Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
RP
Temporary Customer Service Representative - Royal Bank Plaza
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 1 min ago
RP
Temporary Customer Service Representative (Weekends) - Maple Leaf Square
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 1 min ago
PP
Technical Inside Sales
Preston Phipps Inc
Mississauga, ON
- Full-time
Preston Phipps is looking for a technically capable, organized and customer-focused Inside Sales Representative to support our Central Canada sales team. This role is at the centre of our…
Added 1 min ago
RC
Inside/Counter Sales Representative
Rexel Canada
Kelowna, BC
- Full-time
We are looking for a sharp, customer-focused Inside/Counter Sales Representative to join our electrical wholesale team in Kelowna, BC. This is a front-line role supporting contractors and…
Added 18 mins ago
W
Material Handling Field Technician
Wajax
London, ON
- Full-time
Service and repair equipment in the shop and on-site for the customer.
Added 32 mins ago
M
Sales Representative | Sydney, NS | Onsite
MCI
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS…
Added 32 mins ago
NM
Bilingual Collections Representative
Nissan Motor Corporation
Mississauga, ON
- Full-time
The incumbent must have excellent telephone, interpersonal, organization and diplomacy skills
Added 1 hour ago
WI
Service Centre Outbound Specialist (Fixed Term)
WCG International Consultants Ltd.
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Notre-Dame-des-Prairies, QC · Joliette, QC
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Val-d'Or, QC
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 1 hour ago
AA
Customer Service Representative - Auto Body (North York-Thornhill)
Assured Automotive
Vaughan, ON
- Full-time
Valid driver’s license required
Added 1 hour ago
M
Senior Financial Analyst
Manulife
Toronto, ON · Montreal, QC
- Full-time
Added 1 hour ago
M
Risk Data Scientist
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Exposure to cloud platforms (e.g., Azure, AWS, or GCP) for data processing, model development, or solution deployment
Added 1 hour ago
M
Manager, Global Data Governance
Manulife
Toronto, ON
- Full-time
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in…
Added 1 hour ago
M
Senior Quantitative Analyst
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in…
Added 2 hours ago
Clerk 4
The Government of Nova Scotia
NS · MCLELLAN'S BROOK, NS
Must possess the ability to work within deadlines and with accuracy
Added 2 hours ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 2 hours ago
NC
Inside / Counter Sales Representative
Noble Corporation
Kitchener, ON
- Full-time
Must Haves and Nice to Haves · You Must Have:
Added 2 hours ago
AI
Warehouse Representative
Applied Industrial Technologies
Hamilton, ON
- Full-time
…mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides…
Added 2 hours ago
GE
Customer Service Representative
GFL Environmental Inc.
Toronto, ON
- Part-time
The Customer Service Representative is responsible for delivering exceptional customer service, managing incoming and outgoing customer communications, resolving inquiries and complaints,…
Added 2 hours ago
GO
Clerk 4
Government of Nova Scotia
NS · McLellan's Brook, NS
- Internship
Must possess the ability to work within deadlines and with accuracy
Added 2 hours ago
GO
Clerk 4
Government of Nova Scotia
Truro, NS
- Full-time
Providing front line customer service including processing incoming and outgoing mail and responding to telephone and in person inquiries;
Added 2 hours ago
A
Bilingual Customer Service Representative
Altis
Mississauga, ON
- Full-time
You'll collaborate with sales, warehouse, and operations teams to support efficient order processing and customer satisfaction.
Added 2 hours ago
EE
Order Specialist
Express Employment Professionals - Cambridge
Cambridge, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Order Desk/Inside Sales representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company…
Added 2 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
New Minas, NS
- $17 to $17.25 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…

WCG International Consultants Ltd.

Service Centre Outbound Specialist (Fixed Term)

Toronto, ON, Canada

Competitive salary of $54,632 per year · Full-time

Apply on jobs.smartrecruiters.com About employer

Applications open in a new tab.

Job details

Pay: Competitive salary of $54,632 per year
Job type: Full-time
Experience: Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: Onsite - Toronto, ON

Status: 6-Months Fixed Term

Interviewing Timeline: Interviews will commence in the first week of November.

The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure individuals are connected to the right supports. This role provides key support to Service Providers, Jobseekers, Employers, and internal teams, while accurately documenting interactions and tracking activities and targets. The position also involves auditing and processing financial claims in alignment with WCG guidelines, requiring strong attention to detail, compliance, and confidentiality.

What you'll do

Connect with clients through high-volume outbound outreach, using phone, text, and email to build rapport, gather information, and support their employment journey.
Verify, process and update key client information, including employment status and outcomes, ensuring data is accurate, current, and aligned with program requirements.
Contribute to service delivery across the network, supporting a range of activities that strengthen performance, data quality, and reporting for Employment Ontario providers.
Maintain clear, accurate, and compliant records of all client interactions, ensuring documentation meets internal standards and regulatory expectations.
Work closely with internal teams to share insights, resolve issues, and support the efficient flow of information across operational and claims-related processes.
Support a variety of operational initiatives through project work and targeted outreach activities, contributing to continuous improvement and system-wide outcomes.
Act as a key point of contact for outbound engagement, helping ensure clients remain connected, informed, and supported throughout their employment journey.
Process client and employer financial support claims
Demonstrate flexibility to be able to change activities based on changing requirements and business needs

Qualifications

What you bring

Strong auditing background and data entry experience
Bilingual (English and French) would be considered an asset
Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Proficient in MS Office especially Excel and Word
Detail oriented with a high level of accuracy
Ability to adapt to change
Understanding of the needs of a highly confidential environment
Able to maintain composure during difficult and high-pressure situations
Results driven with creative approach to idea generation and problem solving
Excellent organizational and time management skills
Ability to working in fast paced environment with changing workload

Preferred Criteria:

Knowledge of the Employment Services industry

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,632 per year
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Program: Employment Srvs Sppt - EO

Travel Expectations: No

Employment Type: Temporary

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

The Service Centre Outbound Specialist is responsible for high-volume outbound outreach to clients to support their employment journey and process financial claims. They must accurately document interactions, maintain compliance with program guidelines, and collaborate with internal teams to ensure efficient service delivery.

Requirements

Candidates should have 2-3 years of experience in a service-oriented role with a strong background in auditing and data entry. Proficiency in MS Office, specifically Excel and Word, along with excellent organizational skills and the ability to work in a fast-paced environment are required.

Skills

Auditing
Data entry
Customer service
Outbound outreach
Financial claims processing
MS Office
Excel
Word
Attention to detail
Compliance
Confidentiality
Time management
Problem solving
Communication
Data quality

Benefits

Ongoing learning and development opportunities
Generous time-off policies
Work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Service Centre
Outbound Specialist
Claims Team
Employment Ontario
Auditing
Data Entry
Financial Claims
Outreach
Client Engagement
Compliance
MS Office
Excel
Word
Employment Services
Reporting
Data Quality
Operational Support
Documentation
Time Management
Problem Solving

Report this job

Work requirements

Jobs in Canada