Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 4 mins ago
Client Service Specialist, Agriculture Commercial Banking (Winnipeg, MB)
Scotiabank
Winnipeg, MB
The Client Service Specialist (CSS), Commercial Agriculture Banking provides Relationship Managers with the support needed to seamlessly service new and existing clients across Commercial…
Added 4 mins ago
IC
DevSecOps, Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The DevSecOps, Specialist will report to the Leader, Transaction Scoring – Fraud. You will work closely work closely with engineering teams to remove operational bottlenecks, strengthen…
Added 4 mins ago
Product Compliance Engineer or Specialist II [653]
D-Wave
Burnaby, BC
D-Wave is seeking a Product Compliance Engineer or Specialist II to support the development and certification of our quantum computing systems and related hardware. This role helps ensure…
Added 4 mins ago
C
Contractor Sales - Professional Services
Co-op
Nipawin, SK
- Full-time
Demonstrate the behaviors and actions to support Lake Country Co-operative’s vision, mission, and safety principles to make a difference in members lives, with a strong customer focused…
Added 20 mins ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 20 mins ago
A
Spécialiste des Systèmes de Freinage / Braking System Specialist
Airbus
Montreal, QC
- Full-time
…long du cycle de vie complet du produit (de la conception au support en…
Added 20 mins ago
A
Intégrateur Capacités de Physique de Vol (PMO) / Integrator Flight Physics Capabilities (PMT)
Airbus
Montreal, QC
- Full-time
You will be part of the team responsible for providing expertise from the pre-development phase to in-service support, including by:
Added 20 mins ago
RS
Associé d’inventaire/Inventory Associate
Retail Services WIS Corporation
Sherbrooke, QC
- Part-time
…sur vous pour défendre nos valeurs fondamentales que sont le service, la fierté, l'intégrité, les résultats, l'innovation et le travail d'équipe dans un environnement positif, sûr et…
Added 35 mins ago
SH
Learning Solutions Specialist - Hybrid (Ontario)
Sentrex Health Solutions
Markham, ON
- Full-time
The Learning Solutions Specialist, PSP is responsible for the design, development, and implementation of learning programs that support skill development, knowledge, and performance of team…
Added 35 mins ago
LG
Store Supervisor
Lotus Group
AB · Edmonton, AB
- Full-time
…core values of Respect, Openness, Consistency, Compassion, and Support. This is a high-volume environment with 30 to 45 clients walking through the door daily, you will need to thrive in…
Added 35 mins ago
MD
Tax Attorney - Staff Attorney 1, 2, or 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift · Must have reliable transportation or a valid class D driver's license
Added 35 mins ago
HI
Clinical Sales Specialist (St. John's, Newfoundland)
H.A.L.O Inc.
Toronto, ON
- Full-time
HALO is seeking a Full-Time Clinical Sales Specialist to support customers located in St. John's or surrounding area. This role will include a mix of salary and commissions.
Added 35 mins ago
HA
Onboarding Specialist
HoneyBadger AI
Vancouver, BC
- Full-time
HoneyBadger AI is seeking a detail-oriented and customer-focused Onboarding Specialist to ensure new clients successfully adopt and derive value from HoneyBadger AI’s voice agent, Alice.…
Added 35 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Moose Jaw, SK
- Full-time
As a Technical Specialist, Project Management, you’ll support the delivery of a wide range of routine to moderately complex infrastructure projects. While growing your career in a…
Added 35 mins ago
TM
Enterprise Report Developer
Tech Manitoba
Winnipeg, MB
- Internship
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 35 mins ago
EI
Strategic Sourcing Specialist
ExcelGens, Inc.
Montreal, QC
- Contract
Ability to work onsite in Montreal at least 3 days per week
Added 35 mins ago
D
UX Specialist
DIRTT
AB · Calgary, AB
- Full-time
The UX Specialist is an established researcher and architect who will own the end-to-end plan, with guidance, from discovery to adoption in a complex B2B system. Design Editor is the DIRTT…
Added 35 mins ago
TC
Recruitment Specialist
The City of Guelph
Guelph, ON
- Other
Resumes are being accepted for the position of Recruitment Specialist in the Human Resources department within Corporate Services. Reporting to the Manager, Employee Experience and…
Added 49 mins ago
WW
Order Specialist
Weston Wood Solutions
Brampton, ON
- $55,000 to $70,000 CAD / year
- Full-time
We are hiring for a recent vacancy in our global sourcing and supply team, as Order Specialist in our Brampton, Ontario office. This primarily on-site role offers the opportunity to play a…
Added 49 mins ago
HH
Gift Card Marketing Specialist
Home Hardware Stores Limited
St. Jacobs, ON
- Contract
As the Gift Card Marketing Specialist, you will be responsible for driving gift card sales through strategic marketing initiatives and partnerships and will collaborate closely with retail…
Added 49 mins ago
TH
Flooring Sales Specialist Part Time - KITCHENER
The Home Depot Canada
Kitchener, ON
- Part-time
Added 49 mins ago
S
Retail Development Specialist (12-Month Contract)
Shiseido
Markham, ON
- $65,000 to $75,000 CAD / year
- Contract
Must have strong computer skills: Advanced excel skills, Microsoft Office and/or iOS
Added 49 mins ago
EE
Order Specialist
Express Employment Professionals - Cambridge
Cambridge, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Order Desk/Inside Sales representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company…
Added 49 mins ago
Administrative Support Specialist
Passion Dental Group Inc.
Edmonton, AB
Flexible scheduling, with availability required for 2 evening shifts and 2 weekend shifts
Added 49 mins ago
CCC Intelligent Solutions Analyst
Equitable
Waterloo, ON
Seek to identify and support resolution of system related production problems quickly, to diminish the impact on productivity and service standards

