Employer & Community Coordinator

Company Description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: 1600 15th Ave, Prince George BC V2L 3X3

As an Employer & Community Coordinator, you'll be responsible for creating and supporting awareness of WorkBC services to employers and communities. The Employer and Community Coordinator helps the community access services, promoting local job creation and labour market development and develops partnerships to meet the diverse needs of individuals, employers, and communities. The Employer and Community Coordinator monitors local labour market demand and development, and acts as a bridge for this information back to the Services Team. This role actively ensures WorkBC Employment Services contributes to an inclusive and progressive economy in the catchment by helping employers and communities develop a strong workforce. The Employer and Community Coordinator takes the lead role to develop and deliver frequent events throughout the catchment.

What you'll do

• Lead Labour Market Network meetings to bring together community and employer stakeholders to support effective labour market functioning
• Provide professional services effectively through face to face (in centre and outreach), virtual (telephone and using online tools), and written methods
• Successfully promotes WorkBC services to all stakeholders
• Effectively communicates and coordinates with others while creating linkages between external stakeholders and team members
• Exhibit a strong customer orientation while sharing information and delivering services within contract and policy requirements
• Actively engages in business and community events, as an attendee or exhibitor, to achieve WCG/program goals, including Chamber of Commerce, Board of Trade functions and other community or employer-based trade shows
• Engage in local Business Associations and committees, and participates in community and employer events, to achieve WCG program goals
• Responsible for input of activities into the WCG Customer Relations Management (CRM) database
• Provide and update current and accurate Labour Market Information (LMI) in print and electric formats (job market, occupations and industries, current and forecasted conditions and trends, training, local employers, other programs)
• Include resources to support employers to hire, train, and retain workers and in developing HR strategies
• Represent WCG as the labour market expert for the catchment
• Takes lead role to successfully generate new client volume to WorkBC in the community, including inclusion groups
• Hosts group-based information sessions as related to services for clients and communities
• Leads service initiative events and activities to engage community and clients in WorkBC services

Qualifications

What you bring

• Demonstrated experience marketing programs to, and building partnerships with, employers, community agencies, and other stakeholders
• Experience in providing workforce development information to employers; assessing employer needs and recommending appropriate supports and resources
• Strong digital literacy skills including Microsoft Office Suite and, for example, in using social media to promote service access to community and employers
• Comprehensive knowledge of labour market trends
• Experience and sensitivity in working with persons with a broad range of cultural backgrounds and/or barriers to employment
• Proven sales aptitude and excellent customer service skills
• Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
• Ability to work outside regular business hours as required
• A valid driver’s licence and access to a reliable vehicle are required. This is a regional role and involves occasional travel within the catchment area, including Mackenzie and Valemount.

Preferred Criteria:

• Post-secondary certificate, degree or diploma in business or marketing
• Certified Career Development Practitioner (CCDP) designation
• Proficiency in French and/or other languages in addition to English
• Established relationships with employers and/or community organizations within the Prince George catchment
• Experience with provincial government and other online tools such as ICM, online employment services

Additional Information

What we offer

• Competitive salary of $61,000 per year
• Comprehensive and flexible health and dental benefits
• RRSP Matching program of 2.5% base earnings
• Ongoing learning and development opportunities
• Generous time-off policies that promote work/life balance
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Program: WorkBC - Prince George

Travel Expectations: Yes (see description for details)

Employment Type: Permanent