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Added 22 mins ago
BG
Administrateur·trice du bureau (poste temporaire) | Office Administrator
Brandt Group of Companies
Saguenay, QC · Chicoutimi, QC
- Full-time
Brandt is currently seeking an Office Administrator (temporary) for our Chicoutimi Construction and Forestry location.
Added 22 mins ago
DF
Systems Administrator
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
DUCA is looking for a Systems Administrator to join our growing team!
Added 22 mins ago
C
Construction Administrator
Confidential
Vaughan, ON
- Full-time
We are seeking an organized and detail-oriented Office Administrator to support equipment cost coding, data entry, and day-to-day office operations. The ideal candidate will have experience…
Added 22 mins ago
P
Desktop Senior Engineer
PeoplePilot
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
Microsoft Modern Desktop Administrator certification.
Added 22 mins ago
C
Contract Administrator
Confidential
Vaughan, ON
- Full-time
We are seeking a Construction Contracts Administrator to support the review, negotiation, administration, and ongoing management of construction contracts.
Added 22 mins ago
CN
Administrative Office Assistant
Commissionaires Nova Scotia
Bedford, NS
- Full-time
…Assistant is responsible for working with Human Resources Senior Administrator to accurately maintain administration for employee files, security clearances and benefits, along with…
Added 51 mins ago
SG
Payroll and Benefits Administrator
S3 Group Ltd.
Medicine Hat, AB
- Full-time
Added 51 mins ago
IG
Flight Coordinator
Insight Global
Longueuil, QC
- $28 to $42 CAD / hour
- Contract
Insight Global is seeking a Flight Administrator to join the corporate team of a top aerospace company flying out of St-Hubert, QC. This role is 5x week onsite in St-Hubert, QC.
Added 51 mins ago
TC
Estimating Administrator
Thomas Cavanagh Construction Limited
Ottawa, ON · Kanata, ON
- Full-time
Thomas Cavanagh Construction Limited is seeking an organized and detail-oriented Estimating Administrator to support our civil estimating team. This position plays an important role in…
Added 51 mins ago
RH
Administrative Assistant
Robert Half
London, ON
- $55,000 to $64,000 CAD / year
- Full-time
Previous experience as an Administrative Assistant, Executive Assistant, Office Administrator, or Office Coordinator
Added 1 hour ago
IR
Construction Coordinator
Impact Recruitment
Surrey, BC
- Contract
Work closely with Project Managers, the Project Coordinator, Project Administrator, accounting, site teams, trades, and consultants to keep projects moving forward.
Added 1 hour ago
RT
Office administrator
REDLEAF TRANSPORT LTD
Winnipeg, MB
- From $31.35 CAD / hour
- Full-time
- On-site
Added 2 hours ago
P
Test Center Administrator (PT)
Prometric
Toronto, ON
- Part-time
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company…
Added 2 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Excellent opportunity for an experienced (5+ years) Accounts Payable Administrator to join a global organization, located in Bolton. This is an on-site position. You will report to the…
Added 2 hours ago
AC
Payroll Specialist
Aston Carter
Calgary, AB
- $24.03 to $28.84 CAD / hour
- Contract
Job Description: Aston Carter's client is seeking a detail-oriented Payroll Support Administrator to assist the Payroll Lead with day-to-day payroll data entry and administration for…
Added 3 hours ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
Added 3 hours ago
G
Office Administrator
GagaMuller
Regina, SK
- Full-time
We are looking for an Office Administrator to join GagaMuller. You will collaborate with experienced, diverse, and passionate teams, fostering a strong social dynamic and collective sense…
Added 4 hours ago
J
Project Manager (Engineering)
Jobgether
Canada
- $100,000 to $140,000 CAD / year
- Full-time
Added 4 hours ago
CO
Supervisor - Quality, Education & Business Services (Temporary Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
- Temporary
POSITION SUMMARY: Under the general supervision of the Administrator and in collaboration with interdisciplinary teams, assesses, plans, designs, implements, delivers, and evaluates…
Added 6 hours ago
H
Health Services Manager St Brieux
HealthCareersInSask.ca
St. Brieux, SK
- Full-time
Job Description: Reporting to the Director Long Term Residential Care, the Facility Administrator is responsible for planning, coordinating, implementing and evaluating the day to day…
Added 6 hours ago
D
Dental Receptionist - Dentistry on Elgin
dentalcorp
Cambridge, ON · Dentistry on Elgin
- Full-time
The wage for this Dental Administrator position is $19-$22/hour depending on skills, experience, and location.
Added 7 hours ago
T
Accounting Administrator
TPH
Toronto, ON
- Full-time
TPH is looking for a detail-oriented and organized Accounting Administrator to join our Finance team. The Accounting Administrator will support day-to-day accounting activities across the…
Added 7 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Excellent opportunity for an experienced (5+ years) Accounts Payable Administrator to join a global organization, located in Bolton. This is an on-site position. You will report to the…
Added 8 hours ago
LC
Store Administrator, Hourly Part Time Day
Loblaw Companies Limited
Victoria, BC
- Part-time
Added 8 hours ago
J
Project Manager (Engineering)
Jobgether
Canada
- $100,000 to $140,000 CAD / year
- Full-time

