Find work in Canada.

486,266 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 24 mins ago
Transcription Services Specialist, Court Services
Veritext
AB · Vancouver, BC
…on time and flawlessly accurate. The Transcription Services Specialist, Court Services (Canada) team, plays a pivotal role in managing all aspects of preparing transcripts for the…
Added 24 mins ago
A
E-Mail and CRM Specialist
Ardene
Laval, QC
- Full-time
Added 24 mins ago
A
Operations Specialist
Ardene
Laval, QC
- Full-time
We are seeking a dynamic and detail-oriented Operational Specialist to join our Store Operations team. In this role, you will play a key part in supporting the day-to-day operational…
Added 24 mins ago
Well-Being Coordinator, College of Law
University of Saskatchewan
Saskatoon, SK
…leadership, faculty, students and administrative staff to collect data and gather information. There is considerable judgement and discretionary decision-making as well as the individual…
Added 24 mins ago
Research Coordinator, Health Equity and Social Accountability
University of Saskatchewan
Saskatoon, SK
…and communications, conducting environmental scans, baseline data creation and collection, project grants, administrative support duties, meetings, writing, community engagement and the…
Added 40 mins ago
CF
Reproductive Endocrinology and Infertility (REI) / Gyne Physician
CReATe Fertility
Toronto, ON
- Full-time
We are seeking a dedicated Reproductive Endocrinology and Infertility (REI) / Gynaecology physician specialist to join our healthcare team. This role involves providing specialized…
Added 40 mins ago
BV
Academic Quality Assurance Specialist
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Dean, Academic Innovation, the Academic Quality Assurance (AQA) Specialist supports the College’s commitment to academic excellence through the coordination, development,…
Added 40 mins ago
TE
Payroll Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $50,000 to $60,000 CAD / year
The Payroll Specialist is responsible for the accurate, timely, and compliant processing of payroll for employees and owner operators. This role ensures payroll records are maintained…
Added 40 mins ago
TE
IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
We are seeking experienced IT Solutions & Partner Specialist to join our IT team. This is a hands-on technical role responsible for resolving complex escalations, supporting and improving…
Added 1 hour ago
R
Senior Automation Specialist
REWORKIO
Remote, Canada
- $50,000 to $100,000 USD / year
- Full-time
- Remote
We are looking for a highly skilled AI Automation Specialist to join our team to design, build, and optimize automated systems that streamline business operations, reduce manual work, and…
Added 1 hour ago
LC
Senior Specialist, Beauty Operations - Contract
Loblaw Companies Limited
Toronto, ON
- Full-time
…where the opportunities are? A career as a Beauty Operations Specialist an opportunity to flex your beauty and retail excellence know how on a regional level and to grow professionally and…
Added 2 hours ago
L
Community Specialist | Banff Ave
lululemon
Banff, AB
- Full-time
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities…
Added 2 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services…
Added 4 hours ago
SI
Lead Product Manager, User Acquisition (scribd.com)
Scribd, Inc.
Vancouver, BC
- Full-time
Collaborate cross-functionally with Engineering, Design, Analytics, Data Science, Product, Marketing and Brand.
Added 4 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…maintenance of the City’s website, web-based applications, software, data (including databases and interfaces), enterprise system and other…
Added 5 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 5 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 5 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect…
Added 6 hours ago
SA
Finance Manager
STAN AI
Toronto, ON · North York, ON
- $105,000 to $130,000 USD / year
- Full-time
Comprehensive health, dental, and specialist benefits.
Added 7 hours ago
SA
Senior Financial Analyst
STAN AI
Toronto, ON · North York, ON
- $90,000 to $105,000 USD / year
- Full-time
Comprehensive health, dental, and specialist benefits.
Added 9 hours ago
NH
Clinical Supervisor (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
…Clinical Supervisor, in collaboration with the Clinical Nurse Specialist(CNS) and Team Leaders will also act as a coach and mentor for staff to empower critical thinking to assist in…
Added 9 hours ago
BT
Controller
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 9 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 9 hours ago
H
Structural BIM Designer
HDR
Vancouver, BC
- Full-time
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added 10 hours ago
TM
Fulfillment and Compliance Specialist
The Money Mint
Mississauga, ON
- Full-time
Reporting to the Mortgage Agent Level II, the Fulfillment and Compliance Specialist will assist with the day-to-day mortgage operations. The successful candidate will have excellent verbal…

