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Added 12 mins ago
SH
Patient Transport Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: Patient Transport Services (Morgue)
Added 12 mins ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 12 mins ago
FC
Academic Services Consultant - AppD/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Flexible Learning and Academic Pathways, the Academic Services Consultant provides academic and services support in the execution of strategic initiatives that are…
Added 12 mins ago
SH
General Duty Nurse (N2) - Child Health - CH3 Pediatric Medicine
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 27 mins ago
GD
Business Development Manager, Tactical Comms and Information Systems
General Dynamics Missions System International
Ottawa, ON
- Full-time
…brightest engineering minds, your application is welcome. Join a community where your unique perspective propels…
Added 42 mins ago
TH
Occupational Hygienist
The Hospital for Sick Children
Toronto, ON
- Full-time
We are currently looking for an Occupational Hygienist to join our Occupational Health and Safety Services team. In this role, you will have the opportunity to work in collaboration with…
Added 42 mins ago
YR
Project Specialist II - YRRTC
York Region (The Regional Municipality of York)
Richmond Hill, ON
- Full-time
…demands of our growing communities. YRRTC is a municipally owned services corporation, wholly owned by York Region. The corporation leads the planning, design, and delivery of the Region’s…
Added 42 mins ago
NS
General Manager – Older Peoples Services South B8D
NHS Scotland
Saskatoon, SK
- Full-time
Thank you for your interest in the post of General Manager –OPSS. We hope the attached Job Description helps you assess whether this opportunity is the right fit for your skills and…
Added 42 mins ago
SH
Registered Nurse - Red Deer
SE Health
Red Deer, AB
- Contract
Under the direction of the Director of Care/Wellness Manager, the Registered Nurse (RN) will use evidence-informed nursing knowledge, skill, and judgment to provide integrated and holistic…
Added 43 mins ago
LF
Brick Manager, Store
Leons Furniture Limited
Fort St. John, BC
- $60,000 to $70,000 CAD / year
- Full-time
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
Added 1 hour ago
WC
Maintenance Worker
West Coast Seniors Housing Management Limited Partnership
Victoria, BC
- $25.82 CAD / hour
- Full-time
- Temporary
The Maintenance Worker reports to the General Manager, Maintenance Manager or designate
Added 1 hour ago
Y
Team Leader
YBC
Coquitlam, BC
- Up to $27.36 CAD / hour
- Full-time
As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues,…
Added 1 hour ago
Y
Team Lead, Early Years
YBC
Kamloops, BC
- Up to $35.64 CAD / hour
- Full-time
…program, managing the daily operation and delivery of childcare services, along with providing care and creative programming for children in a group setting. Early childhood educators (ECE,…
Added 1 hour ago
KC
Oakville Office - Opportunities in Enterprise Core Services - Co-op - Winter 2027
KPMG Canada
ON · Oakville, Ontario
- Internship
Do work that matters, supported by a community that values difference and cares about you. Gain learning that’ll last you a lifetime and be recognized for the impact you make. With a focus…
Added 1 hour ago
ACT Team Supervisor
Our Place Peel
Mississauga, ON
Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth in the Peel…
Added 1 hour ago
RB
Associate, Operations II - Mail & Distribution
Royal Bank of Canada
Toronto, ON
- Full-time
…questions independently; seeking assistance from Team Lead or Manager as appropriate following established department…
Added 1 hour ago
RB
Branch Manager Advisor
Royal Bank of Canada
Petrolia, ON
- Full-time
As a Branch Manager Advisor you fulfill a critical hybrid role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch…
Added 1 hour ago
IA
Youth Settlement Worker
Immigrant and Refugee Services Association PEI (IRSA)
Charlottetown, PE
- Full-time
As a Youth Settlement Worker (Term Role), you will be a crucial part of our YSS team, reporting to the department manager. Youth settlement work provides the opportunity to deliver both…
Added 1 hour ago
CM
Rental Administrator
Canadian Mental Health Association, P.E.I.
Charlottetown, PE
- Full-time
…Charlottetown, providing accessible rental space for a wide range of community, private, corporate and recreational events. The Centre hosts meetings, conferences, celebrations, community…
Added 1 hour ago
PO
Emergency Services Case Manager I
Peace Over Violence
MB · Back, MB
- Internship
…a passion for helping others and a commitment to developing community resources in the Los Angeles (Metro) and West San Gabriel Valley area. The Emergency Services Case Manager I (ESC)…
Added 1 hour ago
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Supervisor 1, OHSC Grounds
The Ottawa Hospital
Ottawa, ON
- Full-time
…coordination, and oversight of all outdoor infrastructure and site services across the OHSC grounds, on behalf of the OHSC member organizations. Reporting to the Manager, Facility…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
Located within a well-established, multigenerational community with a strong patient base
Added 2 hours ago
A
Project Administrator
Alstom
Ottawa, ON
- $50,000 to $70,000 CAD / year
…high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the…
Added 2 hours ago
L
Healthcare Professional - Registered Respiratory Therapist
Linde
Grande Prairie, AB
- Full-time
In this role, you will promote Medigas products and services to referral sources and within the medical / healthcare community
Added 2 hours ago
AH
Care Aide Learner
Alberta Health Services
Hanna, AB
- Part-time
…about helping others and making a positive difference in their community. As a frontline member of the healthcare team, you will provide hands-on patient support, promote comfort and…

