Administrator provides administrative and technical support to the Real Estate team, working closely with Risk Advisors and Client Managers to ensure accurate documentation, timely processing and a consistent client experience. The role supports day-to-day servicing of commercial real estate accounts while maintaining accurate client and policy information in EPIC.

This is an on-site role at our legacy Acera office location in Burnaby.

RESPONSIBILITIES:

Documentation & Processing

Prepare certificates of insurance, cover notes, coverage summaries and other client documentation.
Process policy documents, endorsements, applications and renewal information.
Prepare invoices and support premium and receivables follow-up.
Prepare submissions, proposals and other materials in support of new business and renewals.
Assist with formatting client documents, including letters, proposals, and emails tailored to clients.
Maintain, update, and organize correspondence and documentation for entry into EPIC as required.

File Review & Policy Support

Maintain accurate client, property and policy information in EPIC.
Assist with claims reporting and related documentation.
Monitor outstanding activities, documentation and account requirements to ensure timely completion.
Identify missing information or coverage concerns and escalate to the appropriate team member.
Escalate complex or urgent issues to Account Managers or leadership as appropriate to ensure timely resolution.
Stay up to date on company risk appetite, underwriting requirements, and Binding Authorities relevant to commercial accounts.

Relationship Building & Industry Knowledge

Work closely with Risk Advisors and Client Managers to support the servicing needs of Real Estate clients.
Develop and maintain professional relationships with insurance underwriters and industry partners.
Communicate effectively with internal and external stakeholders to support service delivery and client needs.
Attend industry, broker, and company events as appropriate to strengthen market knowledge and professional relationships.

Additional duties and responsibilities may be added during the course of employment.

Requirements:

Level 1 BC Insurance Licence preferred.
Commercial insurance or related administrative experience is an asset.
Strong desire to build a career in commercial insurance with a focus on small business clients.
Strong attention to detail, organization and time-management skills.
Ability to manage multiple priorities and deadlines.
Strong communication and teamwork skills.
Experience with EPIC and Microsoft Office is an asset.

Navacord is deeply committed to fostering a workplace that embraces diversity, equity, and inclusion. We honour and respect the unique backgrounds, experiences, and perspectives of all individuals. We actively encourage women, Indigenous peoples, members of visible minorities, people with disabilities, and LGBTQ2+ persons to apply.

If you require accommodations during the recruitment process or in the workplace due to a disability or other needs, please let us know. We will work with you to ensure the necessary arrangements are in place to support.

The salary range for this role is $45,000 to $60,000 per year. Compensation is determined by a combination of factors including a candidate’s experience, job-specific knowledge, and skills. Internal equity to ensure fairness across the organization and region/location is also considered.

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More about this job

Responsibilities

Provide administrative and technical support to the Real Estate team by preparing and processing insurance documents, invoices, submissions, renewals, and claims-related materials. Maintain accurate client and policy records in EPIC, monitor account requirements, escalate issues, and support relationships with clients, underwriters, and internal teams.

Requirements

A Level 1 BC Insurance Licence is preferred, and commercial insurance or related administrative experience is an asset. Candidates should have strong attention to detail, organization, time management, communication, and teamwork skills; EPIC and Microsoft Office experience are also assets.

Skills

Attention To Detail
Organization
Time Management
Managing Multiple Priorities
Meeting Deadlines
Communication
Teamwork
Commercial Insurance Administration
Policy Documentation
Client Service
EPIC
Microsoft Office
Claims Reporting
Relationship Building
Insurance Underwriting Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Real Estate Insurance
Level 1 BC Insurance Licence
EPIC
Microsoft Office
Certificates Of Insurance
Cover Notes
Coverage Summaries
Policy Documents
Endorsements
Applications
Renewals
Premium Follow-Up
Receivables
Insurance Submissions
Proposals
Claims Reporting
Policy Administration
Client Documentation
Underwriting Requirements
Binding Authorities
Risk Appetite
Account Servicing
Client Relationships
Underwriter Relationships

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