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Added 4 hours ago
PS
Senior Business Analyst
Persistent Systems
Halifax, NS
- Full-time
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's…
Added 4 hours ago
GROWMARK Marketing Intern (Agriculture) - SUMMER 2027 - Central Ontario FS - Guelph, ON
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Guelph, ON
…Intern that is eager to play a pivotal role in advancing our digital tools and marketing…
Added 4 hours ago
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Financial Service Representative - Intake
CIBC
Ottawa, ON · Manotick Mews
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
Added 4 hours ago
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- Full-time
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Equity, Diversity & Inclusion (EDI) Specialist, Indigenous Health & Wellness, BORN - Temporary Full-Time
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- $49.02 to $57.65 CAD / hour
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WCG Services

Employment Consultant

Kelowna, BC, Canada

Competitive salary of $54,300 per year · Full-time

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Job details

Pay: Competitive salary of $54,300 per year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: 107-1835 Gordon Dr. Kelowna, B.C. V1Y 3A4

Travel Expectations: Between Centres to support operational coverage within the Kelowna, West Kelowna or Rutland Centres

Like WCG, you believe in the power of work to transform lives. As an Employment Consultant, you’ll be responsible for aassisting clients to find and maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client.

Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.

Who we're looking for

You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through employment-specific training opportunities. With a professional but empathetic lens, you’ll manage multiple client cases with the end goal of helping clients achieve and maintain sustainable employment, increased independence and self-sufficiency.

As a member of our strong and caring team, you will make a difference at the personal and community level by ensuring WorkBC clients achieve their employment goals and receive the best support possible.

What you’ll do

Assess clients to determine eligibility and ability to look for work as part of a larger, individual action plan
Case management of approximately 80-100 assigned clients in the primary information system (ICM), including, documentation in client eligibility determination, recording client progress, and referrals to interventions and results
Meet WorkBC program goals and service utilization targets
Maintain strong partner relationships internally and externally
Work proactively to maintain Centre job board
Attend Job Fairs and other employer related networking opportunities
Host community and employer events
Research and identify employers and sector opportunities on behalf of clients

Qualifications

What you bring

Post-secondary certificate, degree or diploma in a relevant field
Case Management experience required
Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders
Knowledge of the local labour market, community resources and government assistance programs
Knowledge of job search techniques, career development tools and issues relating to unemployment
Strong digital literacy including social media and Microsoft Office Suite
Adherence to confidentiality and professional codes of conduct

Preferred Criteria

Certified Career Development Practitioner (CCDP) designation
Experience with provincial government and other online tools such as ICM and online employment services

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,300 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

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More about this job

Responsibilities

Assess clients, manage a caseload of approximately 80–100 people, and provide coaching, referrals, and job placement support to help them achieve sustainable employment. Meet WorkBC program targets, maintain employer and community partnerships, and support job boards, job fairs, and community events.

Requirements

A post-secondary certificate, degree, or diploma in a relevant field and case management experience are required. Candidates should have experience coaching clients with complex barriers, building employer and community partnerships, and knowledge of local labour markets, job search methods, and government assistance programs; CCDP certification and experience with ICM are preferred.

Skills

Case Management
Client Assessment
Employment Counseling
Job Placement
Client Coaching and Mentoring
Employer Relationship Building
Community Partnership Development
Labour Market Research
Job Search Techniques
Career Development
Client Documentation
Microsoft Office
Social Media
Communication
Customer Service
Digital Literacy

Benefits

Health and Dental Benefits
RRSP Matching
Learning and Development Opportunities
Paid Time Off
Work-Life Balance
Inclusive Workplace

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Case Management
Integrated Case Management (ICM)
Client Eligibility
Individual Action Plans
Employment Services
Job Placement
Sustainable Employment
Client Coaching
Client Mentoring
Complex Barriers
Inclusion Groups
Employer Partnerships
Community Partnerships
Labour Market
Community Resources
Government Assistance Programs
Job Search Techniques
Career Development
Microsoft Office
Social Media
Client Documentation
Referrals
Job Boards
Job Fairs
Community Events
Certified Career Development Practitioner (CCDP)

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