WCG Services

Service Centre Outbound Specialist (Fixed Term)

Toronto, ON, Canada

Competitive salary of $54,632 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive salary of $54,632 per year
Job type: Full-time
Apply by: Oct 30, 2026
Experience: Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Posting language: English
Posted: Oct 22, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: Onsite - Toronto, ON

Status: 6-Months Fixed Term

Application Deadline: October 30th, 2026

Interviewing Timeline: Interviews will commence in the first week of November.

The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure individuals are connected to the right supports. This role provides key support to Service Providers, Jobseekers, Employers, and internal teams, while accurately documenting interactions and tracking activities and targets. The position also involves auditing and processing financial claims in alignment with WCG guidelines, requiring strong attention to detail, compliance, and confidentiality.

What you'll do

Connect with clients through high-volume outbound outreach, using phone, text, and email to build rapport, gather information, and support their employment journey.
Verify, process and update key client information, including employment status and outcomes, ensuring data is accurate, current, and aligned with program requirements.
Contribute to service delivery across the network, supporting a range of activities that strengthen performance, data quality, and reporting for Employment Ontario providers.
Maintain clear, accurate, and compliant records of all client interactions, ensuring documentation meets internal standards and regulatory expectations.
Work closely with internal teams to share insights, resolve issues, and support the efficient flow of information across operational and claims-related processes.
Support a variety of operational initiatives through project work and targeted outreach activities, contributing to continuous improvement and system-wide outcomes.
Act as a key point of contact for outbound engagement, helping ensure clients remain connected, informed, and supported throughout their employment journey.
Process client and employer financial support claims
Demonstrate flexibility to be able to change activities based on changing requirements and business needs

Qualifications

What you bring

Strong auditing background and data entry experience
Bilingual (English and French) would be considered an asset
Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Proficient in MS Office especially Excel and Word
Detail oriented with a high level of accuracy
Ability to adapt to change
Understanding of the needs of a highly confidential environment
Able to maintain composure during difficult and high-pressure situations
Results driven with creative approach to idea generation and problem solving
Excellent organizational and time management skills
Ability to working in fast paced environment with changing workload

Preferred Criteria

Knowledge of the Employment Services industry

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,632 per year
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Conduct high-volume outbound outreach to clients, verify and update employment information, and maintain accurate, compliant records. Process and audit client and employer financial claims, support service providers and internal teams, and contribute to operational initiatives and reporting.

Requirements

Candidates should have a strong auditing and data-entry background, 2–3 years of experience in a similar service-oriented role, and proficiency in Microsoft Office, especially Excel and Word. The role also requires accuracy, adaptability, confidentiality, strong organization and time management, and the ability to remain composed in a fast-paced environment; bilingual English and French ability is an asset.

Skills

Auditing
Data Entry
Outbound Customer Outreach
Client Relationship Building
Claims Processing
Financial Claims Processing
Data Verification
Data Accuracy
Recordkeeping
Microsoft Excel
Microsoft Word
Attention To Detail
Confidentiality
Adaptability
Organizational Skills
Problem Solving

Benefits

Learning And Development Opportunities
Generous Time-Off Policies
Inclusive Workplace
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Checkpoint Claims
Claims Processing
Financial Claims
Auditing
Data Entry
Outbound Outreach
Phone
Text Messaging
Email
Employment Services
Employment Ontario
Service Providers
Jobseekers
Employers
Client Information
Employment Status
Data Quality
Reporting
Compliance
Confidentiality
Microsoft Office
Microsoft Excel
Microsoft Word
Operational Initiatives
Project Work
Customer Service

Report this job