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Added 1 day ago
GS
IT Operations Lead
Giatec Scientific Inc.
Ottawa, ON
- Full-time
- Cloud certifications (Azure Administrator, AWS SysOps, or equivalent)
Added 1 day ago
AW
Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
…Microsoft Certified: DevSecOps Engineer Professional/Expert, Azure Administrator Associate, Azure Solutions Architect Expert, or equivalent cloud/DevSecOps…
Added 1 day ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
…Microsoft Certified: DevSecOps Engineer Professional/Expert, Azure Administrator Associate, Azure Solutions Architect Expert, or equivalent cloud/DevSecOps…
Added 1 day ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
This is a highly collaborative role. You will partner with data engineering, data science, security, cloud infrastructure, and finance teams to set platform standards, guide adoption of new…
Added 1 day ago
GE
Database Administrator (Temporary)
Greater Essex County District School Board
Windsor, ON
- Full-time
The Database Administrator is a technical lead for the databases, data integrations, data warehouse, reporting and internally developed applications that support the Board’s student and…
Added 1 day ago
HD
Cyber and System Security Specialist
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
Reporting to the Manager, Infrastructure Services, the successful candidate will lead within the operations and security function in the IIT department, providing guidance and recommend…
Added 2 days ago
PC
Atlassian Architect - Canada FTE
Praecipio Consulting
Remote, Canada
- Full-time
- Remote
Consultative Solutioning: Lead discovery sessions with client stakeholders to understand business requirements, pain points, and processes. Translate these needs into scalable, robust, and…
Added 2 days ago
R
Oracle Exadata Cloud@Customer (ExaCC) Senior DBA Consultant
Raise
Calgary, AB
- Full-time
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Added 2 days ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…environment, including migration from legacy on-premises telephony to cloud calling and cloud contact center…
Added 2 days ago
TC
Senior Database Administrator (Oracle Application DBA / AWS Cloud)
Tata Consultancy Services
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
We are seeking an experienced Senior Oracle Application DBA to optimize, scale, and maintain mission-critical database applications. This role partners closely with development and…
Added 2 days ago
AC
Database Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
We are seeking a Database Administrator with strong database engineering and operational expertise to manage secure, reliable, and high-performing enterprise database services. This role…
Added 2 days ago
A
System Administrator
Actalent
Vancouver, BC
- $85,000 to $125,000 CAD / year
- Full-time
The Systems Administrator is a technical resource responsible for the design, implementation, administration, and ongoing improvement of infrastructure and customer environments. This role…
Added 2 days ago
BR
IT Systems Administrator | Administrateur(trice) de systèmes informatiques
BUSAC Real Estate | BUSAC Immobilier
Montreal, QC
- Full-time
We are looking for a hands-on IT Systems Administrator to run IT for our Montréal office of about 30 employees. As BUSAC's dedicated IT resource, you will support users, maintain our…
Added 2 days ago
E
AI DevOps Specialist (AI Enablement & Secure DevOps)
Experis
Canada
- Contract
This specialist will bridge the gap between AI development pipelines, secure networking infrastructure, and cloud platform services. They will take a hands-on lead in configuring…
Added 2 days ago
AC
Telephony and Mobility Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
…innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and…
Added 2 days ago
GS
Senior Systems Administrator
Gertex Solutions
Toronto, ON · Etobicoke, ON
- Full-time
…Managed Service Provider (MSP), serving as the internal technical lead and primary escalation point for day-to-day operations. The role spans ERP and CRM administration, infrastructure,…
Added 2 days ago
SI
Database Administrator
STACK IT Recruitment
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
We're hiring a Database Administrator to join an established recovery-audit firm that helps large corporations find and recover overpayments in their accounts payable. The role looks after…
Added 3 days ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
…communication skills, customer-centric leadership, and the ability to lead virtual teams across Microsoft, partner organizations, and customer stakeholders. The Copilot Cloud Solution…
Added 4 days ago
TI
Salesforce Business Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
- Lead and support day-to-day project activities, ensuring adherence to the organization’s risk culture, compliance standards, and operational controls.
Added 4 days ago
Systems Administrator 3 - Enterprise Observability
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Designs and implements monitoring, observability, and operational support solutions across applications, infrastructure, cloud, container platforms, and digital services.
Added 4 days ago
Systems Administrator
Exchange Technology Services Inc.
Winnipeg, MB
Reporting to the Technical Lead, Managed Services, the Systems Administrator is responsible for the administration, support, maintenance, and continual improvement of client and internal…
Added 4 days ago
Systems Administrator 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Designs and implements monitoring, observability, and operational support solutions across applications, infrastructure, cloud, container platforms, and digital services.
Added 4 days ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton - Jarvis
- Full-time
Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team…
Added 4 days ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton, AB
- $75,416 to $88,707 CAD / year
- Full-time
Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team…
Added 5 days ago
YU
Systems Administrator
Yorkville University
Toronto, ON
- Full-time
Reporting to the Director IT Security and Infrastructure we are hiring a Systems Administrator to join our IT team at Yorkville University. As our new Systems Administrator, you will be…

