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Added 18 mins ago
MS
Onboarding Data Architect, AVP
Morgan Stanley
Calgary, AB
- Full-time
…fast-paced and evolving environment focusing on all aspects of client readiness and support for clients as they move through the full lifecycle of onboarding activities onto the Morgan…
Added 1 hour ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
…team, mechanical installer, commissioning FSR, applications specialist through regular onsite visits to project…
Added 1 hour ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
…team, mechanical installer, commissioning FSR, applications specialist through regular onsite visits to project…
Added 1 hour ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
…team, mechanical installer, commissioning FSR, applications specialist through regular onsite visits to project…
Added 1 hour ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
…team, mechanical installer, commissioning FSR, applications specialist through regular onsite visits to project…
Added 1 hour ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
White Rock, BC
- Full-time
…an interprofessional team in the management of an assigned client caseload including assessments, coaching, interventions, client care services and follow up to enable clients and their…
Added 1 hour ago
BT
Senior Accountant
Baker Tilly Canada
The Pas, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
MN
Regional Manager
Mosaic North America
AB · Edmonton, AB
- Full-time
Oversee ongoing merchandising, brand ambassador, and field execution services to ensure client expectations, program standards, and retail objectives are consistently met or exceeded.
Added 1 hour ago
D
Senior Advisor, Business development and sales support
Desjardins
Laval, QC · Montreal, QC · Saint-Jérôme, QC
- Full-time
…relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You…
Added 2 hours ago
FH
Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
Fraser Health
New Westminster, BC
- Full-time
The Clinical Nurse Specialist (CNS) supports expert nursing care to patients/residents/clients/families and functions as a clinical leader in a particular specialty area within a designated…
Added 2 hours ago
FH
Simulation Operations Specialist - Operations Centre
Fraser Health
Surrey, BC
- Full-time
We are hiring a Full Time Simulation Operations Specialist - Operations Centre to join our team in Surrey, B.C.
Added 3 hours ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
Our client is seeking an IT Specialist to join our growing IT team. In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems…
Added 4 hours ago
I
Territory Account Manager V
Insight
Montreal, QC
- Full-time
…relations commerciales pour vendre des produits, logiciels et services par téléphone et e-mail. Ce poste reçoit des appels entrants et effectue des appels sortants axés sur le développement…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
Kitchener, ON
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
Calgary, AB
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
London, ON
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
Toronto, ON
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
Ottawa, ON
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
AB · Edmonton, AB
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
Montreal, QC
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
Winnipeg, MB
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 4 hours ago
J
Indigenous Procurement Specialist
Jacobs
Burnaby, BC
- $80,000 to $115,000 USD / year
- Full-time
Jacobs is currently looking to hire an Indigenous Procurement Specialist to join our dynamic team in any of our canadian offices. Our Jacobs Indigenous Relations team is evolving to meet…
Added 5 hours ago
RB
Evergreen Client/Banking Advisor
Royal Bank of Canada
Cochrane, AB
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 5 hours ago
RB
Banking Advisor - Brampton & Mississauga (Bilingual: Mandarin, Cantonese, Arabic, Tagalog)
Royal Bank of Canada
ON · BRAMPTON, Ontario
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 5 hours ago
I-
Employment Specialist
ISSofBC - Immigrant Services Society of BC
BC · British Columbia, Canada
- Full-time
Our work also includes employment services delivered through WorkBC, which connects job seekers across British Columbia with employment supports, training and opportunities to help them…

WCB-Alberta

IT Specialist II

AB, Canada
Edmonton - Jarvis, Canada

Salary: $75,416 to $88,707 per annum (Salary Grade 10) · Full-time

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Job details

Pay: Salary: $75,416 to $88,707 per annum (Salary Grade 10)
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Posting language: English
Posted: Oct 27, 2026

Original job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

IT Specialist II

Job Type:

Permanent / Full time

Job Location:

Edmonton, Alberta

IT Specialist II
Business Technology Services

Edmonton, AB

Permanent, Full Time

People are at the heart of everything we do

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference:

Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting, software technical assurance, vulnerability management, pipeline creation, and deployment. The IT Specialist II will prepare documentation to maintain the supportability of the applications as per standards and assist the Application & Cloud Services team members and support the Business Technology Services department with projects, activities, and problem resolution as required.

