Jobs in Canada

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Added 1 hour ago
BT
Accounting Technician, Private Enterprise
Baker Tilly Canada
Dartmouth, NS
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 1 hour ago
BT
Co-op Student (8-month)
Baker Tilly Canada
Emerald Park, SK
- Contract
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 1 hour ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 1 hour ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 1 hour ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 1 hour ago
BT
Accounting and Assurance Manager
Baker Tilly Canada
Leamington, ON
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 6 hours ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 6 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Vernon, BC
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 7 hours ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Alexis Whitecourt 232, AB
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 7 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 7 hours ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 7 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 8 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 10 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Antigonish, NS
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 10 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 11 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 11 hours ago
ED
Technical Support & Inside Sales Specialist (VFD / Servo Drives)
Eura Drives Canada
Toronto, ON · North York, ON
- Part-time
…Systems. With our growing presence and established distribution network in NA, we deliver energy-efficient, robust motor control solutions to the manufacturing, HVAC, water treatment, and…
Added 12 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
ON
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 12 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
ON
- Full-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 13 hours ago
BT
Senior Accountant
Baker Tilly Canada
Thompson, MB
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 13 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Fergus, ON
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 13 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fergus, ON
- Part-time
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in…
Added 13 hours ago
BT
Cloud Accountant
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 13 hours ago
BT
Junior Tax Analyst
Baker Tilly Canada
Courtice, ON
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…
Added 13 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
…With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help…

WCG Services

Service Centre Outbound Specialist (Fixed Term)

Toronto, ON, Canada

Competitive salary of $54,632 per year · Full-time

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Job details

Pay: Competitive salary of $54,632 per year
Job type: Full-time
Apply by: Oct 30, 2026
Experience: Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Posting language: English
Posted: Oct 22, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: Onsite - Toronto, ON

Status: 6-Months Fixed Term

Application Deadline: October 30th, 2026

Interviewing Timeline: Interviews will commence in the first week of November.

The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure individuals are connected to the right supports. This role provides key support to Service Providers, Jobseekers, Employers, and internal teams, while accurately documenting interactions and tracking activities and targets. The position also involves auditing and processing financial claims in alignment with WCG guidelines, requiring strong attention to detail, compliance, and confidentiality.

What you'll do

Connect with clients through high-volume outbound outreach, using phone, text, and email to build rapport, gather information, and support their employment journey.
Verify, process and update key client information, including employment status and outcomes, ensuring data is accurate, current, and aligned with program requirements.
Contribute to service delivery across the network, supporting a range of activities that strengthen performance, data quality, and reporting for Employment Ontario providers.
Maintain clear, accurate, and compliant records of all client interactions, ensuring documentation meets internal standards and regulatory expectations.
Work closely with internal teams to share insights, resolve issues, and support the efficient flow of information across operational and claims-related processes.
Support a variety of operational initiatives through project work and targeted outreach activities, contributing to continuous improvement and system-wide outcomes.
Act as a key point of contact for outbound engagement, helping ensure clients remain connected, informed, and supported throughout their employment journey.
Process client and employer financial support claims
Demonstrate flexibility to be able to change activities based on changing requirements and business needs

Qualifications

What you bring

Strong auditing background and data entry experience
Bilingual (English and French) would be considered an asset
Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Proficient in MS Office especially Excel and Word
Detail oriented with a high level of accuracy
Ability to adapt to change
Understanding of the needs of a highly confidential environment
Able to maintain composure during difficult and high-pressure situations
Results driven with creative approach to idea generation and problem solving
Excellent organizational and time management skills
Ability to working in fast paced environment with changing workload

Preferred Criteria

Knowledge of the Employment Services industry

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,632 per year
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Conduct high-volume outbound outreach to clients, verify and update employment information, and maintain accurate, compliant records. Process and audit client and employer financial claims, support service providers and internal teams, and contribute to operational initiatives and reporting.

Requirements

Candidates should have a strong auditing and data-entry background, 2–3 years of experience in a similar service-oriented role, and proficiency in Microsoft Office, especially Excel and Word. The role also requires accuracy, adaptability, confidentiality, strong organization and time management, and the ability to remain composed in a fast-paced environment; bilingual English and French ability is an asset.

Skills

Auditing
Data Entry
Outbound Customer Outreach
Client Relationship Building
Claims Processing
Financial Claims Processing
Data Verification
Data Accuracy
Recordkeeping
Microsoft Excel
Microsoft Word
Attention To Detail
Confidentiality
Adaptability
Organizational Skills
Problem Solving

Benefits

Learning And Development Opportunities
Generous Time-Off Policies
Inclusive Workplace
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Checkpoint Claims
Claims Processing
Financial Claims
Auditing
Data Entry
Outbound Outreach
Phone
Text Messaging
Email
Employment Services
Employment Ontario
Service Providers
Jobseekers
Employers
Client Information
Employment Status
Data Quality
Reporting
Compliance
Confidentiality
Microsoft Office
Microsoft Excel
Microsoft Word
Operational Initiatives
Project Work
Customer Service

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