Jobs in Canada

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Added 11 mins ago
Client Service Specialist, Agriculture Commercial Banking (Winnipeg, MB)
Scotiabank
Winnipeg, MB
The Client Service Specialist (CSS), Commercial Agriculture Banking provides Relationship Managers with the support needed to seamlessly service new and existing clients across Commercial…
Added 11 mins ago
C
Contractor Sales - Professional Services
Co-op
Nipawin, SK
- Full-time
Demonstrate the behaviors and actions to support Lake Country Co-operative’s vision, mission, and safety principles to make a difference in members lives, with a strong customer focused…
Added 26 mins ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 26 mins ago
A
Spécialiste des Systèmes de Freinage / Braking System Specialist
Airbus
Montreal, QC
- Full-time
…long du cycle de vie complet du produit (de la conception au support en…
Added 26 mins ago
V
Technical Application Administrator- NetSuite
Vosker
Montreal, QC
- Full-time
We are looking for an experienced Business Systems Specialist to serve as the primary point of reference for NetSuite administration and operations. The ideal candidate combines strong…
Added 26 mins ago
RS
Associé d’inventaire/Inventory Associate
Retail Services WIS Corporation
Sherbrooke, QC
- Part-time
Added 41 mins ago
SH
Learning Solutions Specialist - Hybrid (Ontario)
Sentrex Health Solutions
Markham, ON
- Full-time
The Learning Solutions Specialist, PSP is responsible for the design, development, and implementation of learning programs that support skill development, knowledge, and performance of team…
Added 41 mins ago
LG
Store Supervisor
Lotus Group
AB · Edmonton, AB
- Full-time
…core values of Respect, Openness, Consistency, Compassion, and Support. This is a high-volume environment with 30 to 45 clients walking through the door daily, you will need to thrive in…
Added 41 mins ago
L
Principal Project Planner (Minerals Processing - EPCM)
Lycopodium
Mississauga, ON
- Full-time
Provide project support and input to proposals, customer presentations, and other marketing / business development activities as required. Prepare schedules for written proposals as…
Added 41 mins ago
HI
Clinical Sales Specialist (St. John's, Newfoundland)
H.A.L.O Inc.
Toronto, ON
- Full-time
HALO is seeking a Full-Time Clinical Sales Specialist to support customers located in St. John's or surrounding area. This role will include a mix of salary and commissions.
Added 41 mins ago
HA
Onboarding Specialist
HoneyBadger AI
Vancouver, BC
- Full-time
HoneyBadger AI is seeking a detail-oriented and customer-focused Onboarding Specialist to ensure new clients successfully adopt and derive value from HoneyBadger AI’s voice agent, Alice.…
Added 41 mins ago
TM
Enterprise Report Developer
Tech Manitoba
Winnipeg, MB
- Internship
…recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions safety, supports…
Added 41 mins ago
TC
Recruitment Specialist
The City of Guelph
Guelph, ON
- Other
Resumes are being accepted for the position of Recruitment Specialist in the Human Resources department within Corporate Services. Reporting to the Manager, Employee Experience and…
Added 55 mins ago
IS
UI Angular Developer
Iris Software Inc.
Toronto, ON
- Contract
Design, develop, and maintain customer-facing mobile banking applications using Angular and modern front-end technologies, delivering intuitive, secure, and high-performing user experiences.
Added 55 mins ago
WW
Order Specialist
Weston Wood Solutions
Brampton, ON
- $55,000 to $70,000 CAD / year
- Full-time
We are hiring for a recent vacancy in our global sourcing and supply team, as Order Specialist in our Brampton, Ontario office. This primarily on-site role offers the opportunity to play a…
Added 55 mins ago
HH
Gift Card Marketing Specialist
Home Hardware Stores Limited
St. Jacobs, ON
- Contract
As the Gift Card Marketing Specialist, you will be responsible for driving gift card sales through strategic marketing initiatives and partnerships and will collaborate closely with retail…
Added 55 mins ago
TH
Flooring Sales Specialist Part Time - KITCHENER
The Home Depot Canada
Kitchener, ON
- Part-time
Added 55 mins ago
D
Business Development Specialist
Doorware.ca
Saint-Henri, QC
- Full-time
As we expand across Canada, we're looking for a motivated, results-driven Business Development Specialist to grow our customer base and generate new business opportunities.
Added 55 mins ago
EE
Order Specialist
Express Employment Professionals - Cambridge
Cambridge, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Order Desk/Inside Sales representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company…
Added 55 mins ago
Administrative Support Specialist
Passion Dental Group Inc.
Edmonton, AB
Flexible scheduling, with availability required for 2 evening shifts and 2 weekend shifts
Added 55 mins ago
CCC Intelligent Solutions Analyst
Equitable
Waterloo, ON
Provide back up to the Specialist team as needed
Added 55 mins ago
Program and Engagement Specialist, Slogotski Hunt Centre for Entrepreneurship
University of Saskatchewan
Saskatoon, SK
The program and engagement specialist supports the work of the Slogotski Hunt Centre for Entrepreneurship (SHCE) by coordinating partnerships, events, communications, and engagement…
Added 55 mins ago
SL
Sales and Service Assistant
Sun Life
Ottawa, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Support Account Executives and Service Specialist/Consultants
Added 1 hour ago
Trades Client Services Specialist
Okanagan College
Kelowna, BC
Please note this position will work at the Kelowna Airport at least one day per week
Added 1 hour ago
C
Journeyman Electrician – Building Control Systems Specialist
Carrier
Coquitlam, BC
- Full-time
Must have unrestricted authorization to work in Canada