Your responsibilities:

Installation of software in the environment, adhering to change management practices.
Troubleshoot complex hardware or software problems, with standard or non-standard products.
Conducts research on new technology as requested.
Resolves IT related questions or problems.
Prepare systems or environment documentation as per standards.
Ticket response / Liaise with service desk.
Identify and assist in the creation of on-prem & cloud-based processes, which will enable you to contribute to support the business.
Provides training or mentoring within the Application & Cloud Services team or to other BTS groups and provides feedback that will assist senior staff in making both tactical and strategic decisions.
Responsible for hardware and software testing, scripting, packaging, and distribution, and responsible for key deliverables in technology implementation projects.
Support and administration of on-prem and cloud environments.
Participation in the planning and support of ACS projects and initiatives through continuous feedback and research.
Be able to perform as primary support, maintenance, and administration for at least two WCB IT on-prem applications and cloud-based environments (i.e. eCO, PAM, RapidReport, SAM, LCR, Akumina, Workday, etc.)
May be asked to co-ordinate short-term technology initiatives or projects.
There is a requirement to participate in an on-call support rotation.
As an IT professional you may be contacted outside of regular business hours for response to emergency situations.

Your experience and skills:

Graduate from a recognized university or institute of technology in a computer related discipline.
Familiar with Microsoft Power Apps, Teams, Dynamics 365, Integration Runtime.
Demonstrates commitment to continuous learning and self-improvement.
Must have or pursue ISP (Information Systems Professional) designation.
Must have or pursue Azure Fundamentals AZ-900.
Demonstrate competency in supporting Windows systems, Linux skills would be considered an asset.
Minimum of 3 years’ experience in the IT industry, with at least 1 year of technical support experience with proven technical troubleshooting skills.
Strong interpersonal and communication skills, as well as good client service skills.
Strong team player.
Ability to learn and adapt to new technology and processes.

We offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance, supportive leadership, and a caring and collaborative work environment. For more information, please see our Employee Handbook.

Salary: $75,416 to $88,707 per annum (Salary Grade 10)

Successful candidate must reside in Alberta and be able to work in person from our Edmonton downtown office as required. Final candidates are required to undergo a security clearance (and credit check) as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Closing Date: November 10, 2026

We thank all applicants for their interest; however, only candidates selected for a skills assessment, pre-interview video, and/or interview will be contacted.

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More about this job

Responsibilities

Install, maintain, troubleshoot, test, and deploy applications across on-premises and cloud environments, while managing vulnerabilities and supporting service requests. Document systems, contribute to technology projects and processes, and provide application support, training, and mentoring, including participation in an on-call rotation.

Requirements

A degree from a recognized university or institute of technology in a computer-related discipline and at least three years of IT industry experience, including one year in technical support, are required. Candidates should have Windows support skills, strong troubleshooting and communication abilities, and must have or pursue the ISP designation and Azure Fundamentals AZ-900; familiarity with Microsoft Power Apps, Teams, Dynamics 365, and Integration Runtime is also sought.

Skills

Application Operations
Software Installation
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Testing
Scripting
Software Packaging and Distribution
Windows Systems Support
Cloud Administration
On-Premises Administration
Change Management
Technical Documentation
Client Service
Communication
Mentoring and Training

Benefits

Flexible Work Schedules
Hybrid Work Opportunities
Work-Life Balance
Supportive Leadership
Collaborative Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Application and Cloud Services
Business Technology Services
Application Operations
Software Installation
Change Management
Troubleshooting
Vulnerability Management
Pipeline Creation
Software Technical Assurance
On-Premises Environments
Cloud Environments
Microsoft Power Apps
Microsoft Teams
Dynamics 365
Integration Runtime
Windows
Linux
Azure Fundamentals AZ-900
Information Systems Professional (ISP)
Scripting
Software Testing
Software Packaging
Software Distribution
Technical Documentation
Service Desk
Continuous Learning
On-Call Support

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