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Added 6 mins ago
D
Workplace Experience Coordinator
dentsu
Toronto, ON
- Full-time
The Coordinator is responsible for services such as space upkeep, program support (coffee, snacks, catering), to make sure the office environment is well stocked and comfortable to work in.
Added 6 mins ago
C
Senior Business Analyst, Client Communications
CIBC
Toronto, ON
- Full-time
As a member within the Communication Team in Wealth Management Operations, you will support the production and delivery of client statements for brokerage and non-brokerage accounts while…
Added 6 mins ago
TG
INTERNAL Only - Guest Empowerment Coordinator (Mercy House)
The Gathering Place
St. John's, NL
- Full-time
Design and implement life skills workshops, support groups, and volunteer opportunities that reflect the diverse needs and goals of program participants.
Added 6 mins ago
B
Mortgage Specialist
BMO
Ottawa, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 6 mins ago
GI
General Application- London Ontario
Goodwill Industries Ontario Great Lakes
London, ON
- Up to $18.5 CAD / hour
General Application – Goodwill Industries, Ontario Great Lakes
Added 6 mins ago
JI
Procurement Specialist
J.D. Irving, Limited
Halifax, NS
- Full-time
Support strategic sourcing. Build supplier partnerships. Deliver value.
Added 6 mins ago
B
Co-op or Intern, Assurance - Multiple Locations - January 2027
BDO
Guelph, ON · Brantford, ON · London, ON · Windsor, ON · Kitchener, ON · Sarnia, ON · Woodstock, ON · Strathroy, ON · Chatham-Kent, ON
- Full-time
…pre-approved programs across our 100+ offices, mentorship and support, reimbursement of exam fees, enrollment in Canada’s leading CFE prep course, and flexible options for study leave in…
Added 6 mins ago
BI
Production Technician, Kiefel - Hybrid shift (Saturday and Sunday 11:00-23:00, Monday and Tuesday 15:00-23:00)
Baxter International Inc.
Alliston, ON
- Full-time
Comprehensive training will be provided, along with additional support from direct supervisors and coworkers in the Manufacturing team when required.
Added 6 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $75,000 to $95,000 CAD / year
- Full-time
Added 6 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
Added 6 mins ago
S
Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Added 6 mins ago
HP
342-26 Emergency Department Technician, Emergency Department, Temporary Part-Time, Stratford
Huron Perth Healthcare Alliance
Stratford, ON
- Part-time
…housekeeping and portering duties, and other tasks aimed to support overall flow in the…
Added 6 mins ago
343-26 Emergency Department Technician, Emergency Department, Temporary Full-Time, Stratford
Huron Perth Healthcare Alliance
Stratford, ON
…housekeeping and portering duties, and other tasks aimed to support overall flow in the…
Added 20 mins ago
GO
Social Worker (Western Region)
Government of Newfoundland and Labrador
NL · Newfoundland and Labrador, Canada
- $40.88 to $49.71 CAD / hour
- Full-time
Social work practice in the field of child welfare requires an ability to effectively intervene and provide support to children and families, which may be in situations of crisis and…
Added 20 mins ago
KR
SAP IBP Application Support Analyst
KTek Resourcing
Calgary, AB
- Contract
We are seeking a motivated SAP IBP Application Support Analyst to provide production support, incident resolution, and continuous improvement for SAP Integrated Business Planning (IBP) and…
Added 20 mins ago
SR
Development Associate
SmartCentres REIT
Vaughan, ON
- Full-time
Coordinate with and provide support as required in relation to Joint Venture partnerships;
Added 20 mins ago
NS
Recreation Therapy Associate - Long Term Care
Nova Scotia Health Authority
NS · Glace Bay, NS
- Full-time
…Therapy Associate is a member of the health care team, providing support to clients and families through the application of recreation intervention to support holistic functioning of…
Added 20 mins ago
TG
Senior Accountant
Tomlinson Group of Companies
Ottawa, ON
- Full-time
Support annual external audit (i.e. working papers, reconciliations, other support as requested)
Added 20 mins ago
IS
Senior Full stack Engineer - Node/Angular
Iris Software Inc.
Toronto, ON
- Contract
Lead application architecture, development, code reviews, and technical delivery across the team.
Added 20 mins ago
CP
Senior Engineering Manager
Canada Packers Inc.
Brandon, MB
- Full-time
…meaningful capital investments and deliver improvements that support safety, reliability, operational efficiency and future…
Added 20 mins ago
QH
Human Resources Consultant
Quinte Health
Belleville, ON
- Full-time
…organizational change. This role combines strategic advice with hands-on support, helping leaders navigate complex workplace issues while promoting positive employee relations, fair and…
Added 20 mins ago
PE
Manager, Client Experience (Experiential Marketing)
Proof Experiences
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Proof Experiences is looking for a full-time hybrid Manager, Client Experience to provide day-to-day account support to a variety of clients and senior team members as required in the…
Added 20 mins ago
T
Full Stack Developer
TEEMA
Vancouver, BC
- $100,000 to $110,000 CAD / year
- Full-time
Implement and maintain microservices and RESTful APIs to support scalable and modular application architectures.
Added 20 mins ago
NS
Recreation Therapy Associate - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
…Recreation Therapist, the Recreation Therapy Associate works to support clients and families through application of therapeutic recreation intervention aimed at holistic functioning of…
Added 21 mins ago
A
Intégrateur(trice) Commandes et Systèmes Propulsion / Propulsion Controls & System Integrator
Airbus
Montreal, QC · Mirabel, QC
- Full-time
…entre Laval (station de métro Montmorency) et Mirabel, et une application de…

