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Added 32 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 1 hour ago
Procurement Specialist
Aecon
Fredericton, NB
Evaluate quotations with technical and construction teams.
Added 2 hours ago
AC
Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 2 hours ago
U
TSG Specialist
UPS
Surrey, BC
- Full-time
…employee conducts hardware and software planning and provides technical advice and informal training to customers. This position organizes and coordinates activities for installing,…
Added 2 hours ago
A
Spare Parts Specialist
ABB
Mississauga, ON
- Full-time
The Spare Parts Specialist supports service sales on spare parts enquiries and coordinates the entire customer supply process, implementation, and execution, to achieve high-level service…
Added 2 hours ago
L
Legal Engineer - In-House
Legora
Toronto, ON
- Full-time
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Added 2 hours ago
FH
Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
Fraser Health
New Westminster, BC
- Full-time
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Added 2 hours ago
FH
Simulation Operations Specialist - Operations Centre
Fraser Health
Surrey, BC
- Full-time
We are hiring a Full Time Simulation Operations Specialist - Operations Centre to join our team in Surrey, B.C.
Added 3 hours ago
S
Railway Systems Integration Specialist
SYSTRA
Toronto, ON
- Full-time
…responsibility for system integration within the corridor and provides technical support to the Corridor Technical leads to support integration. This includes integration of Railway Systems…
Added 4 hours ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in software quality assurance, commercial off-the-shelf (COTS) application testing, functional and…
Added 4 hours ago
F
Principal Process Specialist
Fluor
Vancouver, BC
- Full-time
The purpose of this position is to provide technical expertise in multiple areas of Process Technology. The role leads other engineers/specialists in executing project assignments and…
Added 4 hours ago
EC
Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
Eaton’s Electrical sector is currently seeking a Power System Automation Specialist. This position can be based at one of our listed Eaton location in Ontario, Quebec or Nova Scotia and…
Added 5 hours ago
SG
Drill & Blast Specialist
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Working closely with Mining Operations, Technical Services, Geology, Survey, Mobile Maintenance, and drilling and explosives contractors, the Specialist supports regulatory compliance,…
Added 5 hours ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
…audit evidence. The role provides day-to-day functional and technical support, supports period-end and year-end close, and liaises with internal and external auditors on system controls,…
Added 7 hours ago
FH
Simulation Operations Specialist - Operations Centre
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Full-time
We are hiring a Full Time Simulation Operations Specialist - Operations Centre to join our team in Surrey, B.C.
Added 7 hours ago
UO
Research Coordinator, Community Health Sciences
University of Calgary
Calgary, AB
- Full-time
…patient-centred health services research, prognostic communication, and implementation of evidence-informed…
Added 7 hours ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton - Jarvis
- Full-time
…Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting,…
Added 7 hours ago
MEP Technical Manager - Scarborough Subway Extension (STC)
Aecon
Toronto, ON · Scarborough, ON
As part of the Scarborough Transit Connect project based in Scarborough, Aecon is looking for a qualified MEP Technical Manager to join our team.
Added 7 hours ago
C
Senior Application Support Specialist / Database Administrator
CGI
Halifax, NS
- Full-time
Provide technical expertise during application development, testing, and implementation activities.
Added 7 hours ago
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the…
Added 7 hours ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton, AB
- $75,416 to $88,707 CAD / year
- Full-time
…Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting,…
Added 7 hours ago
FC
Principal Process Specialist
Fluor Corporation
Vancouver, BC
- Full-time
The purpose of this position is to provide technical expertise in multiple areas of Process Technology. The role leads other engineers/specialists in executing project assignments and may…
Added 7 hours ago
RO
Hydrocarbon Lead
Rubicon Organics™
Delta, BC
- $55,000 to $70,000 CAD / year
- Full-time
The Hydrocarbon Lead will work closely with the Hydrocarbon Extraction Specialist and other technical and operational partners to maintain process consistency, product quality and equipment…
Added 8 hours ago
Y
Talent Acquisition Specialist - Technical and Sales (B2B)
YuJa
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
Assist in the implementation and continuous improvement of employee learning and development initiatives
Added 8 hours ago
AC
Specialist, Product Delivery - Temporary
Air Canada
Dorval, QC
- Full-time
…strengthen our position as a global leader, we are looking for a Specialist, Product Delivery to join our dynamic IT Product team in…

WCB-Alberta

IT Specialist II

AB, Canada
Edmonton, AB, Canada

$75,416 to $88,707 CAD / year · Full-time

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Job details

Pay: $75,416 to $88,707 CAD / year
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Posting language: English
Posted: Oct 27, 2026

Original job description

IT Specialist II

Business Technology Services

Edmonton, AB

Permanent, Full Time

People are at the heart of everything we do.

