Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 3 mins ago
BP
Receiving Associate (Part time)
Bass Pro Shops
Halifax, NS
- Part-time
Reporting to the Operations Manager, a Part Time Receiving Associate is responsible for backend operations including receiving, warehouse, inventory control, replenishment, stocking and…
Added 10 mins ago
WC
(CAN) People Lead
Wal-Mart Canada Corp
Surrey, BC
- Full-time
The People Lead supports the Store Manager and leadership team by leading human resources functions that promote compliance, engagement, and operational excellence. This role ensures fair…
Added 10 mins ago
WC
(CAN) Day Remodel Team Lead- Overnights(Temp)
Wal-Mart Canada Corp
Hamilton, ON
- Full-time
To assist in the leadership of the Remodel team, driving processes through partnership with the Day Remodel Manager and ensure a high level of customer service while ensuring task…
Added 10 mins ago
A
Front Desk Agent (Part-Time)
AccorHotel
Toronto, ON
- $30.75 CAD / hour
- Part-time
- On-site
Must have effective communication skills · Must have a good command of the English language
Added 10 mins ago
MC
Customer Service Representative
Mac's Convenience Stores, Inc
Elmira, ON
- Part-time
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 10 mins ago
MC
Customer Service Representative
Mac's Convenience Stores, Inc
Elmira, ON
- Part-time
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 10 mins ago
Sales Associate-Retail
Roots
Newmarket, ON
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 10 mins ago
Lawyer - Major Cases
Saskatchewan Legal Aid Commission
Saskatoon, SK
The successful candidate must be based in Saskatchewan and will be required to travel to LAS Area Offices and court points as needed
Added 10 mins ago
PH
Laboratory Assistant
PHARMALOGIC HOLDINGS
Lachine, QC
- Full-time
Laboratory Assistant - Reports to: Facility Manager - Schedule: 4:00 p.m. – 12:00 a.m.
Added 10 mins ago
Employment Counsellor
VPI INC.
Etobicoke, ON
Work collaboratively with the Branch Manager to monitor and achieve individual and team performance targets, including Job Seeker Financial Support allocations and expenditures, job…
Added 10 mins ago
Employment Counsellor
VPI INC.
Ajax, ON
Work collaboratively with the Branch Manager to monitor and achieve individual and team performance targets, including Job Seeker Financial Support allocations and expenditures, job…
Added 10 mins ago
Employment Counsellor
VPI INC.
Hamilton, ON
Work collaboratively with the Branch Manager to monitor and achieve individual and team performance targets, including Job Seeker Financial Support allocations and expenditures, job…
Added 10 mins ago
AP
Talent Acquisition Coordinator
AFD Petroleum Ltd.
Edmonton, AB
- Temporary
…accurate in ADP Workforce Now. Reporting to our Human Resources Manager, you’ll work alongside a small, collaborative HR team that values fair, consistent, and well-documented…
Added 10 mins ago
SHOP LABOURER
AFD Petroleum Ltd.
Nisku, AB
…with setups unique to every customer. Reporting to the Service Manager, the Shop Laborer is required to work on fuel tanks and prepare them for the next job. This involves setting the tanks…
Added 10 mins ago
WT
Service Delivery Manager
WBM Technologies
Calgary, AB
- Full-time
Added 10 mins ago
Senior Sales Associate
FHC ENTERPRISES LTD.
Gibsons, BC
Communicating with the Assistant Store Manager or Store Manager about out of stock positions
Added 10 mins ago
Sales Associate
FHC ENTERPRISES LTD.
Gibsons, BC
Communicating with the Assistant Store Manager or Store Manager about out of stock positions
Added 10 mins ago
Senior Sales Associate
FHC ENTERPRISES LTD.
Vanderhoof, BC
Communicating with the Assistant Store Manager or Store Manager about out of stock positions
Added 10 mins ago
Assistant Store Manager
FHC ENTERPRISES LTD.
Vanderhoof, BC
We are currently looking for an Assistant Store Manager to join our dynamic team.
Added 10 mins ago
Senior Sales Associate
FHC ENTERPRISES LTD.
Grand Forks, BC
Communicating with the Assistant Store Manager or Store Manager about out of stock positions
Added 10 mins ago
Sales Associate
FHC ENTERPRISES LTD.
Grand Forks, BC
Communicating with the Assistant Store Manager or Store Manager about out of stock positions
Added 10 mins ago
KW
Distribution Administrator
Kintetsu World Express Inc.
Brampton, ON
- $20 to $21 CAD / hour
- Full-time
Investigate shipping and receiving issues, notify the direct supervisor or manager of identified concerns, and recommend appropriate solutions.
Added 10 mins ago
WE
Mechanical Engineer-in-Training
Williams Engineering Canada Inc
Vancouver, BC
- Full-time
Position Purpose: Working closely with the Project Manager, assisting on various projects, and contributing to the technical capability and production requirements of the Service Line.…
Added 10 mins ago
Intermediate Mechanical Engineer
Williams Engineering Canada Inc
Calgary, AB
Reports to: Team Lead, Engineering Manager, or Branch Manager
Added 10 mins ago
Fleet Line Haul Driver
Leons Furniture Limited
Dartmouth, NS
accommodation at any stage of the process, please let the hiring manager know

