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Jobs in Canada

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Added 47 mins ago
SI
Lead Product Manager, User Acquisition (scribd.com)
Scribd, Inc.
Vancouver, BC
- Full-time
Collaborate cross-functionally with Engineering, Design, Analytics, Data Science, Product, Marketing and Brand.
Added 1 hour ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…maintenance of the City’s website, web-based applications, software, data (including databases and interfaces), enterprise system and other…
Added 2 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect…
Added 3 hours ago
SA
Finance Manager
STAN AI
Toronto, ON · North York, ON
- $105,000 to $130,000 USD / year
- Full-time
Month-End Close: Own the monthly close process and deliver accurate, timely financial reporting for the board and investors
Added 4 hours ago
SA
Senior Financial Analyst
STAN AI
Toronto, ON · North York, ON
- $90,000 to $105,000 USD / year
- Full-time
Compliance: Support sales tax, compliance, SRED process and other recurring finance requirements.
Added 5 hours ago
BT
Controller
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 5 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…designing, developing, testing, deploying, and maintaining business applications while partnering with stakeholders to create intuitive, user-centric digital…
Added 7 hours ago
TM
Fulfillment and Compliance Specialist
The Money Mint
Mississauga, ON
- Full-time
Reporting to the Mortgage Agent Level II, the Fulfillment and Compliance Specialist will assist with the day-to-day mortgage operations. The successful candidate will have excellent verbal…
Added 8 hours ago
UO
Accounting Specialist, Accounting Operations
University of Calgary
Calgary, AB
- Full-time
Proficient to expert level use of computer software applications including Excel, PeopleSoft (navigation and query), data warehousing and other business intelligence query tools is required.
Added 16 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…maintenance of the City’s website, web-based applications, software, data (including databases and interfaces), enterprise system and other…
Added 17 hours ago
Senior Trade Compliance Specialist
CCM Hockey
Montreal, QC
We also want someone who sees repetitive work as something to automate. You'll use AI and data tools to cut manual effort, so more of your time goes to risk planning, process improvement,…
Added 17 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 19 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect…
Added 22 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
You will contribute to a more data-driven and AI-enabled procurement environment, using reliable data, digital capabilities and collaboration to support informed decisions and effective…
Added 23 hours ago
AT
Revenue Accounting Specialist
Aurora Towers
Montreal, QC
- Full-time
The Revenue Accounting Specialist is a full-time hybrid role based in Montreal, QC, with flexibility for partial work from home. This position is responsible for recording and reconciling…
Added 1 day ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
Verify, process and update key client information, including employment status and outcomes, ensuring data is accurate, current, and aligned with program requirements.
Added 1 day ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…designing, developing, testing, deploying, and maintaining business applications while partnering with stakeholders to create intuitive, user-centric digital…
Added 1 day ago
TB
Accounts Payable Specialist
The Boulevard Club
Toronto, ON
- Full-time
If so, we invite you to join The Boulevard Club as an Accounts Payable Specialist.
Added 1 day ago
KJ
Supply Chain Specialist
Keener Jerseys
Winnipeg, MB
- Full-time
Role Description The Supply Chain Specialist is a full-time, on-site role based in Winnipeg, MB and oversees a team in Winnipeg and Minnesota.
Added 1 day ago
Talent Acquisition Specialist II
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · North York - Toronto, ON (Hybr, ON
…location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered…
Added 1 day ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect…
Added 1 day ago
SM
RQ11302 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Knowledge of and ability to create and understand data flow diagrams and business process diagrams.
Added 1 day ago
SC
Machine Learning Specialist – Cybersecurity Products
StreamScan Cybersecurity
Montreal, QC
- Full-time
Process and analyze large volumes of telemetry data from endpoints, networks, cloud platforms, and security logs.
Added 1 day ago
P
BAS Graphics Designer – Building Automation / EBO (GDBA004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Escalate point-mapping, naming, configuration, or engineering-data issues to the appropriate BAS Specialist or Systems Integrator.
Added 1 day ago
Payroll Specialist
Tigercat | MacDonald Steel
Cambridge, ON
Reporting to the Vice President of Finance, the Payroll Specialist is responsible for the accurate, timely, and compliant administration of payroll for more than 2,000 employees across…