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference:

Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting, software technical assurance, vulnerability management, pipeline creation, and deployment. The IT Specialist II will prepare documentation to maintain the supportability of the applications as per standards and assist the Application & Cloud Services team members and support the Business Technology Services department with projects, activities, and problem resolution as required.

Your responsibilities:

Installation of software in the environment, adhering to change management practices.
Troubleshoot complex hardware or software problems, with standard or non-standard products.
Conducts research on new technology as requested.
Resolves IT related questions or problems.
Prepare systems or environment documentation as per standards.
Ticket response / Liaise with service desk.
Identify and assist in the creation of on-prem & cloud-based processes, which will enable you to contribute to support the business.
Provides training or mentoring within the Application & Cloud Services team or to other BTS groups and provides feedback that will assist senior staff in making both tactical and strategic decisions.
Responsible for hardware and software testing, scripting, packaging, and distribution, and responsible for key deliverables in technology implementation projects.
Support and administration of on-prem and cloud environments.
Participation in the planning and support of ACS projects and initiatives through continuous feedback and research.
Be able to perform as primary support, maintenance, and administration for at least two WCB IT on-prem applications and cloud-based environments (i.e. eCO, PAM, RapidReport, SAM, LCR, Akumina, Workday, etc.)
May be asked to co-ordinate short-term technology initiatives or projects.
There is a requirement to participate in an on-call support rotation.
As an IT professional you may be contacted outside of regular business hours for response to emergency situations.

Your experience and skills:

Graduate from a recognized university or institute of technology in a computer related discipline.
Familiar with Microsoft Power Apps, Teams, Dynamics 365, Integration Runtime.
Demonstrates commitment to continuous learning and self-improvement.
Must have or pursue ISP (Information Systems Professional) designation.
Must have or pursue Azure Fundamentals AZ-900.
Demonstrate competency in supporting Windows systems, Linux skills would be considered an asset.
Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Strong interpersonal and communication skills, as well as good client service skills.
Strong team player.
Ability to learn and adapt to new technology and processes.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance, supportive leadership, and a caring and collaborative work environment. For more information, please see our Employee Handbook.

Salary: $75,416 to $88,707 per annum (Salary Grade 10)

Successful candidate must reside in Alberta and be able to work in person from our Edmonton downtown office as required. Final candidates are required to undergo a security clearance (and credit check) as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Closing Date: November 10, 2026

We thank all applicants for their interest; however, only candidates selected for a skills assessment, pre-interview video, and/or interview will be contacted.

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More about this job

Responsibilities

Manage day-to-day application operations, including software installation, troubleshooting, testing, scripting, vulnerability management, and deployment across on-premises and cloud environments. Maintain application support documentation, respond to service requests, contribute to technology projects, and provide support and mentoring to team members.

Requirements

Requires a degree from a recognized university or institute of technology in a computer-related discipline and at least three years of IT industry experience, including one year in technical support. Candidates should have Windows support skills, familiarity with Microsoft Power Apps, Teams, Dynamics 365, and Integration Runtime, and must hold or pursue the ISP designation and Azure Fundamentals AZ-900 certification.

Skills

Application Operations
Software Installation
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging And Distribution
Windows Systems Support
Cloud Administration
Change Management
Technical Documentation
Client Service
Communication
Teamwork

Benefits

Flexible Work Schedules
Hybrid Work Opportunities
Supportive Leadership
Collaborative Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Application And Cloud Services
Business Technology Services
Application Operations
Software Installation
Change Management
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging
Software Distribution
On-Premises Environments
Cloud Environments
Windows
Linux
Microsoft Power Apps
Microsoft Teams
Dynamics 365
Integration Runtime
Azure Fundamentals AZ-900
Information Systems Professional
Technical Support
Technical Documentation
Service Desk
Technology Implementation
Workday
PAM
eCO
RapidReport

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