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Added 2 hours ago
Bus Driver 1 - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Providing strong customer service, interacting directly with guests and staff members, anticipating needs, assisting with equipment when required, and being knowledgeable about resort…
Added 4 hours ago
PM
Retail Store Manager - Vaughan Mills Mall
POP MART
Vaughan, ON
- Full-time
…POP MART's creativity, energy, and commitment to outstanding service. You'll own business performance, talent development, visual presentation, inventory management, and daily operations…
Added 6 hours ago
C
Client Service Representative
CIBC
Maple Ridge, BC · Mission, BC · Pitt Meadows, BC
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 6 hours ago
Account Service Representative
the Lynden Family of Companies
Guelph, ON
Lynden International Logistics ULC is actively seeking a detail oriented Account Service Representative to join our team at our Guelph, ON location.
Added 10 hours ago
Maintenance Enforcement Officer (Program Admin Officer 3) (Relief)
The Government of Nova Scotia
SYDNEY, NS
The Maintenance Enforcement Program (MEP) is a free service of the Nova Scotia Department of Justice that helps you make or receive court-ordered maintenance payments when your court order…
Added 22 hours ago
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Trade Marketing Representative - Airdrie
BAT
AB · Edmonton, AB
- Full-time
Imperial Tobacco Canada - A member of the BRITISH AMERICAN TOBACCO GROUP has an exciting opportunity for a Trade Marketing Representative in Airdrie and the surrounding areas on a 12-month…
Added 23 hours ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- Part-time
…them and taking care of them with one of the highest customer service scores in…
Added 23 hours ago
C
Financial Services Representative - Universal Banker - Beaconsfield, QC
CIBC
Beaconsfield, QC · Saint-Louis, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services…
Added 23 hours ago
GC
Sales Representative
Grimco Canada Inc.
Edmonton, AB
- $50,000 to $55,000 CAD / year
- Full-time
The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing…
Added 1 day ago
T
Financial Planner
TD
Vaughan, ON · Maple, ON · Bolton, ON
- Full-time
Engaging fully as a valued team member and contributing to a positive, service-oriented workplace
Added 1 day ago
M
Account Representative
Movati
Windsor, ON
- Full-time
Account Representatives consistently deliver an exceptional customer service experience to current members too! They are strong relationship builders and maintain regular contact with Club…
Added 1 day ago
C
Mobile Financial Services Representative
CIBC
Kirkland, QC · Pointe-Claire, QC · Montreal, QC · Vaudreuil-Dorion, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll deliver an exceptional client experience to support CIBC’s vision of leadership in client relationships and increased client…
Added 1 day ago
C
Financial Services Representative - Universal Banker - Brossard
CIBC
Brossard, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services…
Added 1 day ago
C
First Nations/Métis/Inuit Candidates - Banking Centre Roles (Vancouver Lower Mainland)
CIBC
Maple Ridge, BC · Langley (District), BC · Mission, BC · Abbotsford, BC · White Rock, BC · Coquitlam, BC · Surrey, BC · Pitt Meadows, BC
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 1 day ago
C
Client Associate (IR licensed) Mandarin speaking
CIBC
Toronto, ON
- Full-time
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and…
Added 1 day ago
C
Client Service Representative
CIBC
Portage la Prairie, MB
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 1 day ago
C
Financial Services Representative II (Polish Speaking)
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 1 day ago
FC
Member Experience Representative - Repost
FirstOntario Credit Union
St. Catharines, ON
- Full-time
The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…
Added 1 day ago
FC
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
- Full-time
The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…
Added 1 day ago
FC
Member Service Centre Representative (Part-Time)
FirstOntario Credit Union
St. Catharines, ON
- Part-time
Provide prompt, efficient and courteous transactional sales and service to members over the phone. Proactively assist members to ensure that their needs have been met and refer to other…
Added 1 day ago
FC
Member Service Representative (Part-Time Temporary up to 12 months)
FirstOntario Credit Union
Hamilton, ON
- Part-time
Apply our "Member First" principles and service standards with all members and prospective members.
Added 1 day ago
LH
2600002650 - Dietary Aide
Lakeridge Health
Oshawa, ON
- Internship
To provide and promote safety and well-being of clients, meeting or exceeding the patient's expectations in a service role. Meal and nourishment delivery and pick up, food assembly; ware…
Added 1 day ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Estevan, SK
- Part-time
…the EMT/PCP, responds to emergent and non-emergent calls for service; and provides assessment, treatment and transportation of the ill or injured persons consistent with The Saskatchewan…
Added 1 day ago
LL
Operations Support - 2nd shift
Lineage Logistics
Milton, ON
- Full-time
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Added 1 day ago
LL
Operations Support - Mid Shift Floater
Lineage Logistics
Milton, ON
- Full-time
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.

