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Added 4 mins ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 4 mins ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 4 mins ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 4 mins ago
TH
Senior Scientist & Program Head, DSCB Research Program
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 4 mins ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 4 mins ago
TH
Clinical Research Regulatory Compliance Lead
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 4 mins ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 4 mins ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 4 mins ago
TH
Canada Impact+ Emerging Leader
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 34 mins ago
T
Directeur·trice, Gestion de produits, Expérience musicale & matériel / Director of Product Management, Music Experience & Hardware
TouchTunes
Montreal, QC
- Full-time
…musicale auprès de dizaines de millions d'adeptes, à travers notre application mobile et notre réseau de plus de 65 000…
Added 34 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Guelph, ON
- Full-time
Lead platform and application software planning, controlling and coordination of a development team elease train to deliver and meet defined goals using Scaled Agile development practices.
Added 34 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Toronto, ON
- Full-time
Lead platform and application software planning, controlling and coordination of a development team elease train to deliver and meet defined goals using Scaled Agile development practices.
Added 34 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Vaughan, ON
- Full-time
Lead platform and application software planning, controlling and coordination of a development team elease train to deliver and meet defined goals using Scaled Agile development practices.
Added 34 mins ago
S
Intermediate Electrical Designer/Engineer
SCIEX
Vaughan, ON
- $90,000 to $103,000 CAD / year
- Full-time
…on input requirements and support implementation and system integration activities while following established guidelines, procedures, and design practices. In this role you will work…
Added 34 mins ago
S
Senior Electrical Engineer/Designer
SCIEX
Vaughan, ON
- $111,333 to $122,500 CAD / year
- Full-time
Lead prototype builds, bring-up, characterization, troubleshooting, root-cause analysis, subsystem integration, and risk-based testing to ensure performance, stability, safety, reliability,…
Added 34 mins ago
Postdoctoral Fellow, Microbial community engineering
National Research Council Canada
Montreal, QC
Within a multidisciplinary team, the successful candidate will lead the design, construction, and experimental evaluation of synthetic microbial consortia.
Added 34 mins ago
Centrifugal Microfluidic Immune Monitoring Postdoctoral Fellow
National Research Council Canada
Boucherville, QC
Integrated into the MD–Precision Diagnostics Team at NRC Boucherville, where you can leverage established expertise, infrastructure, and ongoing research activities, you will lead the…
Added 50 mins ago
Senior Technical Delivery Manager - Web & Cloud Platforms
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Toronto, ON
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each…
Added 1 hour ago
LA
Director, Lawyer Services and Payments (24 months)
Legal Aid Ontario
Toronto, ON
- Contract
Lead, coach, and develop a high-performing team while supporting employee engagement, talent development, and succession planning.
Added 1 hour ago
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Calgary, AB
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Added 1 hour ago
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Coordinator, Education, Training and Development
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- Full-time
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Added 2 hours ago
PC
Data & AI Transformation Director
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable…
Added 2 hours ago
LI
Software Developer
Lotus IT Solutions
Enterprise, ON
- Contract
…expertise in Oracle Siebel configuration, development, and integration to support the design, development, and maintenance of enterprise-level CRM and financial applications. This role…
Added 2 hours ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…software quality assurance, commercial off-the-shelf (COTS) application testing, functional and non-functional testing, test automation, defect management, and system integration testing.…
Added 2 hours ago
SM
RQ11599 – Technology Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…administration, middleware operations, infrastructure planning, system integration, and business intelligence solutions. The ideal candidate will have strong hands-on expertise in Oracle…

WCB-Alberta

IT Specialist II

AB, Canada
Edmonton, AB, Canada

$75,416 to $88,707 CAD / year · Full-time

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Job details

Pay: $75,416 to $88,707 CAD / year
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Posting language: English
Posted: Oct 27, 2026

Original job description

IT Specialist II

Business Technology Services

Edmonton, AB

Permanent, Full Time

People are at the heart of everything we do.