WCG Services

Provider Relationship Manager (Contract Manager)

Toronto, ON, Canada

Competitive salary range of $80,000 to 85,000 per year (based on full-time hours) · Full-time

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Job details

Pay: Competitive salary range of $80,000 to 85,000 per year (based on full-time hours)
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Provider Relationship Manager (Contract Manager)

Job Posting

Location: Home office must be based within close proximity to Toronto region.

Travel Expectations: Regular (weekly) visits at Service Provider locations in Toronto region with occasional travel across the broader GTA.

Like WCG, you believe in the power of work to transform lives. As a Provider Relationship Manager, you’ll be responsible for building effective relationships and supporting your portfolio of providers to achieve great results for our clients and service users.

The PRM will be responsible for building effective relationships and supporting your portfolio of providers to achieve great results for our clients and service users. The PRM will manage a network of Service Providers, ensuring they provide the highest level of service for Participants, and meet and exceed the contractual minimum expectations for performance and service standards. Identify and address priority areas for performance and continuous quality improvement to be addressed as part of a Service Provider Improvement Plan.

What you’ll do

Manage a network of Service Providers, ensuring they provide the highest level of service for clients, and meet and exceed the contractual minimum expectations for performance and service standards
Identify and address priority areas for performance and quality improvement through regular reviews and Improvement Action Planning
Take a lead role in community engagement, and integration with existing services.
Identify priority areas where Service Providers need additional support and capacity building to be addressed through support programs and a range of best practice forums.
Provide practical advice and support to give a great quality service to the client, and maximize performance opportunities
Maintain auditable records of the contract management activities undertaken with Service Providers and provide evidence of adherence to governance and procedures for internal and external audits and accreditations
Manage revenue, operational and job seeker expenditures to ensure that the financial objectives of the business are met
Develop and maintain an effective relationship with the WCG Operational Team to ensure that strategies to drive performance improvement and manage underperformance, align with catchment priorities and requirements to meet the needs of the funder and wider social impacts
Ensure the operation complies with WCG’s policies relation to Information security and Data protection

Qualifications

What you bring

Minimum 5 years combined progressive strategic leadership and contract management experience in the field of Employment Services
Must successful pass a Criminal Record Check
Flexibility and the ability to work in different locations and travel as required

Preferred Criteria

Bilingual (French/English)
A post-secondary degree or diploma in leadership or business/management

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary range of $80,000 to 85,000 per year (based on full-time hours)
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGEOTO

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Manage a network of service providers, building effective relationships and ensuring contractual performance, service quality, and continuous improvement. Support community integration, maintain auditable contract records, manage financial objectives, and ensure alignment with operational priorities and information security policies.

Requirements

Requires at least five years of combined progressive strategic leadership and contract management experience in employment services, successful completion of a criminal record check, and flexibility to travel and work in different locations. A post-secondary degree or diploma in leadership or business/management is preferred; French-English bilingual ability is also preferred.

Skills

Contract Management
Strategic Leadership
Performance Management
Improvement Action Planning
Community Engagement
Capacity Building
Service Provider Support
Financial Management
Revenue Management
Operational Management
Expenditure Management
Audit Documentation
Governance and Compliance
Information Security and Data Protection

Benefits

Health and Dental Benefits
RRSP Matching
Learning and Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Employment Services
Contract Management
Service Providers
Performance Standards
Performance Improvement
Improvement Action Planning
Community Engagement
Service Integration
Capacity Building
Best Practice Forums
Contract Governance
Auditable Records
Internal Audits
External Audits
Accreditation
Revenue Management
Operational Management
Job Seeker Expenditures
Financial Objectives
Information Security
Data Protection
Criminal Record Check
French-English Bilingual

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