WBM Technologies

Service Delivery Manager

Calgary, AB, Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of experience in service delivery, service coordination, scheduling, dispatch, or a similar client-focused role.
Posting language: English
Posted: Oct 28, 2026

Original job description

ABOUT THE ROLE

Lead a team of technical professionals while overseeing service delivery for a portfolio of clients. You will strengthen client relationships, keep commitments and priorities on track, and foster an environment where your team can do its best work.

This opportunity is well suited to an organized, people-focused leader who combines excellent customer service with a practical understanding of IT service delivery.

ABOUT WBM

WBM Technologies is one of Western Canada’s leading IT solutions providers. We are passionate about technology, committed to our communities, and focused on creating meaningful outcomes for our clients and team members.

We are looking for people who are accountable, collaborative, and motivated to grow with us as we work toward becoming the #1 Managed Service Provider in Western Canada.

WHAT YOU WILL DO

Build and maintain trusted relationships with assigned clients, acting as a key point of contact for service delivery.
Lead, support, and develop a team of technical professionals, helping them stay aligned, accountable, and successful.
Coordinate priorities, scheduling, dispatch, and day-to-day service needs across a changing workload.
Monitor service levels, reporting, and client commitments, addressing risks and following through on action items.
Work closely with internal teams to resolve challenges, improve processes, and deliver a consistent client experience.
Use sound judgment, creativity, and problem-solving skills to keep work moving and support positive outcomes.

WHAT YOU’LL BRING

2+ years of experience in service delivery, service coordination, scheduling, dispatch, or a similar client-focused role.
Experience leading, guiding, or coordinating people in a fast-paced environment.
A strong customer service mindset with clear, professional communication skills.
Excellent organization, time management, and the ability to manage shifting priorities.
Working knowledge of the IT industry and service-level expectations.
Strong skills in Microsoft Excel, Outlook, PowerPoint, and Word. Experience with Power BI and SLA reporting is an asset.
A collaborative approach and a genuine desire to help clients and team members succeed.

WHAT SUCCESS LOOKS LIKE

Clients feel informed, supported, and confident in the service they receive.
The technical team has clear direction, strong support, and shared accountability.
Service commitments, priorities, and follow-ups are managed consistently.
You identify practical ways to strengthen service delivery and the overall client experience.

WHY JOIN WBM?

At WBM, you’ll be part of a team that values collaboration, learning, and meaningful work. Your role will contribute directly to helping organizations across Western Canada succeed.

ADDITIONAL DETAILS

WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.

WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report.

Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.

Connect with us on LinkedIn @wbmtech.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Service Delivery Manager at WBM Technologies will build relationships with assigned clients and lead a technical team. They will coordinate priorities, scheduling and dispatch, and monitor service levels and client commitments.

Requirements

Candidates need 2+ years in service delivery, coordination, scheduling, dispatch or a similar client-focused role, plus people-leadership experience. WBM also wants strong customer service and communication skills, IT industry knowledge, and Microsoft Office skills.

Skills

Service delivery management
Team leadership
Team development
Scheduling
Dispatch coordination
Priority management
SLA reporting
Service level monitoring
Risk management
Process improvement
IT service delivery
Customer service
Written and verbal communication
Time management
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Power BI

Benefits

Medical coverage
Dental coverage
Disability coverage
Group RRSP
Career growth opportunities
Community involvement opportunities

Keywords

Service Delivery Manager
service delivery
IT service management
managed services
team leadership
dispatch
scheduling
SLA reporting
service level agreements
Power BI
Microsoft Excel
Outlook
PowerPoint
Word
IT project management
customer service
managed service provider
IT operations
account management

Seniority

Mid level

Perks

Retirement plan

Tools

Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Power BI

Languages

English

Report this job

Work requirements

Jobs in Canada