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Added 4 mins ago
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Associate Technical Consultant, Environmental Scientist
Worley
Calgary, AB · Edmonton, AB
- Full-time
…assessment, remediation, reclamation, and monitoring projects that support responsible development and long-term asset stewardship across Alberta and northern…
Added 4 mins ago
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Sales & Catering Manager - Courtyard by Marriott Edmonton Downtown
Concord Hospitality Enterprises
Edmonton, AB
- Full-time
…development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates…
Added 19 mins ago
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Fréchette, Vins d’exception | Associé(e) aux ventes sur le terrain – Contrat temporaire de 3 mois (avec possibilité d’extension)
A3 - Les agences de vins, bières et spiritueux
Montreal, QC
- Full-time
To support our team during a temporary period, we are seeking a Field Sales Associate (3-month temporary contract with possibility of extension) to serve the territories of Quebec City,…
Added 19 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Aurora, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
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Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart
Aurora, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
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Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Terrebonne, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 19 mins ago
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Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Aurora, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
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Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Aurora, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
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Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
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Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
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(CAN) Asset Protection Associate
Walmart
Cambridge, ON
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 19 mins ago
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(CAN) Fashion Associate
Walmart
Guelph, ON
- Part-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 19 mins ago
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(CAN) Préposé au déchargement
Walmart
Terrebonne, QC
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 19 mins ago
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(CAN) Overnight Associate
Walmart
Guelph, ON
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 19 mins ago
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Stocking 1 Team Associate
Walmart
Hawkesbury, ON
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 19 mins ago
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(CAN) OMNI - (CAN) OMNI Customer Fulfillment Associate (E Commerce Associate)
Walmart
Edmonton, AB
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 19 mins ago
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Lot Associate Part-Time - 7052 Regina
The Home Depot
Regina, SK
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 19 mins ago
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Sales Associate Part-Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
Added 19 mins ago
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Sales Associate Part-Time - 7052 Regina
The Home Depot
Regina, SK
- Part-time
Added 19 mins ago
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Front End Associate - 7052 Regina
The Home Depot
Regina, SK
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 34 mins ago
TC
Customer Service Coordinator- Full Time - Dorval Oakville
TJX Companies
Oakville, ON
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
SD
Infirmier(ère), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Delson, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 1 hour ago
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Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
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Pharmacy Student, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Albert, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Waypoint

Client Associate, Commercial Insurance, Real Estate

Burnaby, BC, Canada

$45,000 to $60,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $45,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

POSITION OVERVIEW

The Client Associate/Account Administrator provides administrative and technical support to the Real Estate team, working closely with Risk Advisors and Client Managers to ensure accurate documentation, timely processing and a consistent client experience. The role supports day-to-day servicing of commercial real estate accounts while maintaining accurate client and policy information in EPIC.

This is an on-site role at our legacy Acera office location in Burnaby.

RESPONSIBILITIES:

Documentation & Processing

Prepare certificates of insurance, cover notes, coverage summaries and other client documentation.
Process policy documents, endorsements, applications and renewal information.
Prepare invoices and support premium and receivables follow-up.
Prepare submissions, proposals and other materials in support of new business and renewals.
Assist with formatting client documents, including letters, proposals, and emails tailored to clients.
Maintain, update, and organize correspondence and documentation for entry into EPIC as required.

File Review & Policy Support

Maintain accurate client, property and policy information in EPIC.
Assist with claims reporting and related documentation.
Monitor outstanding activities, documentation and account requirements to ensure timely completion.
Identify missing information or coverage concerns and escalate to the appropriate team member.
Escalate complex or urgent issues to Account Managers or leadership as appropriate to ensure timely resolution.
Stay up to date on company risk appetite, underwriting requirements, and Binding Authorities relevant to commercial accounts.

Relationship Building & Industry Knowledge

Work closely with Risk Advisors and Client Managers to support the servicing needs of Real Estate clients.
Develop and maintain professional relationships with insurance underwriters and industry partners.
Communicate effectively with internal and external stakeholders to support service delivery and client needs.
Attend industry, broker, and company events as appropriate to strengthen market knowledge and professional relationships.

Additional duties and responsibilities may be added during the course of employment.

Requirements:

Level 1 BC Insurance Licence preferred.
Commercial insurance or related administrative experience is an asset.
Strong desire to build a career in commercial insurance with a focus on small business clients.
Strong attention to detail, organization and time-management skills.
Ability to manage multiple priorities and deadlines.
Strong communication and teamwork skills.
Experience with EPIC and Microsoft Office is an asset.

Navacord is deeply committed to fostering a workplace that embraces diversity, equity, and inclusion. We honour and respect the unique backgrounds, experiences, and perspectives of all individuals. We actively encourage women, Indigenous peoples, members of visible minorities, people with disabilities, and LGBTQ2+ persons to apply.

If you require accommodations during the recruitment process or in the workplace due to a disability or other needs, please let us know. We will work with you to ensure the necessary arrangements are in place to support.

The salary range for this role is $45,000 to $60,000 per year. Compensation is determined by a combination of factors including a candidate’s experience, job-specific knowledge, and skills. Internal equity to ensure fairness across the organization and region/location is also considered.

Apply About employer

More about this job

Responsibilities

Provide administrative and technical support to the Real Estate team by preparing and processing insurance documents, invoices, submissions, renewals, and claims-related materials. Maintain accurate client and policy records in EPIC, monitor account requirements, escalate issues, and support relationships with clients, underwriters, and internal teams.

Requirements

A Level 1 BC Insurance Licence is preferred, and commercial insurance or related administrative experience is an asset. Candidates should have strong attention to detail, organization, time management, communication, and teamwork skills; EPIC and Microsoft Office experience are also assets.

Skills

Attention To Detail
Organization
Time Management
Managing Multiple Priorities
Meeting Deadlines
Communication
Teamwork
Commercial Insurance Administration
Policy Documentation
Client Service
EPIC
Microsoft Office
Claims Reporting
Relationship Building
Insurance Underwriting Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Real Estate Insurance
Level 1 BC Insurance Licence
EPIC
Microsoft Office
Certificates Of Insurance
Cover Notes
Coverage Summaries
Policy Documents
Endorsements
Applications
Renewals
Premium Follow-Up
Receivables
Insurance Submissions
Proposals
Claims Reporting
Policy Administration
Client Documentation
Underwriting Requirements
Binding Authorities
Risk Appetite
Account Servicing
Client Relationships
Underwriter Relationships

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