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Added 10 mins ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Surrey, BC
- Full-time
…create excitement and connections with consumers in-store. As a Field Marketing Representative, you will be educating clients and offering President’s Choice Financial Products on behalf of…
Added 40 mins ago
YL
Customer Experience Representative
Young Living Essential Oils
Calgary, AB
- Full-time
The Customer Experience Representative serves as the first point of contact for customers and Brand Partners, ensuring a seamless, welcoming, and knowledgeable experience across all…
Added 55 mins ago
LH
2600002605 - Residential Secondary - PT Counsellor
Lakeridge Health
ON · Durham, ON
- Internship
Diploma or degree from an accredited College or University in the Human Services field.
Added 1 hour ago
H
Nurse B - Public Health Nurse
HealthCareersInSask.ca
Humboldt, SK
- Full-time
This position is multi-site and may cross former region and network boundaries to service communities
Added 1 hour ago
GP
Sales Development Rep
Genuine Parts Company
Edmonton, AB · UAPINC
- Full-time
The Sales Development Representative role professionally represents Motion Industries
Added 1 hour ago
Manager, Information and Dispute Resolution (Designated)
The Government of Nova Scotia
Halifax, NS
…day-to-day operations, manage workflow and resources, monitor service quality, and identify opportunities to continuously improve how services are delivered to Nova…
Added 1 hour ago
Information Processing Tech. (Information Processing Technician 4)
The Government of Nova Scotia
Halifax, NS
…considered; graduation from a certification program in the field of Information Technology or Records Management would be considered an…
Added 1 hour ago
LP
Senior Administrator & Yardi Operations (Condominium)
Larlyn Property Management Ltd.
London, ON
- Full-time
Partner with company executives, managers to implement strategic initiatives across operations and client service functions.
Added 1 hour ago
Customer Service Representative
Price Industries Limited
Winnipeg, MB
We're looking for a Customer Service Representative (CSR) to serve as the primary contact for a group of assigned customer accounts and take ownership of their orders. The CSR is the voice…
Added 1 hour ago
0
Inside Sales Representative
0229f850-4aff-4275-beb3-9bf6c8fb1f1c
Ajax, ON · Mississauga, ON
- Full-time
Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be…
Added 2 hours ago
B
Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 hours ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 hours ago
SS
Sales Representative
Simple Staffing
Remote, Canada
- $70,000 to $1,000,000 USD / year
- Full-time
- Remote
Identify the specific needs of customers and tailor solutions that fit their lifestyle delivering best-in-class customer service experience
Added 2 hours ago
Employment Consultant - Integrated Employment Services (Newmarket)
ACCES Employment
Newmarket, ON
A post-secondary education in Career and Work Counseling, Social Services, Adult Education, or a related field and/or 5 years related work experience.
Added 2 hours ago
RP
Temporary Customer Service Representative (Weekends) - Maple Leaf Square
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 3 hours ago
SL
Wealth Sales Representative
Sun Life
Calgary, AB
- Full-time
Partner with the Wealth Sales Directors (field wholesalers) and a Wealth Sales Coordinator (administrative coordinators) to generate sales through the IIROC, MFDA, and MGA investment…
Added 3 hours ago
S
HR Business Partner
Stantec
Calgary, AB
- Full-time
Work collaboratively with other HR functions, such as an HR service representative for accurate completion of employee transactions.
Added 3 hours ago
Service Sales Representative - First Aid and Safety
Cintas
Mississauga, ON
Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and…
Added 3 hours ago
W
Associate (National Advisory Desk)
Wellington-Altus
Toronto, ON
- Full-time
…runs the NAD inbox and phone lines, and provides continuity of service if the Lead Advisor is…
Added 3 hours ago
WI
Employment Consultant
WCG International Consultants Ltd.
Kelowna, BC
- Full-time
You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through…
Added 3 hours ago
B
Senior Service Representative, Investment Operations
BMO
Toronto, ON · YNG
- Full-time
Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring…
Added 3 hours ago
B
Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Added 3 hours ago
Housing Applicant Services Clerk - Nine Month
County of Wellington
ON · Guelph, ON
We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals…
Added 3 hours ago
WS
Employment Consultant
WCG Services
Kelowna, BC
- Full-time
You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through…
Added 4 hours ago
EG
Area Vice President - West
Endress+Hauser Group
ON · Ontario, Canada
- Full-time
…instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build…

WCG Services

Employment Consultant

Kelowna, BC, Canada

Competitive salary of $54,300 per year · Full-time

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Job details

Pay: Competitive salary of $54,300 per year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: 107-1835 Gordon Dr. Kelowna, B.C. V1Y 3A4

Travel Expectations: Between Centres to support operational coverage within the Kelowna, West Kelowna or Rutland Centres

Like WCG, you believe in the power of work to transform lives. As an Employment Consultant, you’ll be responsible for aassisting clients to find and maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client.

Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.

Who we're looking for

You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through employment-specific training opportunities. With a professional but empathetic lens, you’ll manage multiple client cases with the end goal of helping clients achieve and maintain sustainable employment, increased independence and self-sufficiency.

As a member of our strong and caring team, you will make a difference at the personal and community level by ensuring WorkBC clients achieve their employment goals and receive the best support possible.

What you’ll do

Assess clients to determine eligibility and ability to look for work as part of a larger, individual action plan
Case management of approximately 80-100 assigned clients in the primary information system (ICM), including, documentation in client eligibility determination, recording client progress, and referrals to interventions and results
Meet WorkBC program goals and service utilization targets
Maintain strong partner relationships internally and externally
Work proactively to maintain Centre job board
Attend Job Fairs and other employer related networking opportunities
Host community and employer events
Research and identify employers and sector opportunities on behalf of clients

Qualifications

What you bring

Post-secondary certificate, degree or diploma in a relevant field
Case Management experience required
Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders
Knowledge of the local labour market, community resources and government assistance programs
Knowledge of job search techniques, career development tools and issues relating to unemployment
Strong digital literacy including social media and Microsoft Office Suite
Adherence to confidentiality and professional codes of conduct

Preferred Criteria

Certified Career Development Practitioner (CCDP) designation
Experience with provincial government and other online tools such as ICM and online employment services

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,300 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

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More about this job

Responsibilities

Assess clients, manage a caseload of approximately 80–100 people, and support them in finding and maintaining sustainable employment through coaching, referrals, and job placement assistance. Build relationships with employers and community partners, maintain the centre job board, and meet WorkBC program goals and service targets.

Requirements

A post-secondary certificate, degree, or diploma in a relevant field and case management experience are required. Candidates should have experience coaching clients with complex barriers, employer and community partnership building, local labour market and resource knowledge, job search and career development knowledge, strong digital literacy, and a commitment to confidentiality; a CCDP designation and experience with ICM are preferred.

Skills

Case Management
Client Assessment
Employment Coaching
Client Mentoring
Job Placement
Employer Outreach
Partnership Building
Labour Market Research
Career Development
Job Search Techniques
Community Resource Knowledge
Microsoft Office
Digital Literacy
Client Documentation
Event Coordination
Confidentiality

Benefits

Health And Dental Benefits
RRSP Matching
Learning And Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Case Management
ICM
Client Eligibility
Individual Action Plan
Employment Services
Sustainable Employment
Job Placement
Employment Coaching
Client Mentoring
Complex Barriers
Inclusion Groups
Employer Partnerships
Community Agencies
Local Labour Market
Community Resources
Government Assistance Programs
Job Search Techniques
Career Development
Microsoft Office Suite
Social Media
Certified Career Development Practitioner
Online Employment Services
Service Utilization Targets
Employer Networking
Client Referrals

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