WCG Services

Employment Consultant

Kelowna, BC, Canada

Competitive salary of $54,300 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive salary of $54,300 per year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: 301 Highway 33 W, Kelowna BC V1X 1X8 - Rutland

Travel Expectations: Between Centres to support operational coverage within the Kelowna, West Kelowna or Kelowna Centres

Like WCG, you believe in the power of work to transform lives. As an Employment Consultant, you’ll be responsible for assisting clients to find and maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client.

Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.

Who we're looking for

You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through employment-specific training opportunities. With a professional but empathetic lens, you’ll manage multiple client cases with the end goal of helping clients achieve and maintain sustainable employment, increased independence and self-sufficiency.

As a member of our strong and caring team, you will make a difference at the personal and community level by ensuring WorkBC clients achieve their employment goals and receive the best support possible.

What you’ll do

Assess clients to determine eligibility and ability to look for work as part of a larger, individual action plan
Case management of approximately 80-100 assigned clients in the primary information system (ICM), including, documentation in client eligibility determination, recording client progress, and referrals to interventions and results
Meet WorkBC program goals and service utilization targets
Maintain strong partner relationships internally and externally
Work proactively to maintain Centre job board
Attend Job Fairs and other employer related networking opportunities
Host community and employer events
Research and identify employers and sector opportunities on behalf of clients

Qualifications

What you bring

Post-secondary certificate, degree or diploma in a relevant field
Case Management experience required
Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders
Knowledge of the local labour market, community resources and government assistance programs
Knowledge of job search techniques, career development tools and issues relating to unemployment
Strong digital literacy including social media and Microsoft Office Suite
Adherence to confidentiality and professional codes of conduct

Preferred Criteria

Certified Career Development Practitioner (CCDP) designation
Experience with provincial government and other online tools such as ICM and online employment services

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,300 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Assess clients and manage a caseload of approximately 80–100 people, providing individualized support, referrals, and coaching to help them find and maintain sustainable employment. Build relationships with employers and community partners, support job placement and networking activities, and meet WorkBC program goals and service targets.

Requirements

A post-secondary certificate, degree, or diploma in a relevant field and case management experience are required. Candidates should have experience supporting clients with complex barriers, coaching and mentoring, employer and community partnership building, and knowledge of local labour markets, job search methods, community resources, and digital tools.

Skills

Case Management
Client Assessment
Employment Counseling
Client Coaching And Mentoring
Job Placement
Employer Outreach
Partnership Building
Labour Market Research
Job Search Techniques
Career Development
Community Resource Knowledge
Microsoft Office
Digital Literacy
Client Documentation
Confidentiality
Communication

Benefits

Health And Dental Benefits
RRSP Matching
Learning And Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Case Management
Individual Action Plans
Client Eligibility
Client Progress Documentation
Employment Services
Job Placement
Employer Outreach
Labour Market
Community Resources
Government Assistance Programs
Job Search Techniques
Career Development
Complex Barriers
Inclusion Groups
Employer Partnerships
Community Agencies
ICM
Microsoft Office Suite
Social Media
Job Board
Job Fairs
Employment Training
Service Utilization Targets
Confidentiality
Certified Career Development Practitioner

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