WCB-Alberta

IT Specialist II

AB, Canada
Edmonton, AB, Canada

$75,416 to $88,707 CAD / year · Full-time

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Job details

Pay: $75,416 to $88,707 CAD / year
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Posting language: English
Posted: Oct 27, 2026

Original job description

IT Specialist II

Business Technology Services

Edmonton, AB

Permanent, Full Time

People are at the heart of everything we do.

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference:

Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting, software technical assurance, vulnerability management, pipeline creation, and deployment. The IT Specialist II will prepare documentation to maintain the supportability of the applications as per standards and assist the Application & Cloud Services team members and support the Business Technology Services department with projects, activities, and problem resolution as required.

Your responsibilities:

Installation of software in the environment, adhering to change management practices.
Troubleshoot complex hardware or software problems, with standard or non-standard products.
Conducts research on new technology as requested.
Resolves IT related questions or problems.
Prepare systems or environment documentation as per standards.
Ticket response / Liaise with service desk.
Identify and assist in the creation of on-prem & cloud-based processes, which will enable you to contribute to support the business.
Provides training or mentoring within the Application & Cloud Services team or to other BTS groups and provides feedback that will assist senior staff in making both tactical and strategic decisions.
Responsible for hardware and software testing, scripting, packaging, and distribution, and responsible for key deliverables in technology implementation projects.
Support and administration of on-prem and cloud environments.
Participation in the planning and support of ACS projects and initiatives through continuous feedback and research.
Be able to perform as primary support, maintenance, and administration for at least two WCB IT on-prem applications and cloud-based environments (i.e. eCO, PAM, RapidReport, SAM, LCR, Akumina, Workday, etc.)
May be asked to co-ordinate short-term technology initiatives or projects.
There is a requirement to participate in an on-call support rotation.
As an IT professional you may be contacted outside of regular business hours for response to emergency situations.

Your experience and skills:

Graduate from a recognized university or institute of technology in a computer related discipline.
Familiar with Microsoft Power Apps, Teams, Dynamics 365, Integration Runtime.
Demonstrates commitment to continuous learning and self-improvement.
Must have or pursue ISP (Information Systems Professional) designation.
Must have or pursue Azure Fundamentals AZ-900.
Demonstrate competency in supporting Windows systems, Linux skills would be considered an asset.
Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Strong interpersonal and communication skills, as well as good client service skills.
Strong team player.
Ability to learn and adapt to new technology and processes.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance, supportive leadership, and a caring and collaborative work environment. For more information, please see our Employee Handbook.

Salary: $75,416 to $88,707 per annum (Salary Grade 10)

Successful candidate must reside in Alberta and be able to work in person from our Edmonton downtown office as required. Final candidates are required to undergo a security clearance (and credit check) as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Closing Date: November 10, 2026

We thank all applicants for their interest; however, only candidates selected for a skills assessment, pre-interview video, and/or interview will be contacted.

Apply About employer

More about this job

Responsibilities

Manage day-to-day application operations, including software installation, troubleshooting, testing, scripting, vulnerability management, and deployment across on-premises and cloud environments. Maintain application support documentation, respond to service requests, contribute to technology projects, and provide support and mentoring to team members.

Requirements

Requires a degree from a recognized university or institute of technology in a computer-related discipline and at least three years of IT industry experience, including one year in technical support. Candidates should have Windows support skills, familiarity with Microsoft Power Apps, Teams, Dynamics 365, and Integration Runtime, and must hold or pursue the ISP designation and Azure Fundamentals AZ-900 certification.

Skills

Application Operations
Software Installation
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging And Distribution
Windows Systems Support
Cloud Administration
Change Management
Technical Documentation
Client Service
Communication
Teamwork

Benefits

Flexible Work Schedules
Hybrid Work Opportunities
Supportive Leadership
Collaborative Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Application And Cloud Services
Business Technology Services
Application Operations
Software Installation
Change Management
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging
Software Distribution
On-Premises Environments
Cloud Environments
Windows
Linux
Microsoft Power Apps
Microsoft Teams
Dynamics 365
Integration Runtime
Azure Fundamentals AZ-900
Information Systems Professional
Technical Support
Technical Documentation
Service Desk
Technology Implementation
Workday
PAM
eCO
RapidReport

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