WCG Services

Service Centre Outbound Specialist (Fixed Term)

Toronto, ON, Canada

Competitive salary of $54,632 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive salary of $54,632 per year
Job type: Full-time
Apply by: Oct 30, 2026
Experience: Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Posting language: English
Posted: Oct 22, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: Onsite - Toronto, ON

Status: 6-Months Fixed Term

Application Deadline: October 30th, 2026

Interviewing Timeline: Interviews will commence in the first week of November.

The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure individuals are connected to the right supports. This role provides key support to Service Providers, Jobseekers, Employers, and internal teams, while accurately documenting interactions and tracking activities and targets. The position also involves auditing and processing financial claims in alignment with WCG guidelines, requiring strong attention to detail, compliance, and confidentiality.

What you'll do

Connect with clients through high-volume outbound outreach, using phone, text, and email to build rapport, gather information, and support their employment journey.
Verify, process and update key client information, including employment status and outcomes, ensuring data is accurate, current, and aligned with program requirements.
Contribute to service delivery across the network, supporting a range of activities that strengthen performance, data quality, and reporting for Employment Ontario providers.
Maintain clear, accurate, and compliant records of all client interactions, ensuring documentation meets internal standards and regulatory expectations.
Work closely with internal teams to share insights, resolve issues, and support the efficient flow of information across operational and claims-related processes.
Support a variety of operational initiatives through project work and targeted outreach activities, contributing to continuous improvement and system-wide outcomes.
Act as a key point of contact for outbound engagement, helping ensure clients remain connected, informed, and supported throughout their employment journey.
Process client and employer financial support claims
Demonstrate flexibility to be able to change activities based on changing requirements and business needs

Qualifications

What you bring

Strong auditing background and data entry experience
Bilingual (English and French) would be considered an asset
Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Proficient in MS Office especially Excel and Word
Detail oriented with a high level of accuracy
Ability to adapt to change
Understanding of the needs of a highly confidential environment
Able to maintain composure during difficult and high-pressure situations
Results driven with creative approach to idea generation and problem solving
Excellent organizational and time management skills
Ability to working in fast paced environment with changing workload

Preferred Criteria

Knowledge of the Employment Services industry

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,632 per year
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Conduct high-volume outbound outreach to clients, verify and update employment information, and maintain accurate, compliant records. Process and audit client and employer financial claims, support service providers and internal teams, and contribute to operational initiatives and reporting.

Requirements

Candidates should have a strong auditing and data-entry background, 2–3 years of experience in a similar service-oriented role, and proficiency in Microsoft Office, especially Excel and Word. The role also requires accuracy, adaptability, confidentiality, strong organization and time management, and the ability to remain composed in a fast-paced environment; bilingual English and French ability is an asset.

Skills

Auditing
Data Entry
Outbound Customer Outreach
Client Relationship Building
Claims Processing
Financial Claims Processing
Data Verification
Data Accuracy
Recordkeeping
Microsoft Excel
Microsoft Word
Attention To Detail
Confidentiality
Adaptability
Organizational Skills
Problem Solving

Benefits

Learning And Development Opportunities
Generous Time-Off Policies
Inclusive Workplace
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Checkpoint Claims
Claims Processing
Financial Claims
Auditing
Data Entry
Outbound Outreach
Phone
Text Messaging
Email
Employment Services
Employment Ontario
Service Providers
Jobseekers
Employers
Client Information
Employment Status
Data Quality
Reporting
Compliance
Confidentiality
Microsoft Office
Microsoft Excel
Microsoft Word
Operational Initiatives
Project Work
Customer Service

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