WCB-Alberta

IT Specialist II

AB, Canada
Edmonton, AB, Canada

$75,416 to $88,707 CAD / year · Full-time

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Job details

Pay: $75,416 to $88,707 CAD / year
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Posting language: English
Posted: Oct 27, 2026

Original job description

IT Specialist II

Business Technology Services

Edmonton, AB

Permanent, Full Time

People are at the heart of everything we do.

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference:

Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting, software technical assurance, vulnerability management, pipeline creation, and deployment. The IT Specialist II will prepare documentation to maintain the supportability of the applications as per standards and assist the Application & Cloud Services team members and support the Business Technology Services department with projects, activities, and problem resolution as required.

Your responsibilities:

Installation of software in the environment, adhering to change management practices.
Troubleshoot complex hardware or software problems, with standard or non-standard products.
Conducts research on new technology as requested.
Resolves IT related questions or problems.
Prepare systems or environment documentation as per standards.
Ticket response / Liaise with service desk.
Identify and assist in the creation of on-prem & cloud-based processes, which will enable you to contribute to support the business.
Provides training or mentoring within the Application & Cloud Services team or to other BTS groups and provides feedback that will assist senior staff in making both tactical and strategic decisions.
Responsible for hardware and software testing, scripting, packaging, and distribution, and responsible for key deliverables in technology implementation projects.
Support and administration of on-prem and cloud environments.
Participation in the planning and support of ACS projects and initiatives through continuous feedback and research.
Be able to perform as primary support, maintenance, and administration for at least two WCB IT on-prem applications and cloud-based environments (i.e. eCO, PAM, RapidReport, SAM, LCR, Akumina, Workday, etc.)
May be asked to co-ordinate short-term technology initiatives or projects.
There is a requirement to participate in an on-call support rotation.
As an IT professional you may be contacted outside of regular business hours for response to emergency situations.

Your experience and skills:

Graduate from a recognized university or institute of technology in a computer related discipline.
Familiar with Microsoft Power Apps, Teams, Dynamics 365, Integration Runtime.
Demonstrates commitment to continuous learning and self-improvement.
Must have or pursue ISP (Information Systems Professional) designation.
Must have or pursue Azure Fundamentals AZ-900.
Demonstrate competency in supporting Windows systems, Linux skills would be considered an asset.
Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Strong interpersonal and communication skills, as well as good client service skills.
Strong team player.
Ability to learn and adapt to new technology and processes.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance, supportive leadership, and a caring and collaborative work environment. For more information, please see our Employee Handbook.

Salary: $75,416 to $88,707 per annum (Salary Grade 10)

Successful candidate must reside in Alberta and be able to work in person from our Edmonton downtown office as required. Final candidates are required to undergo a security clearance (and credit check) as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Closing Date: November 10, 2026

We thank all applicants for their interest; however, only candidates selected for a skills assessment, pre-interview video, and/or interview will be contacted.

Apply About employer

More about this job

Responsibilities

Manage day-to-day application operations, including software installation, troubleshooting, testing, scripting, vulnerability management, and deployment across on-premises and cloud environments. Maintain application support documentation, respond to service requests, contribute to technology projects, and provide support and mentoring to team members.

Requirements

Requires a degree from a recognized university or institute of technology in a computer-related discipline and at least three years of IT industry experience, including one year in technical support. Candidates should have Windows support skills, familiarity with Microsoft Power Apps, Teams, Dynamics 365, and Integration Runtime, and must hold or pursue the ISP designation and Azure Fundamentals AZ-900 certification.

Skills

Application Operations
Software Installation
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging And Distribution
Windows Systems Support
Cloud Administration
Change Management
Technical Documentation
Client Service
Communication
Teamwork

Benefits

Flexible Work Schedules
Hybrid Work Opportunities
Supportive Leadership
Collaborative Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Application And Cloud Services
Business Technology Services
Application Operations
Software Installation
Change Management
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging
Software Distribution
On-Premises Environments
Cloud Environments
Windows
Linux
Microsoft Power Apps
Microsoft Teams
Dynamics 365
Integration Runtime
Azure Fundamentals AZ-900
Information Systems Professional
Technical Support
Technical Documentation
Service Desk
Technology Implementation
Workday
PAM
eCO
RapidReport

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