WCG Services

Provider Relationship Manager (Contract Manager)

Toronto, ON, Canada

Competitive salary range of $80,000 to 85,000 per year (based on full-time hours) · Full-time

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Job details

Pay: Competitive salary range of $80,000 to 85,000 per year (based on full-time hours)
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Provider Relationship Manager (Contract Manager)

Job Posting

Location: Home office must be based within close proximity to Toronto region.

Travel Expectations: Regular (weekly) visits at Service Provider locations in Toronto region with occasional travel across the broader GTA.

Like WCG, you believe in the power of work to transform lives. As a Provider Relationship Manager, you’ll be responsible for building effective relationships and supporting your portfolio of providers to achieve great results for our clients and service users.

The PRM will be responsible for building effective relationships and supporting your portfolio of providers to achieve great results for our clients and service users. The PRM will manage a network of Service Providers, ensuring they provide the highest level of service for Participants, and meet and exceed the contractual minimum expectations for performance and service standards. Identify and address priority areas for performance and continuous quality improvement to be addressed as part of a Service Provider Improvement Plan.

What you’ll do

Manage a network of Service Providers, ensuring they provide the highest level of service for clients, and meet and exceed the contractual minimum expectations for performance and service standards
Identify and address priority areas for performance and quality improvement through regular reviews and Improvement Action Planning
Take a lead role in community engagement, and integration with existing services.
Identify priority areas where Service Providers need additional support and capacity building to be addressed through support programs and a range of best practice forums.
Provide practical advice and support to give a great quality service to the client, and maximize performance opportunities
Maintain auditable records of the contract management activities undertaken with Service Providers and provide evidence of adherence to governance and procedures for internal and external audits and accreditations
Manage revenue, operational and job seeker expenditures to ensure that the financial objectives of the business are met
Develop and maintain an effective relationship with the WCG Operational Team to ensure that strategies to drive performance improvement and manage underperformance, align with catchment priorities and requirements to meet the needs of the funder and wider social impacts
Ensure the operation complies with WCG’s policies relation to Information security and Data protection

Qualifications

What you bring

Minimum 5 years combined progressive strategic leadership and contract management experience in the field of Employment Services
Must successful pass a Criminal Record Check
Flexibility and the ability to work in different locations and travel as required

Preferred Criteria

Bilingual (French/English)
A post-secondary degree or diploma in leadership or business/management

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary range of $80,000 to 85,000 per year (based on full-time hours)
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGEOTO

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Manage a network of service providers, building effective relationships and ensuring contractual performance, service quality, and continuous improvement. Support community integration, maintain auditable contract records, manage financial objectives, and ensure alignment with operational priorities and information security policies.

Requirements

Requires at least five years of combined progressive strategic leadership and contract management experience in employment services, successful completion of a criminal record check, and flexibility to travel and work in different locations. A post-secondary degree or diploma in leadership or business/management is preferred; French-English bilingual ability is also preferred.

Skills

Contract Management
Strategic Leadership
Performance Management
Improvement Action Planning
Community Engagement
Capacity Building
Service Provider Support
Financial Management
Revenue Management
Operational Management
Expenditure Management
Audit Documentation
Governance and Compliance
Information Security and Data Protection

Benefits

Health and Dental Benefits
RRSP Matching
Learning and Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Employment Services
Contract Management
Service Providers
Performance Standards
Performance Improvement
Improvement Action Planning
Community Engagement
Service Integration
Capacity Building
Best Practice Forums
Contract Governance
Auditable Records
Internal Audits
External Audits
Accreditation
Revenue Management
Operational Management
Job Seeker Expenditures
Financial Objectives
Information Security
Data Protection
Criminal Record Check
French-English Bilingual

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