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference:

Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting, software technical assurance, vulnerability management, pipeline creation, and deployment. The IT Specialist II will prepare documentation to maintain the supportability of the applications as per standards and assist the Application & Cloud Services team members and support the Business Technology Services department with projects, activities, and problem resolution as required.

Your responsibilities:

Installation of software in the environment, adhering to change management practices.
Troubleshoot complex hardware or software problems, with standard or non-standard products.
Conducts research on new technology as requested.
Resolves IT related questions or problems.
Prepare systems or environment documentation as per standards.
Ticket response / Liaise with service desk.
Identify and assist in the creation of on-prem & cloud-based processes, which will enable you to contribute to support the business.
Provides training or mentoring within the Application & Cloud Services team or to other BTS groups and provides feedback that will assist senior staff in making both tactical and strategic decisions.
Responsible for hardware and software testing, scripting, packaging, and distribution, and responsible for key deliverables in technology implementation projects.
Support and administration of on-prem and cloud environments.
Participation in the planning and support of ACS projects and initiatives through continuous feedback and research.
Be able to perform as primary support, maintenance, and administration for at least two WCB IT on-prem applications and cloud-based environments (i.e. eCO, PAM, RapidReport, SAM, LCR, Akumina, Workday, etc.)
May be asked to co-ordinate short-term technology initiatives or projects.
There is a requirement to participate in an on-call support rotation.
As an IT professional you may be contacted outside of regular business hours for response to emergency situations.

Your experience and skills:

Graduate from a recognized university or institute of technology in a computer related discipline.
Familiar with Microsoft Power Apps, Teams, Dynamics 365, Integration Runtime.
Demonstrates commitment to continuous learning and self-improvement.
Must have or pursue ISP (Information Systems Professional) designation.
Must have or pursue Azure Fundamentals AZ-900.
Demonstrate competency in supporting Windows systems, Linux skills would be considered an asset.
Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Strong interpersonal and communication skills, as well as good client service skills.
Strong team player.
Ability to learn and adapt to new technology and processes.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance, supportive leadership, and a caring and collaborative work environment. For more information, please see our Employee Handbook.

Salary: $75,416 to $88,707 per annum (Salary Grade 10)

Successful candidate must reside in Alberta and be able to work in person from our Edmonton downtown office as required. Final candidates are required to undergo a security clearance (and credit check) as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Closing Date: November 10, 2026

We thank all applicants for their interest; however, only candidates selected for a skills assessment, pre-interview video, and/or interview will be contacted.

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More about this job

Responsibilities

Manage day-to-day application operations, including software installation, troubleshooting, testing, scripting, vulnerability management, and deployment across on-premises and cloud environments. Maintain application support documentation, respond to service requests, contribute to technology projects, and provide support and mentoring to team members.

Requirements

Requires a degree from a recognized university or institute of technology in a computer-related discipline and at least three years of IT industry experience, including one year in technical support. Candidates should have Windows support skills, familiarity with Microsoft Power Apps, Teams, Dynamics 365, and Integration Runtime, and must hold or pursue the ISP designation and Azure Fundamentals AZ-900 certification.

Skills

Application Operations
Software Installation
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging And Distribution
Windows Systems Support
Cloud Administration
Change Management
Technical Documentation
Client Service
Communication
Teamwork

Benefits

Flexible Work Schedules
Hybrid Work Opportunities
Supportive Leadership
Collaborative Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Application And Cloud Services
Business Technology Services
Application Operations
Software Installation
Change Management
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging
Software Distribution
On-Premises Environments
Cloud Environments
Windows
Linux
Microsoft Power Apps
Microsoft Teams
Dynamics 365
Integration Runtime
Azure Fundamentals AZ-900
Information Systems Professional
Technical Support
Technical Documentation
Service Desk
Technology Implementation
Workday
PAM
eCO
RapidReport

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