Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
SM
RQ11880 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 min ago
SM
RQ11881 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 min ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 17 mins ago
PE
Front Line Client Experience Representative | February 2027 Start Date (CANADA)
Project Expedition
Remote, Canada
- $45,000 to $50,000 CAD / year
- Full-time
- Remote
Front Line Client Experience Specialist (Canada)
Added 1 hour ago
EC
Sales And Marketing Specialist
ENGUR CONSTRUCTION
Ottawa, ON
- Part-time
Role Description This part-time hybrid Sales and Marketing Specialist role is based in Ottawa, ON, with a mix of on-site work and flexible work-from-home arrangements. The specialist will…
Added 1 hour ago
Veterinary Social Worker, Veterinary Medical Centre
University of Saskatchewan
Saskatoon, SK
Collaborates with clinical and leadership teams to support coordinated client care.
Added 2 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 2 hours ago
VM
Client Services Specialist
Village Media
Sault Ste. Marie, ON
- Full-time
Village Media is looking for a detail-oriented, tech-savvy and organized professional to join our team as a Client Services Specialist. You’ll be an important part of the team behind the…
Added 3 hours ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Mississauga, ON
- Full-time
As a Pharmacy Data Specialist, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's…
Added 3 hours ago
A
Payroll Specialist
Altis
Toronto, ON
- $90,000 to $105,000 CAD / year
- Contract
Our client, a respected regulatory and not-for-profit organization, is seeking an experienced Payroll Specialist to play a critical role in ensuring the accuracy, integrity, and compliance…
Added 3 hours ago
NO
Associate Veterinarian
North Oakville Animal Hospital
Oakville, ON
- Part-time
Access to specialist support for complex cases
Added 3 hours ago
FN
Mortgage Specialist, Renewals
First National Financial LP
Toronto, ON
- Full-time
Must possess good communication skills on the telephone and when interacting with internal First National departments and business partners
Added 3 hours ago
CP
Private Wealth Manager/Portfolio Manager
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
The ideal candidate is fully licensed in Canada, preferably with US/cross-border licensing and experience
Added 3 hours ago
RC
Federal Tax Partner - Corporations
RSM Canada
Toronto, ON
- Full-time
As a Tax Partner, you will lead client service, growth, specialist, or leadership responsibilities for the Tax line of business. This role focuses on delivering high-quality tax solutions,…
Added 3 hours ago
G
Gérant(e) de magasin – GEOX – Rockland Centre
Geox
Montreal, QC
- Full-time
Mettre en œuvre des stratégies pour améliorer l'expérience client globale à l'aide du modèle de service GEOX, y compris un service personnalisé, une formation sur la connaissance des…
Added 4 hours ago
M
Senior Advisor Onboarding & Transitions Specialist
Manulife
Montreal, QC
- Full-time
Execute the end-to-end recruiting process and support recruiting, contracting, transitions, and onboarding for advisors moving from other firms to Manulife Wealth and other wealth lines of…
Added 4 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Saint-Georges, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 4 hours ago
CG
Event Specialist
Compass Group Canada
Toronto, ON
- Full-time
Now, If You Were To Come On Board As One Of Our Event Specialist, We'd Ask You To Do The Following For Us
Added 4 hours ago
B|
Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 4 hours ago
R
Senior Consultant, Technical - SR&ED
Ryan
Mississauga, ON
- Full-time
Must have excellent organization and time management skills, strong communication skills, and willingness to learn and be a team player · Valid driver’s license required
Added 4 hours ago
P
Practice Director (Consulting) - Data Projects (Snowflake, Databricks, Redis) - Toronto
Propel
Toronto, ON
- Full-time
Build and maintain a compelling service offering that reflects market demand and client need
Added 5 hours ago
D
servicenow developer
Dexian
Toronto, ON
- $85 to $105 CAD / hour
- Contract
Implement and support ServiceNow Discovery, Service Mapping, and related inventory data collection capabilities.
Added 5 hours ago
AC
RQ11861 - Systems Administrator/Operations Support Specialist - Junior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Demonstrated customer service orientation with a focus on professionalism, responsiveness, and client satisfaction.
Added 5 hours ago
SN
Field Placement and Program Specialist
Six Nations Polytechnic
Brantford, ON
- Full-time
The Field Placement & Program Specialist is responsible for managing field placement processes, providing specialized academic and operational program support, and promoting student…
Added 5 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Saint-Jérôme, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.