WCG Services

Service Centre Outbound Specialist (Fixed Term)

Toronto, ON, Canada

Competitive salary of $54,632 per year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Competitive salary of $54,632 per year
Job type: Full-time
Apply by: Dec 12, 2026
Experience: Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Posting language: English
Posted: Nov 12, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: Onsite - Toronto, ON

Status: 6-Months Fixed Term

Interviewing Timeline: Interviews will commence in the first week of November.

The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure individuals are connected to the right supports. This role provides key support to Service Providers, Jobseekers, Employers, and internal teams, while accurately documenting interactions and tracking activities and targets. The position also involves auditing and processing financial claims in alignment with WCG guidelines, requiring strong attention to detail, compliance, and confidentiality.

What you'll do

Connect with clients through high-volume outbound outreach, using phone, text, and email to build rapport, gather information, and support their employment journey.
Verify, process and update key client information, including employment status and outcomes, ensuring data is accurate, current, and aligned with program requirements.
Contribute to service delivery across the network, supporting a range of activities that strengthen performance, data quality, and reporting for Employment Ontario providers.
Maintain clear, accurate, and compliant records of all client interactions, ensuring documentation meets internal standards and regulatory expectations.
Work closely with internal teams to share insights, resolve issues, and support the efficient flow of information across operational and claims-related processes.
Support a variety of operational initiatives through project work and targeted outreach activities, contributing to continuous improvement and system-wide outcomes.
Act as a key point of contact for outbound engagement, helping ensure clients remain connected, informed, and supported throughout their employment journey.
Process client and employer financial support claims
Demonstrate flexibility to be able to change activities based on changing requirements and business needs

Qualifications

What you bring

Strong auditing background and data entry experience
Bilingual (English and French) would be considered an asset
Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Proficient in MS Office especially Excel and Word
Detail oriented with a high level of accuracy
Ability to adapt to change
Understanding of the needs of a highly confidential environment
Able to maintain composure during difficult and high-pressure situations
Results driven with creative approach to idea generation and problem solving
Excellent organizational and time management skills
Ability to working in fast paced environment with changing workload

Preferred Criteria

Knowledge of the Employment Services industry

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,632 per year
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply on LinkedIn About employer

More about this job

Responsibilities

Conduct high-volume outbound outreach to clients, verify and update employment information, and maintain accurate, compliant records. Process and audit client and employer financial claims, support service providers and internal teams, and contribute to operational initiatives and reporting.

Requirements

Candidates should have a strong auditing background, data-entry experience, and 2–3 years of experience in a similar service-oriented role. They should be proficient in Microsoft Excel and Word, detail-oriented, adaptable, organized, and able to maintain confidentiality and composure in a fast-paced environment; French-English bilingualism and Employment Services industry knowledge are assets.

Skills

Auditing
Data Entry
Outbound Customer Outreach
Client Relationship Building
Claims Processing
Financial Claims Processing
Data Verification
Recordkeeping
Regulatory Compliance
Confidentiality
Microsoft Excel
Microsoft Word
Attention to Detail
Adaptability
Organization
Time Management

Benefits

Learning and Development Opportunities
Generous Time-Off Policies
Diverse and Inclusive Workplace
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Claims Team
Checkpoint Claims
Outbound Outreach
Employment Services
Employment Ontario
Service Providers
Jobseekers
Employers
Client Engagement
Employment Status
Data Quality
Reporting
Financial Claims
Claims Auditing
Data Entry
Microsoft Office
Microsoft Excel
Microsoft Word
Regulatory Compliance
Confidentiality
Operational Processes
Targeted Outreach
Continuous Improvement
Customer Service
Time Management

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Work requirements

Jobs in Canada