WCG Services

Service Centre Outbound Specialist (Fixed Term)

Toronto, ON, Canada

Competitive salary of $54,632 per year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Competitive salary of $54,632 per year
Job type: Full-time
Apply by: Dec 12, 2026
Experience: Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Posting language: English
Posted: Nov 12, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: Onsite - Toronto, ON

Status: 6-Months Fixed Term

Interviewing Timeline: Interviews will commence in the first week of November.

The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure individuals are connected to the right supports. This role provides key support to Service Providers, Jobseekers, Employers, and internal teams, while accurately documenting interactions and tracking activities and targets. The position also involves auditing and processing financial claims in alignment with WCG guidelines, requiring strong attention to detail, compliance, and confidentiality.

What you'll do

Connect with clients through high-volume outbound outreach, using phone, text, and email to build rapport, gather information, and support their employment journey.
Verify, process and update key client information, including employment status and outcomes, ensuring data is accurate, current, and aligned with program requirements.
Contribute to service delivery across the network, supporting a range of activities that strengthen performance, data quality, and reporting for Employment Ontario providers.
Maintain clear, accurate, and compliant records of all client interactions, ensuring documentation meets internal standards and regulatory expectations.
Work closely with internal teams to share insights, resolve issues, and support the efficient flow of information across operational and claims-related processes.
Support a variety of operational initiatives through project work and targeted outreach activities, contributing to continuous improvement and system-wide outcomes.
Act as a key point of contact for outbound engagement, helping ensure clients remain connected, informed, and supported throughout their employment journey.
Process client and employer financial support claims
Demonstrate flexibility to be able to change activities based on changing requirements and business needs

Qualifications

What you bring

Strong auditing background and data entry experience
Bilingual (English and French) would be considered an asset
Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
Proficient in MS Office especially Excel and Word
Detail oriented with a high level of accuracy
Ability to adapt to change
Understanding of the needs of a highly confidential environment
Able to maintain composure during difficult and high-pressure situations
Results driven with creative approach to idea generation and problem solving
Excellent organizational and time management skills
Ability to working in fast paced environment with changing workload

Preferred Criteria

Knowledge of the Employment Services industry

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $54,632 per year
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply on LinkedIn About employer

More about this job

Responsibilities

Conduct high-volume outbound outreach to clients, verify and update employment information, and maintain accurate, compliant records. Process and audit client and employer financial claims, support service providers and internal teams, and contribute to operational initiatives and reporting.

Requirements

Candidates should have a strong auditing background, data-entry experience, and 2–3 years of experience in a similar service-oriented role. They should be proficient in Microsoft Excel and Word, detail-oriented, adaptable, organized, and able to maintain confidentiality and composure in a fast-paced environment; French-English bilingualism and Employment Services industry knowledge are assets.

Skills

Auditing
Data Entry
Outbound Customer Outreach
Client Relationship Building
Claims Processing
Financial Claims Processing
Data Verification
Recordkeeping
Regulatory Compliance
Confidentiality
Microsoft Excel
Microsoft Word
Attention to Detail
Adaptability
Organization
Time Management

Benefits

Learning and Development Opportunities
Generous Time-Off Policies
Diverse and Inclusive Workplace
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Claims Team
Checkpoint Claims
Outbound Outreach
Employment Services
Employment Ontario
Service Providers
Jobseekers
Employers
Client Engagement
Employment Status
Data Quality
Reporting
Financial Claims
Claims Auditing
Data Entry
Microsoft Office
Microsoft Excel
Microsoft Word
Regulatory Compliance
Confidentiality
Operational Processes
Targeted Outreach
Continuous Improvement
Customer Service
Time Management

Report this job

Work requirements

Jobs in Canada