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Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- $17.6 CAD / hour
- Part-time
Added 1 hour ago
RF
Junior Sales Representative – Door-to-Door Sales & Marketing
Rydel Franchise Group
Vaughan, ON
- Part-time
Rydel Roofing is a growing Canadian roofing company dedicated to providing homeowners with high-quality roofing solutions and exceptional customer service.
Added 1 hour ago
LH
2600002036 - Recreation Therapist
Lakeridge Health
Pinewood, ON
- Full-time
Demonstrated ability to assess, plan and implement a personalized approach to service delivery within the guidelines of the Therapeutic Recreation Service Model in accordance with TRO…
Added 2 hours ago
GT
Store Associate
Giant Tiger
Bolton, ON
- Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 2 hours ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 3 hours ago
NB
Banking Advisor Jobs for Indigenous People
National Bank of Canada
Montreal, QC
- Full-time
Be a licenced mutual fund representative (MFR), if you aim to develop in a Banking Advisor role
Added 3 hours ago
NB
Investment and Retirement Specialist
National Bank of Canada
Montreal, QC
- Full-time
Added 3 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Laval, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 3 hours ago
NB
Investment Development Specialist
National Bank of Canada
Mississauga, ON
- Full-time
Valid Mutual Fund Representative (MFR) license
Added 3 hours ago
CO
Temporary Customer Experience Representative (up to 2 years)
City of Saint John
Saint John, NB
- Temporary
Join us as a Customer Experience Representative!
Added 4 hours ago
QF
Senior Outside Sales Representative – Key Accounts, Heavy-Duty Truck Parts
Quick Fit Parts Inc
Mississauga, ON
- Full-time
Senior Outside Sales Representative – Key Accounts, Heavy-Duty Truck Parts**
Added 4 hours ago
FC
Technicien(ne) comptes recevables / Accounts Receivable Technician
Fastco Canada
Vaudreuil-Dorion, QC
- Full-time
Work closely with the Customer Service Representative (CSR) team to coordinate order status, payment, and release requirements.
Added 4 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 4 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 5 hours ago
IB
2026 Seasonal Customer Experience Representative
Indigo Books & Music
Vancouver, BC
- $18.25 CAD / hour
- Part-time
Added 5 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…clinical trials, data-sharing, confidentiality, third-party service agreements, etc.) based on the requirements of the…
Added 5 hours ago
I
2026 Seasonal Customer Experience Representative
Indigo
Vancouver, BC
- $18.25 CAD / hour
- Part-time
Added 6 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 6 hours ago
AE
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters
Tsawwassen, BC
- Part-time
…Merchandising Team Leader by ensuring your store is always representative of AEO Brand…
Added 6 hours ago
HB
Key Holder - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 6 hours ago
HB
Assistant Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 6 hours ago
HB
Full Time Stock Associate - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Full-time
- Other
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal…
Added 6 hours ago
HB
Key Holder - BOSS Outlet - Ottawa
HUGO BOSS Canada, Inc.
Ottawa, ON
- Other
Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 6 hours ago
HB
Assistant Manager - HUGO Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 6 hours ago
HB
Full Time Key Holder - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Full-time
- Other
Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.

WCG Services

Employment Consultant

Kelowna, BC, Canada

Competitive salary of $54,300 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive salary of $54,300 per year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: 301 Highway 33 W, Kelowna BC V1X 1X8 - Rutland

Travel Expectations: Between Centres to support operational coverage within the Kelowna, West Kelowna or Kelowna Centres

Like WCG, you believe in the power of work to transform lives. As an Employment Consultant, you’ll be responsible for assisting clients to find and maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client.

Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.

Who we're looking for

You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through employment-specific training opportunities. With a professional but empathetic lens, you’ll manage multiple client cases with the end goal of helping clients achieve and maintain sustainable employment, increased independence and self-sufficiency.

As a member of our strong and caring team, you will make a difference at the personal and community level by ensuring WorkBC clients achieve their employment goals and receive the best support possible.

What you’ll do

Assess clients to determine eligibility and ability to look for work as part of a larger, individual action plan
Case management of approximately 80-100 assigned clients in the primary information system (ICM), including, documentation in client eligibility determination, recording client progress, and referrals to interventions and results
Meet WorkBC program goals and service utilization targets
Maintain strong partner relationships internally and externally
Work proactively to maintain Centre job board
Attend Job Fairs and other employer related networking opportunities
Host community and employer events
Research and identify employers and sector opportunities on behalf of clients

Qualifications

What you bring

Post-secondary certificate, degree or diploma in a relevant field
Case Management experience required
Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders
Knowledge of the local labour market, community resources and government assistance programs
Knowledge of job search techniques, career development tools and issues relating to unemployment
Strong digital literacy including social media and Microsoft Office Suite
Adherence to confidentiality and professional codes of conduct

Preferred Criteria

Certified Career Development Practitioner (CCDP) designation
Experience with provincial government and other online tools such as ICM and online employment services

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,300 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Assess clients and manage a caseload of approximately 80–100 people, providing individualized support, referrals, and coaching to help them find and maintain sustainable employment. Build relationships with employers and community partners, support job placement and networking activities, and meet WorkBC program goals and service targets.

Requirements

A post-secondary certificate, degree, or diploma in a relevant field and case management experience are required. Candidates should have experience supporting clients with complex barriers, coaching and mentoring, employer and community partnership building, and knowledge of local labour markets, job search methods, community resources, and digital tools.

Skills

Case Management
Client Assessment
Employment Counseling
Client Coaching And Mentoring
Job Placement
Employer Outreach
Partnership Building
Labour Market Research
Job Search Techniques
Career Development
Community Resource Knowledge
Microsoft Office
Digital Literacy
Client Documentation
Confidentiality
Communication

Benefits

Health And Dental Benefits
RRSP Matching
Learning And Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Case Management
Individual Action Plans
Client Eligibility
Client Progress Documentation
Employment Services
Job Placement
Employer Outreach
Labour Market
Community Resources
Government Assistance Programs
Job Search Techniques
Career Development
Complex Barriers
Inclusion Groups
Employer Partnerships
Community Agencies
ICM
Microsoft Office Suite
Social Media
Job Board
Job Fairs
Employment Training
Service Utilization Targets
Confidentiality
Certified Career Development Practitioner

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