WCG Services

Service Centre Outbound Specialist (Bilingual)

Toronto, ON, Canada

Competitive salary of $54,632 per year · Full-time

This date has passed. Check with the employer before applying.

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Competitive salary of $54,632 per year
Job type: Full-time
Listed closing date: Aug 4, 2026
Experience: Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Posting language: English
Posted: Oct 2, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: Onsite - Toronto, ON

Status: Fixed Term

Application Deadline: August 4th, 2026

Anticipated Start Date: August 2026

Contract End Date: December 31st, 2026

The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure individuals are connected to the right supports. This role provides key support to Service Providers, Jobseekers, Employers, and internal teams, while accurately documenting interactions and tracking activities and targets. The position also involves auditing and processing financial claims in alignment with WCG guidelines, requiring strong attention to detail, compliance, and confidentiality.

What you'll do

Connect with clients through high-volume outbound outreach, using phone, text, and email to build rapport, gather information, and support their employment journey.
Verify, process and update key client information, including employment status and outcomes, ensuring data is accurate, current, and aligned with program requirements.
Contribute to service delivery across the network, supporting a range of activities that strengthen performance, data quality, and reporting for Employment Ontario providers.
Maintain clear, accurate, and compliant records of all client interactions, ensuring documentation meets internal standards and regulatory expectations.
Work closely with internal teams to share insights, resolve issues, and support the efficient flow of information across operational and claims-related processes.
Support a variety of operational initiatives through project work and targeted outreach activities, contributing to continuous improvement and system-wide outcomes.
Act as a key point of contact for outbound engagement, helping ensure clients remain connected, informed, and supported throughout their employment journey.
Process client and employer financial support claims
Demonstrate flexibility to be able to change activities based on changing requirements and business needs

Qualifications

What you bring

Strong auditing background and data entry experience
Bilingual (English and French)
Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Proficient in MS Office especially Excel and Word
Detail oriented with a high level of accuracy
Ability to adapt to change
Understanding of the needs of a highly confidential environment
Able to maintain composure during difficult and high-pressure situations
Results driven with creative approach to idea generation and problem solving
Excellent organizational and time management skills
Ability to working in fast paced environment with changing workload

Preferred Criteria

Knowledge of the Employment Services industry

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,632 per year
Ongoing learning and development opportunities
Generous time off policy to encourage work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply on LinkedIn About employer

More about this job

Responsibilities

Conduct high-volume outbound outreach to clients, verify and update employment information, and maintain accurate, compliant records. Process and audit client and employer financial claims while supporting service providers, internal teams, reporting, and operational improvement initiatives.

Requirements

Requires a strong auditing background, data-entry experience, English-French bilingualism, and 2–3 years of experience in a similar service-oriented role. Candidates should be proficient in Excel and Word, detail-oriented, adaptable, organized, and able to maintain confidentiality and composure in a fast-paced environment.

Skills

Auditing
Data Entry
Bilingual Communication In English And French
Customer Service
Outbound Outreach
Claims Processing
Financial Claims Processing
Data Accuracy
Recordkeeping
Confidentiality
Microsoft Excel
Microsoft Word
Adaptability
Problem Solving
Organization
Time Management

Benefits

Learning And Development Opportunities
Generous Time Off
Diverse And Inclusive Workplace

Visa sponsorship

Not detected in the job text

Keywords

Checkpoint Claims
Claims Processing
Financial Claims
Auditing
Data Entry
Outbound Outreach
Employment Services
Employment Ontario
Service Providers
Jobseekers
Employers
Client Engagement
Employment Outcomes
Data Quality
Reporting
Compliance
Confidentiality
Microsoft Office
Microsoft Excel
Microsoft Word
Phone
Text Messaging
Email
Operational Processes
Continuous Improvement
Project Work

Report this job

Work requirements

Jobs in Canada